MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10146 results found
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1 vote
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This truly is a terrible interface/process for bug reporting. The site just feels broken.
Bugs (multiple) - during a traditional draft in FF
I experienced multiple bugs, frustratingly enough, they happened in the same game:
I tried to mulligan when I drew only one land, but arena decided I didn't want to do that and started my turn anyway.
At a later point, I had mana available for a -2/-2 removal on my turn but was not allowed to play it, the oppponent's next turn they added a +1/+1...result: ultimately, I lost the match.
Normally, arena is pretty stable, but this cycle has really been frustrating from a usage perspective. This isn't the first time I've run in to this same "Instant" not playable issue since FF launched. Originally, I assumed it was b/c I was not aware of a specific change in rules or something, but if that is the case, it needs to be explained in a better way through the UI.
Bugs (multiple) - during a traditional draft in FF
I experienced multiple bugs, frustratingly enough, they happened in the same game:
I tried to mulligan when I drew only one land, but arena decided I didn't want to do that and started my turn anyway.
At a later point, I had mana available for a -2/-2 removal on my turn but was not allowed to play it, the oppponent's next turn they added a +1/+1...result: ultimately, I lost the match.
Normally, arena is pretty stable, but this cycle has really been frustrating from a usage perspective. This isn't the first…
1 vote -
Bug: I cant add fatal push on sideboard
I tried add Fatal push on my sideboard and it did ot work. This happens on any pioneer deck. I've tried editing decks or creating a new one, but the error remains. I just can't move the card to the side. I play on the Android version.
1 vote -
Opening Hand Bug
Opened the game and walked away from PC for a bit, came back and had to reconnect, when I tried to get into a game, the client froze in loading screen saying "waiting for opponent" while the timer at the bottom kept ticking. After a minute or so I closed the client and reopened it, it opened right back to the loading screen. I closed the client once again, waited a couple of minutes, then reopened it. This time I was at the usual starting screen, I then tried to get into a game, everything was fine until I loaded in. All my cards in my opening hand were showing the back, when I mulliganed only two cards were in my opening hand but were readable. I conceded the game and tried to load into another one, same thing except when i mulliganed this game, no cards in hand, and the cards I drew off the top were unreadable greyed out errors that I couldn't read until I played them.
Opened the game and walked away from PC for a bit, came back and had to reconnect, when I tried to get into a game, the client froze in loading screen saying "waiting for opponent" while the timer at the bottom kept ticking. After a minute or so I closed the client and reopened it, it opened right back to the loading screen. I closed the client once again, waited a couple of minutes, then reopened it. This time I was at the usual starting screen, I then tried to get into a game, everything was fine until I loaded…
1 vote -
相手が投了時に進行不能となる
相手が投了した演出の後画面が変わらず、右上の歯車も消える。
何もできないので再起動すると引き分けになっている。
プレミアドラフトでの出来事です。1 vote -
Bug with flipped Kuja, Genome Sorcerer
I was playing against an opponent who played Kuja, Genome Sorcerer. It flipped but the game didn’t show text on the flipped card. It only showed something like “Ability #123456”. There was no way for me to play around it and I lost. Can I get a refund for this draft?
1 vote -
Error cuando tengo muchas cartas en la mano
Jugando en Android.
Cuando utilizo la criatura GRISELBRAND, que me permite robar 7 cartas pagando 7 vidas, al acumular 14 cartas o más en la mano, salta un error que me impide ver todas las cartas en la mano, no puedo moverme entre ellas, solo utilizar las que salgan en pantalla central, aquí tiene que poder moverse entre las cartas, es muy frustrante tener 20 cartas en la mano y solo poder usar las 7 que me deja ver.1 vote -
Immerstrum predator
Immerstrum predator isn't able to correctly sac multiple creatures in one turn while being tapped, please correct
1 vote -
Galuf's Final Act Bug
Galuf'f Final act allows any target creature and after death any target creature can get the +1 Counters but I was not allowed to target my own creatures after targeting an opponents creature for death. Ending in not counter distributed to any creatures. Causing me to lose the match.
1 vote -
sideboard
When I get disconnected in a Bo3 match, I find that I am unable to sideboard. The sideboarding screen shows up but I cannot modify my deck by adding cards from my sideboard. This has happened every time that I get disconnected over the past couple of weeks.
11 votes -
Display bug
I have a problem with dragonhawk style,
It is distorted in deck visualization,4 votes -
Game Freezing when trying to open packs
Game freezes when trying to open the Store and now, since yesterday's update, Also freezes when trying to open the packs screen.
8 votes -
I did not receive all of my pre-order packs
I bought both preorder packs, but I only received the items in the 50 pack pre-order.
2 votes -
Scr
Can you fix the scripted games in limited that makes people lose?
In real Life this things don't happen, the way you put lands on top of deck is scripted, the game is not funny the way it Is2 votes -
Name Change
Please let me change my username in game. That's all. I just want a different username without having to go through support. But please don't make it cost currency, the game is already very expensive if you like playing lots of different decks that are rare/mythic card heavy.
