MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9886 results found
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Can’t start the game
Al iniciar el juego dice que no recononce la version y se reinicia y se pone a descargar, se para y no continua y se queda colgado.
1 vote -
Unable to attach game log file to UserVoice tickets
Every time I try to submit a bug ticket with the game log attached I get a message saying "we were unable to submit your request". The log file is ~34 MB, and it says here that it has to be under 50 MB. Tried using Chrome and Mozilla browsers on windows PC.
1 vote -
A safety valve to allow players to retire decks in phantom draft MWM
This week's phantom draft has made it clear that we need an option to retire a phantom deck and draft a new one. Obviously we don't want this to be something that can be abused, but if a player loses say 3 game in the event, there should be an option to retire and redraft.
This keeps the event fresh, while also allowing players who have a below average draft to try again, instead of having a potentially miserable experience where they can't progress towards the 3 wins for the event. Given this is a low stakes event, concerns about abusing such a system should be minimal.
This week's phantom draft has made it clear that we need an option to retire a phantom deck and draft a new one. Obviously we don't want this to be something that can be abused, but if a player loses say 3 game in the event, there should be an option to retire and redraft.
This keeps the event fresh, while also allowing players who have a below average draft to try again, instead of having a potentially miserable experience where they can't progress towards the 3 wins for the event. Given this is a low stakes event, concerns about…
1 vote -
retire decks in phantom draft
This week's phantom draft has made it clear that we need an option to retire a phantom deck and draft a new one. Obviously we don't want this to be something that can be abused, but if a player loses say 3 game in the event, there should be an option to retire and redraft.
This keeps the event fresh, while also allowing players who have a below average draft to try again, instead of having a potentially miserable experience where they can't progress towards the 3 wins for the event. Given this is a low stakes event, concerns about abusing such a system should be minimal.
This week's phantom draft has made it clear that we need an option to retire a phantom deck and draft a new one. Obviously we don't want this to be something that can be abused, but if a player loses say 3 game in the event, there should be an option to retire and redraft.
This keeps the event fresh, while also allowing players who have a below average draft to try again, instead of having a potentially miserable experience where they can't progress towards the 3 wins for the event. Given this is a low stakes event, concerns about…
1 vote -
MacBook Pro battery drain after Final Fantasy update (3 June 2025)
Since yesterday's Final Fantasy update (v2025.49.0, 3 June 2025), my MacBook Pro is running very hot while the MTGA client is open, and my battery is draining very quickly (it depleted from 100% to 6% in less than an hour — at least 3x quicker than normal).
I'm aware that this is not a new bug (noting my battery lasts 8+ hours if I'm playing any other game than MTGA), however it seems to have worsened after yesterday's update.
1 vote -
Lightweight Enchantments Bug
I just played an Aetherdrift quick draft game and I had Lightweight Enchantments in my graveyard with Max speed (4), but I couldn't cast it from my graveyard. I'm new to MTG Arena so I'm not sure if I just don't know how to activate such effects, but I clicked on my graveyard and the card itself and I wasn't given an option to cast it. Is that a bug or am I missing something? Thanks!
1 vote -
200+ card decks are consistent
somehow 200+ card decks are able to achieve results they shouldnt otherwise able to achieve if they were not smoothed out somehow
1 vote -
Bug Crítico na Carta "Cerco da Estepe Deserta" Impediu Jogabilidade no Draft (10.000 Moedas perdidas)
Prezada equipe de suporte do Magic: The Gathering Arena,
Escrevo para expressar minha profunda frustração e solicitar o reembolso integral de 10.000 moedas investidas em um evento de Draft recente. Minha experiência neste evento foi severa e irremediavelmente comprometida por um bug crítico relacionado à carta "Cerco da Estepe Deserta".
Durante múltiplas partidas do referido Draft, a habilidade da carta "Cerco da Estepe Deserta" falhou consistentemente em ser desencadeada conforme descrito em seu texto “MARDU”, pois a minha criatura morreu e não fez com que o oponente sacrificasse alguma criatura dele, e isso aconteceu várias vezes principalmente com criaturas que haviam entrado naquele turno, outras que já estavam em jogo não acontece com tanta frequência. Esta não foi uma ocorrência isolada, mas um problema persistente que tornou a carta, que era um componente crucial da estratégia do meu deck draftado, completamente inútil.
Como podem imaginar, a falha de uma carta-chave em funcionar como deveria tem um impacto devastador na capacidade de um jogador competir. O investimento de tempo e moedas em um evento de Draft pressupõe que as mecânicas do jogo e as cartas funcionarão corretamente. Neste caso, fui diretamente prejudicado por uma falha técnica que foge completamente ao meu controle e que minou a integridade competitiva do evento para mim.
