MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3309 results found
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Server ko
Server ko this morning..impossible login and play.
Yesterday a lost a draft for the same reason2 votes -
Cannot Read Card Names or Power/Toughness of Creatures
I've been unable to read the card names or the power and toughness of creatures. I've checked in after a number of updates to see if there was a fix. There was none. I use arena on the Mac. I've tried removing and reinstalling but there is still some issue.
4 votes -
Sparky is Back
I have been playing for well over a year now and completed the tutorial long ago, but despite this Sparky has started giving the 'What an adventure -- you're well on your way to becoming a great planeswalker' talk every time I go to the home screen from anywhere on my Android. I have tried repairing the files and there have now been at least two updates rolled out since this problem started and still nothing so I am making a post about it.
4 votes -
Something is wrong with my Premier Drafts
Something is wrong with this game. I have played 12 premier drafts in 48 hours. I have only gotten 3 wins twice. I have lost over $60 worth of gems. I am consistently not getting 3 lands in my hand within 5 turns in 40 card decks with 17 lands. I am basically starting each run 0-2 because the game will not give me lands in my first two games. Using the mulligan doesn't matter, I never have lands in about 70% of my games. This has never happened to me before in other sets in the last 10 years. There is no way that I am this unlucky. I feel like the game is trying to rob me and laughing.
Something is wrong with this game. I have played 12 premier drafts in 48 hours. I have only gotten 3 wins twice. I have lost over $60 worth of gems. I am consistently not getting 3 lands in my hand within 5 turns in 40 card decks with 17 lands. I am basically starting each run 0-2 because the game will not give me lands in my first two games. Using the mulligan doesn't matter, I never have lands in about 70% of my games. This has never happened to me before in other sets in the last 10 years.…
3 votes -
Cannot log in after Lorwyn Eclipsed update
About midnight UTC today I updated my client. Since then, I'm not able to log into my account on any platform. Tested on Windows, Windows through steam, Android (phone), Android (Chromebook). On all devices it either says "Connecting to server" or goes to a black screen and stays there indefinitely. Other accounts work on the same devices. Checked everything (drivers, DNS, home network and mobile data, updated OS). This seems related to the account.
2 votes -
Deck Format Changer and Companions list is Bugged
Companion selection bugged out about the same time as the deck format changer in deck editor. Deck editor now falls behind deck stats and is not selectable with mouse pointer. Can only be selected with tab. List of companions no longer appears and the last pet selected appears to have graphical issues. Issue appears on PC and iPhone with most current software versions.
4 votes -
Champion of the Weird and Lasting Tarfire interaction
I had the same experience as another player reported.
My opponent had Champion of the Weird and used the card's ability on their turn to force me to Blight 2, putting -1/-1 counters on my creatures.
I had Lasting Tarfire in play.
Lasting Tarfire says at the beginning of EACH end step, deal 2 damage to opponent if I put counters on my creatures. This effect did not trigger at the beginning of my opponent's endstep.
This happened at least 3 different turns during the game and was my final loss of the draft event, and I believe the game would have had a different outcome if the Lasting Tarfire dealt the damage I think it should have.
Is there any reason this effect would not have triggered? I have the log file, but this site will not let me upload it. It is log # Log20260121_184937
I had the same experience as another player reported.
My opponent had Champion of the Weird and used the card's ability on their turn to force me to Blight 2, putting -1/-1 counters on my creatures.
I had Lasting Tarfire in play.
Lasting Tarfire says at the beginning of EACH end step, deal 2 damage to opponent if I put counters on my creatures. This effect did not trigger at the beginning of my opponent's endstep.
This happened at least 3 different turns during the game and was my final loss of the draft event, and I believe the game…
4 votes -
Arena on android mobile crashes multiple times per game.
I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
This happens on multiple different format. Brawl, premeir draft, and alchemy.
I am playing on Android.
It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at this point I've wasted 2 draft tokens and a lot of my time. I've had patience but enough is enough. The game is basically unplayable.
