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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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129 results found

  1. Elfhame Achievment not triggering

    On mobile the Elfhame Holiday Achievement tasks is not triggering/tracking my progress. I’ve played over 10 games and am using a deck with 34 elves. I’m playing historic, but the tasks doesn’t specify that the games need to be a specific format.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  2. add timeless play unranked

    Add Timeless Unranked BO3 queue. I don't take this format seriously and I don't want to play against people who do. And I don't want to play BO1 either, I want to play decks that can have 15 card sideboards, not 7. The fact that Timeless has been around for like 3 years and we STILL don't have BO3 unranked really makes it seem like you don't care about the format at all.

    1 vote

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  3. Ban Katara, Waterbending Master and Wash Away

    Ban Katara, Waterbending Master in Historic Brawl. Playing against decks with her as the commander make for the absolute worst play experience.

    While you're at it, ban Wash Away. This card has made playing the format miserable since its release. Magic has the potential to be so great, but with cards like this around the experience is drastically worse.

    I appreciated Brawl getting attention with the bans last year. Let's continue to make it a better format.

    1 vote

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  4. Eldrazi ruin the game

    Eldrazi shouldn't be allowed in 1v1 format. They ruin the game and are completely oppressive, especially with how many ways to cheat them out early have increased.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Achivment count a best of three match as a singel game. It takes up to three times longer to get an achivment in Bo3 vs Bo1

    Achivment count a best of three match as a singel game. That means it takes up to three times longer to get an achivment in Bo3 vs Bo1. The game should count each game as a game when counting how many games one has played in each format.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Game Crashes Across Multiple Formats

    I've had half a dozen games freeze & crash on me mid-match today, 2/24/2026 on my Android phone. I've played in Brawl, Standard, the Phantom Draft Mid-Week event & a Standard Event, & the same issue occurred.

    I would make a decision on blocking an opponents creature, letting a spell resolve, et cetera, the game would get stuck in whatever turn step or part of the stacks resolution it was on, my timer would turn on even if I didn't have priority, & the game would freeze.

    Even conceding the game doesn't work, as I can't leave the game. I…

    5 votes

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  7. Brawl Not Working

    "Unable to join event. Please try again later." This is displayed every time I try to start a Brawl match. The format is 100% broken for me as a result. It is so frustrating on the official Arena status page it says all is working, even when thousands of people are reporting major issues.

    2 votes

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  8. Crash

    Since the last update, any Game I attempt to start in any format crashes the game once you connect to an opponent. I can reload in now after a few minutes and continue the match and just be behind on time sometimes miss a turn. Im on android, but its making arena basically unplayable right now

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Unable to spend tokens after ECL release

    I can't change deck format or spend wild tokens since the newest update

    2 votes

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  10. Brawl as ranked

    Please, we know that Brawl is the second most played format on MTGA. And I'm sure it would be the first if it were included in the ranked system, because it's frustrating when people give you points because they're not actually playing anything.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  11. Remove Universes Beyond UI

    Add ability to disable the Themed UI/loading screen for the game and use a non-UB one. I have to suffer UB in every format all the time, why must we also suffer from ugly UI/loading screens themed around stuff we don't engage with? I think Hasbro lost the plot a decade ago, and since then has only cared about shareholders rather than players. It's insulting, really.

    2 votes

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  12. cards we need in timeless

    aluren
    more toolbox lands for Lands deck
    murktide
    LED
    good dredgers for dredge
    daze ( FoW if you got the guts)
    grim monolith
    saga
    more fast mana
    wasteland and ban/restrict strip mine. you can build/play around waste, mine is just toxic with no agency.
    if you want to be the arena legacy format give us the new commander cards.
    gaea's cradle

    and many more.

    please and thank you

    2 votes

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  13. Feedback option

    Whenever a person concedes, give them an option to describe why they conceded. It could have some standard choices like "I was about to lose anyway" or "opponent was too slow", etc. I would like an option for Brawl that lets me say "I quit because the opponent was using Alchemy/cards banned in paper multiplayer EDH" . You could also add a text box where a person could say something like "I hate Mythweaver Poq" or "Primeval Titan is annoying"

    With time this could give you some feedback on what players enjoy/don't enjoy about the platform and your choices of …

    3 votes

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  14. Quick Draft UX Feedback: Earlier Countdown Timer + Upcoming Set Preview

    No "Ends in" timer appeared on the Quick Draft tile before the set rotated out. Other players have reported the same issue. For a paid event format with a predetermined rotation schedule, this information exists server-side and should be surfaced on the client with at least 48 hours notice.
    Additionally, there is no in-client way to see what Quick Draft set is coming next. A "Starts in X" label on the upcoming set tile would solve this and is clearly feasible given how other events already display start timers.
    These are simple UI changes for a paid event.…

    3 votes

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  15. Timeless legal card unable to be registered

    Force of negation is fully legal in Timeless but I am unable to include it in my decks. It is searchable under the format legal: timeless filter and I own a playset, but the client will not let me register it in a deck. It was previously registered in this deck just last week, and I only discovered it was removed when I was attempting to build a new deck. I am on the mobile platform

    2 votes

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  16. Unable to play matches

    Stuck at Waiting for Opponent in almost all matches across multiple formats. Occasionally able to load into a match, unable to get past mulligan phase. Premier draft is unable to be selected. Had an Avatar Premier draft deck with 0/0 record, now completely unable to select Avatar premier draft. May have been awarded match losses for inability to connect, I can't tell as the premier draft option is currently not visible and unable to be selected.

    14 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Stop using planeswalkers as commanders in brawl

    please, if you are going to enable ranked brawl, just don't allow planeswalkers as commanders.

    In a 1v1 format having access to so many habilites as soon as it comes down it's unfair. there's removal for planeswalkers but it's not that common.
    it's not like creatures with summoning sickness, if they caught you with no creatures on the table that means that the planeswalker get's free rein, and whatever creature you can put on the table to try and lower the points is going to either get blocked, destroyed or disabled. i'm not even talking about commanders like ugin that…

    3 votes

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  18. Opposition Agent Glitch

    I saw Opposition Agent as a craftable card. I was, like I totally want that! I didn't see any legality restriction. I spent my mythic wildcard and now I find no Opposition Agent in my collection. I looked up the legality and there is no legality in any Arena format. Help me out.

    1 vote

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  19. Long game server or client crash

    Long stalled game. I was tall, opponent was wide. Connection to server lost. I reconnected three times. Opponent lost connection. Timeout countdown froze. Idea: total game timer unique for each format, so the server doesn't boot clients. When out of time, match outcome is draw. Can't find my saved log on android.

    1 vote

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  20. Friendly games - Make lobby and stay in lobby

    It would be so nice that you could make a lobby and stay in that lobby where the game remembers your game type, so that you dont have to invite that player everytime to a new game, and choose the format again.
    Also make a noise or popup when all are ready to start the game.

    1 vote

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MTG Arena Bugs & Product Suggestions

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