MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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823 results found
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Color Challenge Bot Freezes
After a first freeze while playing the 3rd green Color Challenge (G vs U) and restoring the gamefiles, during the second attempt the bot froze exactly at the same point; the second mainphase of its second turn.
I'm not new to Arena, but still not a great welcoming surprise for new players and it seems I'm not the only one encountering a similar bug.4 votes -
Bot keeps playing with the same deck
You advertise your bot as a way to test out your deck but the stupid thing keeps playing with the same deck time after time (I have had it do it 10 times in a row). This is ridiculous! Please fix this or provide a way for us to at least select the color to play against. As it is, the bot is mostly useless to test out decks.
2 votes -
Deck Companions Missing From Newly Created Decks
Since the launch of Lrwyn Ecliped, companions are missing from the Deck Builder.
1. - From the Arena main page, select DECKS then the deck you want a companion to appear when playing.
- Navigate to DECK DETAILS/COMPANIONS
- No companions are available to be selected, even ones bought in the store (SCREENSHOT 1)Windows 11
All companions earned or purchased are missing.
Repairing the game files as suggested does not fix the bug.
NOTE: decks that were created before the launch of ECL that were assigned a companion will still display the last companion deisgnated, but…
1 vote -
Color challenge rewards
I am a returning player who beat the color challenge ages ago. I can't remember if there were card arts as rewards, but there are now. It says I have completed each step (beat each opponent) but I don't have the card art rewards. I've tried playing the final match again but still it isn't rewarded.
It is like this for all color challenges.
2 votes -
Timeless legal card unable to be registered
Force of negation is fully legal in Timeless but I am unable to include it in my decks. It is searchable under the format legal: timeless filter and I own a playset, but the client will not let me register it in a deck. It was previously registered in this deck just last week, and I only discovered it was removed when I was attempting to build a new deck. I am on the mobile platform
2 votes -
Can't change deck type
in the deck building screen, when I open deck details and I click the drop down box to change the deck type/format, the drop down box shows up on the layer underneath the deck stats making it impossible to click a different format/type. To change the deck type I have to manually create a new deck in the different format and manually add all the cards. This is very annoying and makes it very time consuming to change deck types/formats.
1 vote -
Deck filter is inverse
When trying to filter for card types during deck building the results are inverse.
I.E.. I swap the deck view to 'horizontal' layout, I click the arrow to expand my deck, I then go to the search bar and type "T = creature" and it removes the creatures, rather than showing all creatures and removing all other card types. This is the same for any card type I try to filter for (artifact, enchantment, etc...)2 votes -
Quick Draft Deck Build
IOS user, completed quick draft and will not let me edit deck. Just gets stuck on waiting server screen. Same issue when I go to build or edit a deck. Making the game almost unplayable and lost out on coins spent in draft event that I can’t even play.
2 votes -
Trying to change deck format and choices are blocked by window
I'm unable to change the deck format from historic. The pull down tab that is supposed to allow you to change the format shows up behind the "Creatures and Non-Creatures" window not allowing me to make a choice. I also tried to change my companion in this same area, but the other ones that I own aren't showing up. The companions show up fine when changing through the profile section, but don't show up when editing a deck.
4 votes -
Unable to Login/Authenticate
Game is not allowing me to login to any account. Keeps saying Unable to Login/Authentication failed for <account name>: Timeout.
10 votes -
Challenge system won't let me go to match
The new challenge system is great, but the system when challenging my friend sometimes won't let us enter a match and freezes. It happened sometimes when it first launched a few days ago, but has been happening more frequently since tonight
4 votes -
Deck Building
When I am in the details of the deck, as name, avatar and companion, the companion appears but no other alternative to change it to the others I own.
1 vote -
Jump In Gave me the wrong mana in my deck!
I just made a blue/white Jump In deck on arena, but the deck is only populated with Forests and Plains, so half the deck cant be cast. Here's a copy of what it gave me for mana. Since its Jump In, I can't edit it, and I'm out the 1,000 coins. Please help
7 votes -
Unable to select blockers when rejoining match after connection loss
Experienced momentary network loss during opponent's attack phase. Game client would not reconnect despite network connection being reestablished. Exited game client and restarted. Game client returned to active match, but I was unable to declare any of my creatures as blockers. Clicking on them during 'declare blockers' phase had no effect. Only available action was to pass without blockers.
2 votes -
Lurus Bug in 60 card challenge with friends.
There is a bug that you cannot use a deck with Lurrus as the companion in 60 card deck versus when challenging a friend. the game will not load. Have reproduced it with Boros auras in historic and Boros energy in historic.
1 vote -
iOS mobile deck building
After todays update the menu of deck type is crashed on iOS iPad.
Also another thing while creating a deck on mobile version of mtga there is a problem with creating sideboard. Please fix this
1 vote -
Matchmaking broken for Arena Direct?
I've been waiting for almost two hours for a match to fire for the Avatar Arena Direct event. Never had to wait for more than a few minutes before.
6 votes -
Problem with changing Deck companion
I can't change my Deck companion. Despite having a large collection, I can't see any other companions besides the one I assigned earlier. Please help. I've already repaired the game files, but that didn't help. I'm play on PC
4 votes -
Cards removed from deck list
I opened up my deck lists today & found multiple Brawl deck lists with cards removed from the deck without telling me which ones are invalid or why.
The message I got when opening these lists only said there was invalid cards that were auto-removed, not what those cards were.
1 vote -
Deck disappear
My deck has just disappeared. I did play some ranked game with it and after the last game it was gone. I also spend some wild cards to make it and they are also lost. Any idea?
1 vote
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