It has happened on games when on cell network with good signal and when on a wireless network, so it isn't a network problem. (I gave another draft a try thinking it might be better on a home network but that was mistake!)This game needs better reconnection protocols, both to reconnect to existing matches FASTER, and also to reconnect on its own without having to exit to the client and reload EVERYTHING when this buggy game crashes.
That poor reconnection protocols in this game have been an aggravation of the player base for years. I've put up with it, but with this new bug disconnecting me multiple times per game its hit the point of unplayability!!!
I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
This happens on multiple different format. Brawl, premeir draft, and alchemy.
I am playing on Android.
It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at…3 votes -
Refund of coins or gems for 0-3, 1-3, 2-3, or 3-3 in drafts
Hello,
I would like to make the following general suggestion for improvement for MTGArena : The game is very frustrating when you invest a bunch of gems or coins in a draft and then lose those hard-earned gems/coins due to the algorithm, etc., because you go 0-3, 1-3, 2-3, or 3-3.
I therefore suggest that a player be refunded all coins or gems if they go 0-3, 1-3, 2-3, or 3-3. This would improve the gaming experience and encourage more people to draft. This would also attract more players to MTGArena and encourage them to try out unusual drafts that they would not otherwise use because they feel the gems/coins are too valuable (it should be noted that it takes around 10-15 days to earn 10,000 coins).
Hello,
I would like to make the following general suggestion for improvement for MTGArena : The game is very frustrating when you invest a bunch of gems or coins in a draft and then lose those hard-earned gems/coins due to the algorithm, etc., because you go 0-3, 1-3, 2-3, or 3-3.
I therefore suggest that a player be refunded all coins or gems if they go 0-3, 1-3, 2-3, or 3-3. This would improve the gaming experience and encourage more people to draft. This would also attract more players to MTGArena and encourage them to try out unusual drafts that…
3 votes -
freezing game when tokens leave the battle field ios
when tokens leave the battlefield or a creature dies from 0 toughness(toxic deluge) the game freezes
3 votes -
Bug recurrente
Se generan interrupciones de duelos en momentos aleatorios, los cuales toman como si estuviera inactivo y me hacen perder duelos por inacción siendo que el sistema no me permite interactuar ni resuelve la cadena pendiente. Problema persiste desde la última actualización hasta ahora.
3 votes -
voice of victory stop game
Note: This English report was generated with the assistance of Gemini (AI).
Bug Report: Game Freeze during End Step Trigger with Mazemind Tome
Summary:
The game becomes unresponsive and freezes during the opponent's End Step when a stop is set on my Upkeep while specific cards are on the battlefield.
Steps to Reproduce:
Opponent has [Voice of Victory] on the battlefield.
I have Mazemind Tome on the battlefield.
I set a manual stop on my own Upkeep phase.
Opponent proceeds to their End Step, and [Voice of Victory] triggers.
The game freezes immediately, and I am unable to take any actions or resume the match.
Platform: [Mobile]
Game Mode: [Ranked]Note: This English report was generated with the assistance of Gemini (AI).
Bug Report: Game Freeze during End Step Trigger with Mazemind Tome
Summary:
The game becomes unresponsive and freezes during the opponent's End Step when a stop is set on my Upkeep while specific cards are on the battlefield.
Steps to Reproduce:
Opponent has [Voice of Victory] on the battlefield.
I have Mazemind Tome on the battlefield.
I set a manual stop on my own Upkeep phase.
Opponent proceeds to their End Step, and [Voice of Victory] triggers.
The game freezes immediately, and I am unable to take any…2 votes -
exert
I exiled a glorybringer and when i went to attack, i was not prompted to exert. i was about to attack for lethal, but wasnt able to do so because i couldn't remove the opponent's creature on the board
2 votes -
Bugged Mastery Pass
The 4th track of the Mastery pass was supposed to give us 4 packs of Lorwyn (3 + 1 on the free track). Instead I recieved 3 packs of Edge of Eternities and 1 of Lorwyn.
