MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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8825 results found
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jump in
Jump in event is still only rerouting me to the home page.
30 votes -
No wildcards for brawl bans
Four cards were banned from brawl today and I did not receive any wildcards for these cards being banned. I crafted these cards specifically for the brawl format. Every other format that has had a banned card received wildcards as compensation for the ban. Why not brawl? If you truly intend to “mark a new approach toward our stewardship of Brawl, and we intend to watch and listen for community input as the situation continues to develop”, this would be a great way to start.
5 votes -
Rigged matchmaking/ rigged card draw.
Why cant i look at my deck after a game ends to see what cards i wouldve pulled the next few turns?
Because the card draw is rigged and the shuffler doesnt work. We cant prove it because of it being hidden.
Why cant i do that? I do that in real life when i play commander.
its getting real suspicious when i have a deck with 40 lands and i only pull 3 after 6 turns
3 votes -
Trample bug with phyrexian vindicator
So, I attacked with a trample creature, and opponent blocked with the Phyrexian Vindicator, thus he would prevent the damage. But then, damage step could resolve, because I couldn't press anything except for concede, because I couldn't press CONTINUE or at least decline the damage, nothing.
3 votes -
lost connexion
PC lost connexion 24/09/2025, can't connect to the game
7 votes -
Arena crashed on IOs
Arena crashed i can't log in again, constantly receiving 'the connection lost'.
7 votes -
Android app startup crash
Since the latest update (Jan 15th?) I can't start the game app - it crashes at the loading screen. It happens always.
Device: OnePlus 15
OS: Oxygen 163 votes -
Powered Cube Prizing Inaccurate
The prizing for Powered Cube Traditional Draft is issuing a different number of packs than indicated on the event information inside Arena. Hovering over the prizing for 3 wins, it states "Reward: 2,500 gems & 3 Cube Prize Packs & 2 Packs". However, the actual prizing issued for 3 wins was 2,500 gems, TWO Cube Prize Packs, and THREE Packs. This means everyone going 3-0 had been issued a regular pack instead of a Cube Prize Pack as shown on the event page within Arena.
3 votes -
Astelli Reclaimer doesn't offer the option to return a card
After playing Astelli Reclaimer in my game, nothing was returned to the battlefield (no selection showed up) even though my graveyard was full of stuff to return.
6 votes -
Error code -1
Error code -1
Will not let me log in
“ A unexpected problem occurred (Error code: -1). Please try again.”
6 votes -
Death By Vanilla Creatures Achievement not Tracking
I just won a game where the only creature I cast was Yargle, Glutton of Urborg, but I did not unlock the achievement.
7 votes -
Yargle event says I have -1 Achievement
Yargle Event shows my Achievements as -1 of 5. The previous achievement I had with having total power 9 is now missing.
8 votes -
Sideboard in pioneer showcase don't shows the entire pool of cards, only 7 cards
i joined the event with a legal deck with 15 cards in sideboard, but when i start after g1 the sideboard was uncomplete, i couldn't side, and so i lose the game, please check this bug, i lose my gems. please refound my gems, this wasn't my fault.
14 votes -
Cosmetic Items not being reflected during gameplay - Bug
I play Magic the Gathering Arena. I recently purchased a new Avatar (Slimefoot) and Companion (Frost Cub). However, when I play games, those avatars and companions are not showing for me. I still have the previous avatars and companions as before. Yes, I have triple checked that I selected both Slimefoot and Frost Cub as defaults… but it still will not equip them to my account when I play. This is an issue for me because I paid real money to purchase these in-game cosmetics. So I would like for them to work.
I recently purchased an avatar (Slimefoot) and a companion (Frost Cub) from the MTG Arena store, but when I try to equip it, it does not take effect or show on my profile. I will show you screenshots with Slimefoot and Frost Cub so that you know what I’m talking about, and then I will show you screenshots of my gameplay that will show how neither Slimefoot nor Frost Cub are equipped to me. Instead I have some sort of angel as my avatar and some sort of goblin as my companion.
I play Magic the Gathering Arena. I recently purchased a new Avatar (Slimefoot) and Companion (Frost Cub). However, when I play games, those avatars and companions are not showing for me. I still have the previous avatars and companions as before. Yes, I have triple checked that I selected both Slimefoot and Frost Cub as defaults… but it still will not equip them to my account when I play. This is an issue for me because I paid real money to purchase these in-game cosmetics. So I would like for them to work.
I recently purchased an avatar (Slimefoot) and…
2 votes -
Sprite bug on main UI
An an annoying 'Sprite' is repeating the same three phrases when I login or return to the main UI after I finish a game
3 votes -
Purchased Summon Chocobo foil styles not working
I just purchased the Summon Chocobo foil full art Final Fantasy bundle 3.800 gems and it isn't showing up in my collection or deck builder or anywhere else. the styles button isn't even visible in collection. It is showing in deck builder but when I click on styles button it doesn't even show the Chocobo foil art styles. It's no longer in the store because I already purchased them. I would like to be able to use the styles I purchased. please fix this issue.
2 votes -
Spell Queller Memory Deluge interaction bug
If Spell Queller has exiled Memory Deluge, when Spell Queller is killed, it gives you the option to cast Memory Deluge. When you select it to cast it, it goes to the graveyard but does not actually cast the spell. I have observed this bug two separate times. I have not seen this bug with Spell Queller exiling any other card.
2 votes -
Shifting Wildwoods Bug
I activated “Shifting Wildwoods” targeting “Tamiyio, Collector of Tales” the ability resolved. “Shifting Wildwoods” went to the graveyard and did not become “Tamiyo, Collector of Tales”.
2 votes -
Deck Type List Blocked in Deck Details
When viewing the deck details, if you click to change the deck type, the drop down menu is appearing behind the panel below it making it impossible to choose a new deck type.
3 votes -
Instant in battle
More than once if the turn of the guy I am playing with is too long, I cant play my instants spells during the batte phase are use my creatures abilities.
2 votes
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