A construção do deck e as decisões de jogo foram todas baseadas na premissa de que as habilidades das cartas seriam ativadas. Ter o "Cerco da Estepe Deserta" falhando repetidamente não apenas me custou partidas, mas também invalidou o valor do investimento realizado, transformando o que deveria ser uma experiência de jogo desafiadora e divertida em pura frustração.
Considerando a natureza crítica deste bug e seu impacto direto e negativo na minha participação e nos resultados do Draft, solicito encarecidamente o reembolso das 10.000 moedas gastas. Acredito que esta é a única resolução justa para compensar a experiência de jogo defeituosa e o prejuízo financeiro (em moeda do jogo) que sofri.
Agradeço imensamente sua atenção e pronta assistência para resolver esta questão de forma satisfatória para ambos, pois irei gravar e fazer live da próxima partida no youtube.
Atenciosamente.
Prezada equipe de suporte do Magic: The Gathering Arena,
Escrevo para expressar minha profunda frustração e solicitar o reembolso integral de 10.000 moedas investidas em um evento de Draft recente. Minha experiência neste evento foi severa e irremediavelmente comprometida por um bug crítico relacionado à carta "Cerco da Estepe Deserta".
Durante múltiplas partidas do referido Draft, a habilidade da carta "Cerco da Estepe Deserta" falhou consistentemente em ser desencadeada conforme descrito em seu texto “MARDU”, pois a minha criatura morreu e não fez com que o oponente sacrificasse alguma criatura dele, e isso aconteceu várias vezes principalmente com criaturas que…
1 vote -
FIX YOUR ALGORITHM
I would love to take part to the ocean of complains regarding your shuffling algorithm. The frustration is over the roof. Been playing MTG Arena for years and spent thousands of dollars in gems, I'm not a hater.
But the products on the platform aren't cheap so i expect to have at least some fun after a purchase. The past week, after the new rotation, I've spent almost 100 dollars in drafts and here's my conclusion: A WASTE OF MONEY.
I'm definetly an above average player, reached Mythic rank in draft more than once, but no skill can save you when you draw your SIXTH LAND in a raw... And one episode can be considered bad luck, it's part of the game, but when it happens again and again... well, you get the thousands of deserved complaints.
Imagine spending a 100$ just to see your resources eaten by the algorithm..............................................................................................I would love to take part to the ocean of complains regarding your shuffling algorithm. The frustration is over the roof. Been playing MTG Arena for years and spent thousands of dollars in gems, I'm not a hater.
But the products on the platform aren't cheap so i expect to have at least some fun after a purchase. The past week, after the new rotation, I've spent almost 100 dollars in drafts and here's my conclusion: A WASTE OF MONEY.
I'm definetly an above average player, reached Mythic rank in draft more than once, but no skill can save you…12 votes -
Sideboarding Issue
During sideboarding for a BO3 Explorer match I was unable to select any of my sideboard cards. I could remove cards from the main deck but once removed I could not add those back in either.
8 votes -
entire application unuseable on mac - all of the UI is glitching and all actions are delayed
entire application unuseable on mac after the Oct 1 update - all of the UI is glitching/flashing and not working
8 votes -
Osteomance Adept wouldn't let me pick forage cards from graveyard
Osteomancer adept wouldn't allow me to select cards to forage and caused me to lose the game.
8 votes -
対戦相手のクリーチャーを倒しても､『《破滅の刃》での死 』のカウントが増えない
対戦相手のクリーチャーを倒しても､『《破滅の刃》での死 』のカウントが増えない。
このような『実績』での不具合が、やたら多く現れる。2 votes -
Not able to scroll hand draw during game play
Not able to scroll my hand draw when playing peer into the abyss.
1 vote -
Game didnt count win after winning.
After swinging in for lethal, my opponent didn’t block instead he stalled until the timer ran out. However when the timer ran out the game froze and then cut to the opening menu. The game didn’t count the game as a win or a loss however I lost a great bit of rewards because it didn’t count the winning game.
1 vote -
Game didn’t remember cards after surveiling
While playing, I played a card with surveil 2 but when I put the cards back on top I didn’t draw those cards until I surveiled again.
1 vote -
MSI Claw Keyboard Missing
Can't sign in on handheld msi claw 8ai+ as keyboard doesn't show up for email or password boxes
1 vote -
Chained
When land enchanted by chained to the rocks is destroyed, creature exiled under chained to the rocks isn't returned to the field.
1 vote -
Bulk Treasure *****
I would like the ability to click on a stack of treasure tokens and use the "X" and color wheel elements to be able to say "generate 10 blue mana" - while autopay handles most situations, I have decks where A) being able to ***** treasure and burn the mana is actually helpful - being able to do it in bulk would be very beneficial, and B) you don't want to start the turn with tapped lands.
1 vote -
Draft loss bug
Hi, I just lost a major draft game before even playing it. I got disconnected and was sent back to the draft title page during the hand selection screen, causing a loss without even getting to play. It really sucks. Lost a token.
1 vote
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