I don't mind opening Edge packs but I'd rather be opening cards from the current set. Especially since I paid into the pass with my hard earned gems.
4 votes -
Mythos of Nethroi Bug
All available colored mana to cast either cost of Mythos of Nethroi. When casting and targeting a creature, both options to pay 2B OR GWB appear. When targeting a nonland permanent, only the option to pay 2B appears. Wildly infuriating.
4 votes -
MTGA Lorwyn Sealed Seeded Packs incorrectly seeded
I received Trystan Clallous cultivator in my Kithkin seeded sealed pack as a Kithkin card. You can see in the attached image that it is labeled as GW when the card is not only an Elf, but also GB. There are additional cards labeled as kithkin that are not kithkin, but only in similar colors.
3 votes -
MTG Arena Bug - Eclipsed Realms and double faced card interaction
Eclipsed Realms doesn't work with double faced cards.
In play I had Brigid, Clachan's Heart, 2 plains and an Eclipsed Realms set as Kithkin.
I was unable to transform Brigid, Clachan's Heart into Brigid, Doun's Mind.
My understanding is that the transformation cost is an activated ability, and Eclipsed Realms allows you to add one mana of any color to activate an ability of the chosen source (which was Kithkin). As such I should have been able to transform Brigid, Clachan's Heart.
3 votes -
Not adding cards from the Lorwyn Eclipsed Jump In event to my collection
Many of the cards from the event deckl are not being added to my collection even though I added the deck.
3 votes -
Wither tokens not applying to indestructible targets
Wither tokens are not staying on indestructible targets. Example would be hitting Iron-Shield Elf which can get indestructible temporarily for a cost, does not die to -1/-1 wither tokens after the effect expires.
3 votes -
TextMeshPro abuse with WOTC DisplayName = 100% win rate against Desktop and iPad opponents
MTG Arena does not sanitize user Display Names. A nefarious user can create a Display Name with TextMeshPro markup to have an unfair advantage (100% win rate) against players using Desktop and iPads. This can cause frustration with other gamers and lead to loss of revenue if paying customers decide to leave the platform.
However, in performing this abuse, a player has lost a lot of game functionality themselves. For example, they must also play on mobile only or play with a modified client on an affected device.
It is easy for any user to create a new account (no email verification before you can play), a very easy exploit for users to abuse.
Due to the reasons listed above, I’d classify this as a low (maybe medium) risk/issue.
Proof of Concept / Reproduction steps:
Register a new WOTC account at: https://myaccounts.wizards.com/register
Create a character Display Name with TextMeshPro size markup and >= 4 unicode block elements:
<size=9999>████[photo 1 - displayname]
Upon playing, you will notice match screens will show a large white box (the name).
Example photo, me playing a game against Sparky:
[photo 2 - affected game]
I have also confirmed a real opponent sees the same thing on Desktop when battling this user.
I did not test on an iPad myself, however, I believe they are affected as online videos of iPad use (example link: https://www.youtube.com/watch?v=ZewSXhYKRB8) show names displayed on screen, unlike mobile phones which are not affected (tested on Android).
[photo 3 - iPad client YouTube video]
Mobile devices are unaffected as Display Names are not shown at all times during the match. The user abusing this will have to use a mobile device (or an otherwise patched client) to get past the tutorial and play human opponents.
Remediation:
Sanitize user input before passing to [TextMeshPro] sinks and/or restrict WOTC display name character sets.
MTG Arena does not sanitize user Display Names. A nefarious user can create a Display Name with TextMeshPro markup to have an unfair advantage (100% win rate) against players using Desktop and iPads. This can cause frustration with other gamers and lead to loss of revenue if paying customers decide to leave the platform.
However, in performing this abuse, a player has lost a lot of game functionality themselves. For example, they must also play on mobile only or play with a modified client on an affected device.
It is easy for any user to create a new account (no…
3 votes
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