2 votes -
Disconnection causing immediate concession without an opportunity to reconnect
Disconnecting momentarily is causing me to instantly lose games. Normally when I disconnect I can restart the client and reconnect before the game times me out. At the moment, however, my normal laptop is out of commission due to a fan failure and I'm playing on a remarkably old ASUS machine. That machine is a couple of wi-fi standards behind, which means it's abysmally slow without a hardwire. However, its ethernet port is also loose because it's an old, battered machine, and if I shift slightly there's a chance of the cord disconnecting. All of that's relevant because while normally when I have a wi-fi failure I can reconnect, but when this happens and I reconnect it kicks me back to the homescreen with no evidence there was ever a game at all and no way to get back into it. This has happened twice, once in standard and once during a draft. In the draft, it initially didn't show a loss (I was at 0) but after playing the next game it was registered as a loss (I went from 0 to 2), which means this is effectively causing a concession when it should be allowing me to reconnect to the match.
This won't affect me specifically any further because I have learned to simply not play arena with the cable, and I'm not expecting compensation because the disconnect was on my end, but any bug capable of forcing a game loss demands immediate attention.
Unfortunately I can't think of a way to test this any further without negatively affecting other arena players (I have no way of knowing what this looks like on my opponent's end, but I think it's a reasonable assumption that they're staring at my timer burning down while I get kicked back to the home page) so I can't provide any further information.
Disconnecting momentarily is causing me to instantly lose games. Normally when I disconnect I can restart the client and reconnect before the game times me out. At the moment, however, my normal laptop is out of commission due to a fan failure and I'm playing on a remarkably old ASUS machine. That machine is a couple of wi-fi standards behind, which means it's abysmally slow without a hardwire. However, its ethernet port is also loose because it's an old, battered machine, and if I shift slightly there's a chance of the cord disconnecting. All of that's relevant because while normally…
3 votes -
Turn 3~4 wins in standard BO1 concern
Hi! This is a suggestion regarding the current standard BO1 meta, a concern that I have and share with a lot of people I've been reading comments from.
Playing 2 lands and then losing the game, repeatedly, is not fun. Dealing with that by playing some deck that also wins in turn 3 is not fun either, it's not a solution. I play Standard because I know that the other formats are even faster or more frustrating, so, not being able to actually get to play, even in Standard, it's concerning. It takes the fun of the game. So now the fun relies on deck building (that's easily consumed by just building them) and drafting. At least we have drafting. And BO3, of course, but regarding BO1, it's pretty much done, we can't get much fun from it, even in Standard Play. I play Ranked to reach a better place there, but the majority of the games end up in turn 3 or 4 and they depend on who plays first so, the game turned to be almost all about chance, not skill.
And if I built a new fun to play deck and I want to enjoy it, I go to Standard Play and I end up with the same decks... or with some variations like black discard or green toxic (almost equally frustrating).
So I have 3 suggestions:
1) Ban a lot of standard cards, really, a lot. I'd say almost every card in the meta decks. Or, if it's not possible...
2) Give us a new format or way, where we can play the strange decks we build, just to try them, just for fun. Someway where we can play interesting games, full of skilled moves, decisions, with at least 5 or 6 turns, to slowly build our strategies while seeing the opponent's. Not already losing before we could even start building one.
3) Start making cards less powerful or with higher cmc. Heartfire Hero, Sheltered Ghosts, Screaming Nemesis, Emberheart Challenge, Manifold Mouse, , and many more, should be at least 1 cmc higher.
If Lightning Bolt is too great to be in Standard, what are Turn Inside Out and Monstruous Rage doing there?
I hope this helps and will be considered. Thanks!!Hi! This is a suggestion regarding the current standard BO1 meta, a concern that I have and share with a lot of people I've been reading comments from.
Playing 2 lands and then losing the game, repeatedly, is not fun. Dealing with that by playing some deck that also wins in turn 3 is not fun either, it's not a solution. I play Standard because I know that the other formats are even faster or more frustrating, so, not being able to actually get to play, even in Standard, it's concerning. It takes the fun of the game. So now…2 votes -
phoenix down did not exile, was used 2x by my opponent
Phoenix Down was used 2x by my opponent to bring back a creature and then an artifact in the same game, and didn't exile either time. Not sure if this is already a known bug, but would be great to examine the play log and see what happened...
1 vote -
Bug in attack
Was playing a draft and was having a good board and winning the game. I decleared attackers and nothing happend. After a while I get a countdown that was prompting me to declare attackers. As I have allready done that I couldnt do it again. I forced quit the game, but had lost the turn when I got back and was to far behind.
Would very much like a refund of my gems/coins for the draft
Kind regards,
Ketil1 vote -
Game Freeze upon pressing "z"
2 Weapons Vendor Triggers
Click Auto Pay
Press Z to undo
Game frozeSolution: Restart app and accept the 1 mana play
Flavor: Spell book on right has no stand
1 vote
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