MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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947 results found
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Wrong rares from edge of eternities alchemy packs
Pretty much as said in the title, edge of eternities alchemy packs drop rares fron every other alchemy set but the EOE ones. It's very frustrating because I need to complete the rares/mythic collection and keep increasing the vault progress.
Hope this issue will be solved soon.1 vote -
Forced time out while playing a EoE limited game
I was playing a game of EoE limited and cast Starfield Shepherd and was left without the option to select any targets from my deck or complete any game actions while slowly timing out. It resulted in me conceding and assigning me a loss. Both myself and the opponent were able to hover over cards but unable to interact in any other way .
1 vote -
Draft Win Not Counted
I won a draft game, but I did not receive any rank points or draft progress. I was able to complete the draft, but I didn't get all of the rewards I would have received if all of my wins were counted.
Is there a way to either get the proper draft payout or get a refund for the draft?
1 vote -
Brawl Pack - For new players
Hi Team,
I created a new account for MTGA and this time I didn't get a Brawl Deck- For new players.
It did for every other account, after some progression I get a Brawl Deck using which I could complete the Brawl progression.1 vote -
Malfunctioning Duplicate Protection
I just opened a pack of foundations and my pack rare was Solemn Simulacrum. I already had a full playset from M21 and am not even 1-of booster rare complete for foundations based on the collection screen.
(Playing on PC/Steam.)
1 vote -
Achievements not tabulating
I played ten games of Historic, and went back to check my progress. I am still stuck at 276/450 games completed. Please don't task people to play formats they are not necessarily comfortable with and then not even recognize their efforts.
Do you know when this will be fixed?1 vote -
Vector - Imperial Capital
For over a week, the interface has told me I have a completed playset of FF commons. Yet, today, I pulled Vector, Imperial Capital in a pack and it let me know that was my first copy. I checked on 3rd party websites and it verified that. Obvious bug here - may just be visual.
1 vote -
Hacker problems, Double taps. Player I just played against had every card double counters for free, no card or ability used.
Hackers getting Double Counters without using a card, enchantment, or ability. Customer Support sucks badly as you cannot even submit a bug report nor share the capture logs from the game. It is complete and utter ********* that the customer support sucks so badly.
1 vote -
Tutorial - Cannot Cancel once started
If you have already completed the tutorial, you cannot leave it. Once you started the tutorial (past the first), it should allow you to leave the tutorial.
Since I cannot, I have to replay the whole thing again, to get back to my quests and that.1 vote -
Yuna Bug
I had Yuna in play which had returned a Summon Bahamut from the graveyard. I had also played an Overlord of the Hauntwoods, and an Overlord of the Mistmoors. Opponent had two blockers. I had sufficient for lethal damage in the air but the opponent chose to block anyways. While it did not have an adverse effect on the game, it is still a bug. When I hovered over Yuna before leaving the match I noticed that Yuna read that she had the same bonus she gives to enchantment creatures even though she was a normal card with 2 +1/+1…
0 votes -
Mastery Pass Reward Bug (Not receiving notifications of items received after Level 60).
I couldn't confirm until just now when I ranked up, but it seems for the past two mastery pass seasons I have NOT been receiving my uncommon card rewards past rank 60. I suspected it first during the Edge of Eternities set but wasn't actively paying enough attention. Just NOW I ranked up from 61 to 62 and did NOT receive a card reward. Given the consistency of this bug, I believe I should have been awarded a good 10-12 cards from the Edge of Eternities pass that I just never received.
I do know that I haven't been notified…
2 votes -
Not getting midweek magic cosmetic reward
For the past 3 weeks I have not received the 3rd reward for any midweek magic event even though I have completed at least 3 wins in each event. I will get the first 2 card rewards but I have not received any of the cosmetic rewards.
Please can you fix this on my account.1 vote -
Collection not updating
Hi, I’m showing as short three rares in Edge of Eternities to complete a “one-of” collection of the set, but when I select “Not Collected” and “Edge of Eternities “ as the search terms in the Collection screen, no cards show.
Update: Found the issue. Three shock lands were uncollected, but showed as collected because I had them in other sets.
3 votes -
WONT LET ME POST MY ACTUAL COMPLAINT
Trying to tell you about a cheater named HYT and post pictures that all about it cuz you forced me to play the guy like six seven times a day and he doesn't play the game you just stare at the screen doing nothing and it won't let me post anything just says sorry can't complete your request right now
1 vote -
Crash issue
(Playing on iPhone)
When starting a match for pioneer format (after matching with an opponent) the game freezes before showing opponent then crashes.
After closing the app and opening it again it tries to reconnect to match then crashes again at the same time (when connection to opponent is completed)
This makes this game unable to play and definitely needs fixed1 vote -
Loading screen looping on iOS, cannot play the game
Only when I play on iOS, any time I queue for a game, the loading screen goes on ad infinitum (literally hours if I let it) after showing ‘waiting for opponent’
I am completely unable to queue on the platform, despite having full access to the store, my decks, profile, etc
I have tried the repair game files button to no avail1 vote -
All-Fates Stalker exile creature without returning it when leaving the battle field
Not a a product suggestion! Bug report because game is broken. All-Fates Stalker did not return creature it exiled upon leaving the battlefield. it exiled a 2/2 zombie creature token. Please fix this! it absolutely costs people the game when you can play a creature that also completely removes an opponents creatures from the game for such a cheap mana cost.
2025.50.20.9483.1172027
1 vote -
Bug at the fourth Tutorial - Mono Black
I can't complete the tutorial against Mono Black because at one point I need to play an instant to summon three tokens, but the tokens don't appear on the field and the game won't let me use them to block the attack. I've restarted the game three times and it always gives me an error at this point.
2 votes -
Midweek Magic Rip Off
Midweek magic event is supposed to be randomized cards pulled from packs that you choose one at a time. Yet every person I play against is like they've picked the perfect cards and they have four cards of the same great that was never even an option for me to choose from. What a joke. Complete joke man. Make the game fair for crying out loud
1 vote -
Bloodthirsty
When editing a deck Bloodthirsty Conqueror shows I have 2 in my deck, but the card up top has 3 pips as if I have 3 equipped to my deck. Even if completely removed from my deck, the card still shows 1 pip above it as if I have 1 in my deck
1 vote
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