MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3064 results found
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2 votes
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In a draft and cannot see the cards
Cannot see cards in a draft
2 votes -
Arena draft rf
Having issues in arena where my table is in Opps side it is crashing all the time. I want a new token and some coin...
2 votes -
Won’t let me sideboard after issuenopening game in Bo3
I play on mobile, and I just started getting into Bo3, so far really enjoying it. Sometimes however, there’s an issue joining matches. This has been an issue with the app. You can tell because it will say it’s found the opponent or whatever, but then it won’t actually join the game and it won’t let you back out. You rectify this by closing the app and then reopening it and it will put you back in the game and you can play it with no issues.
However, I had this happen for the first time in Bo3 today, and I joined back into the game no problem, played the game and lost to reanimator. Whatever, we’ll go to the sideboard and things will get better. However, when that happened, instead of opening the sideboard part, the game went to the avatar select screen, and wouldn’t let me back out of it or do anything else. When I closed the app and reopened it, it just wouldn’t let me rejoin until the sideboarding session was over, which meant that I had to play game 2 against reanimator without sideboarding.
I can deal with sometimes having to reconnect to a game because there’s so issue on the app side. But this is kind of ******** that after that original connection issue, the game locks you out of sideboarding for the whole match, especially when it’s not even something that’s an issue on my end. My connection is fine. This is strictly an issue with the app.
I play on mobile, and I just started getting into Bo3, so far really enjoying it. Sometimes however, there’s an issue joining matches. This has been an issue with the app. You can tell because it will say it’s found the opponent or whatever, but then it won’t actually join the game and it won’t let you back out. You rectify this by closing the app and then reopening it and it will put you back in the game and you can play it with no issues.
However, I had this happen for the first time in Bo3 today, and…
2 votes -
Perfected Theory: when cast on opponent's creature adds +1/+1 to existing pow+tou instead of reducing pow+tou to +1/+1
Perfected Theory (Reality Fracture): when cast on opponent's target creature adds +1/+1 to existing pow+tou instead of reducing pow+tou to +1/+1. Needs to be fixed.
1 vote -
Did not receive 4 reality fracture mythic card rewards from the mastery pass. Playing on IOS.
Did not receive 4 reality fracture mythic card rewards from the mastery pass. Playing on IOS.
2 votes -
casting spell+activ wiht 11 mana value with only 10 mana on board
casting spell+activ wiht 11 mana value with only 10 mana on board
2 votes -
[BUG] Cards not showing at beginning of game
At the beginning of my last game (Premier Draft Reality Fracture), no UI was showing on the screen allowing me to select my starting hand. I had to restart the client and rejoin the game in order for it to appear after which my opponent timed out and lost which leads me to believe that either they had the same problem or that the bug appeared because they disconnected at in a weird timing.
Fortunately the bug lead to my victory because my opponent was on the play but I'm afraid that had I been on the play I would have timed out myself and lost, which would have potentially ruined my draft.I'm playing on PC but unfortunately I did not take any screenshots.
At the beginning of my last game (Premier Draft Reality Fracture), no UI was showing on the screen allowing me to select my starting hand. I had to restart the client and rejoin the game in order for it to appear after which my opponent timed out and lost which leads me to believe that either they had the same problem or that the bug appeared because they disconnected at in a weird timing.
Fortunately the bug lead to my victory because my opponent was on the play but I'm afraid that had I been on the play I would…2 votes -
Pack
Packs show as not being available until September 29th
It is currently October 10th2 votes -
Some of the new RF voicelines are silent
"Consider all the outcomes..." from Jace, "Oh, I liked tht game" by Liliana, "Are you gonna go?" by Garruk. The voicelines are silent in the store menu, and Jace's one is also silent in the customisation menu(since it is the only one I've purchased)
Platform - PC Steam
All of the voicelines should have an audible version, but those to do not, in fact.
2 votes -
sauron ring tempt army no block
It was the opponents turn, they attacked with sauron and their orc army, orc army was a 1/1 it had max ring bearer, I wasnt prompted to block, so i couldnt could block... and just went straight to damage and i lost. could i have not blocked with my army it was a 1/1. there were no unblockable effects, in play besides the ring tempt, but my potential blocker for the 1/1 was a blocker that should have been usuable. Was I cheated or is this a bug? Screenshot added.
2 votes -
Unable to concede
Pressing Concede does not end the game. No progress, no timer, game just stopped.
The only option was to force close the application2 votes -
Match starts but client remains on Starting Match screen
MTG Arena freezes during matchmaking and fails to display an already-started match
Platform: Windows 11
CPU: Intel Core i7-10750H
RAM: 16 GB
GPU: NVIDIA GeForce GTX 1650 TiI am experiencing severe performance and client freezing issues in MTG Arena.
Symptoms
- MTG Arena frequently becomes temporarily unresponsive and Windows displays “Not Responding.”
- This happens even when most other applications are closed.
- CPU, memory, and disk usage on the PC do not appear to be saturated when the freezes occur.
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When starting a match, MTGA generates unusually high network traffic.
- Around 15 Mbps after selecting “Play.”
- Around 20–21 Mbps after selecting Brawl / entering matchmaking.
- Network traffic then remained around 6–9 Mbps for several minutes while the screen was still stuck on “Starting Match.”
The client remained on the “Starting Match” screen for approximately three minutes.
However, I could hear the sound effects of the actual battlefield/match in the background.
The match had apparently already started on the server, but the client never displayed the battlefield.
Eventually, I received a loss due to inactivity/time-out without ever being able to see or interact with the match.
MTGA also intermittently became “Not Responding” during this period.
Repair Game Files issue
Before reproducing the matchmaking problem, I attempted to use Repair Game Files.
The repair process became stuck with approximately 30 MB remaining.
I waited for nearly one hour, but:
- The remaining amount did not change.
- MTGA repeatedly became unresponsive.
- Clicking the client no longer produced any response.
I eventually had to close MTGA and restart the PC.
After restarting, MTGA launched normally and went directly to the Home screen instead of resuming the repair/download.
The original freezing and matchmaking problems remained.
Reproduction
- Launch MTG Arena.
- Go to the Home screen.
- Select a game mode such as Brawl.
- Click Play / start matchmaking.
- Observe intermittent client freezes and “Not Responding.”
- The client may remain on “Starting Match” even though the match has already begun.
- Battlefield sound effects can be heard while the screen remains unchanged.
- Eventually the match ends in a timeout/inactivity loss.
I have captured the MTGA log from the session in which this occurred.
Please investigate whether this may be related to asset loading/downloading, game-file verification, or the client failing to transition from matchmaking into the battlefield.
After the timeout loss, I clicked Play again. The UI failed to transition correctly and multiple interface layers appeared simultaneously. The Home screen, Store promotional panel, and Play/Event menu were visibly overlapping, as shown in the attached screenshot.
MTG Arena freezes during matchmaking and fails to display an already-started match
Platform: Windows 11
CPU: Intel Core i7-10750H
RAM: 16 GB
GPU: NVIDIA GeForce GTX 1650 TiI am experiencing severe performance and client freezing issues in MTG Arena.
Symptoms
- MTG Arena frequently becomes temporarily unresponsive and Windows displays “Not Responding.”
- This happens even when most other applications are closed.
- CPU, memory, and disk usage on the PC do not appear to be saturated when the freezes occur.
-
When starting a match, MTGA generates unusually high network traffic.
- Around 15 Mbps after selecting “Play.”
- Around 20–21 Mbps after selecting…
3 votes -
Steam : game data space not cleaned after download
Between the 21st and 22nd, the game asked for 11,000 MB of free space during loading. I made the necessary space, but the game did not free it again once the new game files had finished loading.
I therefore deleted the download folder from my Steam files, ran the content verification, and launched the game. It downloaded another 1.5 GB when starting up, but overall I recovered roughly the 11 GB of space.
With component prices being what they are at the moment, you need to be careful about the resources being used. I also find that, on mobile devices, the game consumes far too many resources for what is essentially a card game.
Between the 21st and 22nd, the game asked for 11,000 MB of free space during loading. I made the necessary space, but the game did not free it again once the new game files had finished loading.
I therefore deleted the download folder from my Steam files, ran the content verification, and launched the game. It downloaded another 1.5 GB when starting up, but overall I recovered roughly the 11 GB of space.
With component prices being what they are at the moment, you need to be careful about the resources being used. I also find that, on mobile devices,…
3 votes -
Land stuck on board
After some (another) "wait for server" error, land I was playing appeared on the board but was actually in my hand (i could not activate it for mana AND I was able to play another land this turn).
See the log and the screenshot.
Not the first time I experience this kind of bug, afterr server eror.
Thanks for your time.3 votes -
Bug Report: Pack opening bugged with contents not received after restarting the client
I opened a Hobbit pack in MTG Arena and the opening was bugged - 3 cards had errors shown on them in the pack contents screen. After seeing this bug, I closed my client and restarted the game, and found that none of the pack contents were in my collection anymore (for example, my mythic wildcard count did not contain the mythic wildcard in the screenshot), nor was the pack still available for me to open. