MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9344 results found
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My draft lagged and arena crashed
Arena crashed during draft and i couldnt log in again, constantly reciving the connection lost...
Even tho i have internet access4 votes -
Ratadrabik, Smeagol, Boromir
Playing on PC. Ratadrabik's "except it isn't legendary" seems to not be working correctly. There is a post already about Brawl, but it seems that it is not isolated to that game type exclusively. Player Burbante used Ratadrabik of Urborg to bounce Boromir, Warden of the Tower off and back onto the field using Boromir's sacrifice ability, and Smeagol, Helpful Guide to mill me out and steal all my land cards. I was playing Historic (not ranked). They were able to do this in one turn. Which also means there is some bug/issue with Smeagol as Smeagol's ability is only supposed to activate at the beginning of the end step. Flow of events was: Had Ratadrabik and Smeagol on the board, played Boromir, sacrificed Boromir, Boromir bounced back, Smeagol activated, sacrifice Boromir, Boromir bounced back, Smeagol activated, sacrifice Boromir, Boromir bounced back, Smeagol activated... The way that should have happened, as far as I know, is that he sacrifices Boromir, Boromir bounces back and is not legendary. He could then sacrifice him a second time, but he would not bounce back as he is no longer a legendary creature. Smeagol activates 1 time at the end step, and the turn is over. As a note, the card on the board (thumbnail of Boromir) did not say legendary, but when you click to expand it said Legendary Token Creature. So that may be some clue as to the issue. I don't know why Smeagol activated the way that it did. Smeagol usually only activates once at the end step regardless of how many creatures died. Though that is possibly something to do with the order of operations of bouncing Boromir back within the end step. Though that also seems to be working counter to how it is supposed to.
-Thanks
Playing on PC. Ratadrabik's "except it isn't legendary" seems to not be working correctly. There is a post already about Brawl, but it seems that it is not isolated to that game type exclusively. Player Burbante used Ratadrabik of Urborg to bounce Boromir, Warden of the Tower off and back onto the field using Boromir's sacrifice ability, and Smeagol, Helpful Guide to mill me out and steal all my land cards. I was playing Historic (not ranked). They were able to do this in one turn. Which also means there is some bug/issue with Smeagol as Smeagol's ability is only…
3 votes -
Sideboarding causes menu bar to turn white
Whenever I play a BO3 and have to sideboard, the menu bar at the top turns white during sideboarding and stays that way until I restart the client. In-game everything looks fine. But during sideboarding and when I'm finished with my match, it looks like that. Thank you.
4 votes -
Can't Buy Gems
Can't buy gems. It is getting stuck when I select the amount I want to buy (750) and it tries to take me to the semi-external purchase part. Just stuck with black screen and "Waiting for the Server..." message with the orange twerly bar going. Notably the "Return to Arena" button hasn't fully loaded in and is greyed out and unclickable, so I can't play without restarting. Worse for you I cannot give you my money which is your real incentive to fix this.
11 votes -
No Daily Deals displayed
For me there are no daily deals displayed in the store. I was already wondering about there being none. However, as this is the second day I have now checked reddit to see if there is any discussion on the topic. Turns out: there are daily deals, they are just not displayed for me in my store.
38 votes -
Gems without full collection
I bought 45 packs and opened 48 packs from Through the Omenpaths. I received a single gem even though my set is not complete.
4 votes -
Pre-order bundle for omenpath
I bought the pre-order bundle for the "Through the Omenpaths" set, opened the packs and received everything in the bundle, but then received a message on arena saying I hadn't received the contents of the bundle?
4 votes -
Lightwheel enhancements
Same as many people below have reported. I had max speed but could not cast lightwheel enhancements from my gy. I won the game but now I don’t want to keep playing the rest of the draft run with the bug. I have 4 of them in my card pool from my quick draft! :(
9 votes -
ugin's nexus
1) Have Ugin's nexus in hand with 10+ mana on the field thru 9 lands, Drafna, Urza Lord High Artificer, one Urza golem and paradox engine.
2) cast Ugin's nexus
3) during the stack tap the golem and the paradox engine
4) paradox engine trigger resolves, untapping both items in 3)
5) repeat step 3
6) while UN is on the stack, tap Drafna to copy the UN
7) token copy of UN enters
8) original UN enters
9) legend rule forces decision of which UN to keep
10) send copied UN token to graveyard by legend ruleStep 11 should be an extra turn from resolving the second half of the text in Ugin's Nexus. The game displays the extra turn indicator via the Time Warp image. And yet at the end of my turn the opponent starts their turn.
1) Have Ugin's nexus in hand with 10+ mana on the field thru 9 lands, Drafna, Urza Lord High Artificer, one Urza golem and paradox engine.
2) cast Ugin's nexus
3) during the stack tap the golem and the paradox engine
4) paradox engine trigger resolves, untapping both items in 3)
5) repeat step 3
6) while UN is on the stack, tap Drafna to copy the UN
7) token copy of UN enters
8) original UN enters
9) legend rule forces decision of which UN to keep
10) send copied UN token to graveyard by legend ruleStep 11…
1 vote -
FAIR GAME PLAY
Do you think it's fair that the opponent has a card to destroy the first spell I cast every single game regardless of its type (creature, artifact, enchantment, indestructible, etc)
I mean I literally put stuff in a deck just to die so I can play the cards I actually want in my deck
This game is so rigged it's becoming impossible to even play.
2 votes -
Priority not held? (Game skipped priority over combat after a block without letting me use a spell)
Where: Avatar Quick Draft.
Had chump blocked a 6/5 and was going to use a razor rings (deal 4 dmg to target attacking or blocking creature) before end of combat to kill the 6/5 but then game skipped over holding priority and just ended combat not giving me a chance to kill the creature.
2 votes -
Game Won't Stay Fullscreen
Whenever I start up a new match or return to the menu after a match, the game exits full screen mode. This is pretty annoying... can we please focus on forcing the game to stay full screen? If it matters, my monitor is 3440 x 1440p.
11 votes -
Bugged Mastery Pass (Reward NOT received)
Reached level 20 on Duskmourn Mastery pass and didn't receive the corresponding reward (2000 gold). I have previously 2650 gold from daily quests and should be at 4650 gold after complete level 20
30 votes -
Fix your game
You need to implement actual matchmaking instead of using an algorithm that determines whether we face a deck that counters the one we’re playing. You need to implement actual matchmaking so people with a limited library and minimal hours aren’t facing people with an expansive library and 1,000’s of hours played. You need to implement in game reporting to report cheaters in real time, instead of having to make our own log and screenshot every other player we come across. Anyone can go on YouTube and see the data people have collected on non-paying players getting rigged draws and shuffles. You do not make this game for people to play and enjoy Magic. You make it to manipulate people into spending money. You do not care about your consumers, only your shareholders. Without us, you wouldn’t exist.
You need to implement actual matchmaking instead of using an algorithm that determines whether we face a deck that counters the one we’re playing. You need to implement actual matchmaking so people with a limited library and minimal hours aren’t facing people with an expansive library and 1,000’s of hours played. You need to implement in game reporting to report cheaters in real time, instead of having to make our own log and screenshot every other player we come across. Anyone can go on YouTube and see the data people have collected on non-paying players getting rigged draws and shuffles.…
2 votes -
Firebending
I just played a game of standard ranked with player Gunn. with 2 mana on board he was able to do 15 points damage to me. then on next round he with 3 mana kills me with 5 more damage. firebending is broke and dumb i am glad I dont pay money to play this game. so much unbalance is such ****.
3 votes -
Play without fake cards
Would DEARLY love an option in Brawl (and other formats) to opt to only play matches that don't include fake/digital-only cards. They are ZERO fun for people who actually like Magic, especially paper Magic. Seriously: the worst thing to happen to Arena.
3 votes -
hexproof isnt hexproof
why did my creatures that all had hexproof get targeted by a spell?
are the destroy all cards that overpowered or did i miss something or was that player cheating?2 votes -
Set Completionist II
The achievement for 4x copies is not giving credit for completing the Final Fantasy set. I have Set completionist I, which I got for the Final Fantasy set but the second will not credit. I have spent multiple rares trying to complete. I pulled up Untapped to see cards and the only thing that I notice is not getting credit for having all 4 of Cid, Timeless Artificer. I have every artwork but Untapped shows only having one of each. I am unable to craft the remaining ones Untapped shows as missing since Arena shows I have all 4 of each.
The achievement for 4x copies is not giving credit for completing the Final Fantasy set. I have Set completionist I, which I got for the Final Fantasy set but the second will not credit. I have spent multiple rares trying to complete. I pulled up Untapped to see cards and the only thing that I notice is not getting credit for having all 4 of Cid, Timeless Artificer. I have every artwork but Untapped shows only having one of each. I am unable to craft the remaining ones Untapped shows as missing since Arena shows I have all 4 of…
8 votes -
Lightwheel enhancements
i was unable to cast lightwheel enhancements from my graveyard. due to this i lost multiple games in my draft. please refund me what i paid for the draft
9 votes -
Ba Sing Se enters tapped even with basic land
Played a Forest on turn 2, Ba Sing Se on turn 3. The legendary land should have entered untapped because I controlled a Basic Land, but instead it entered tapped. Windows 11.
3 votes
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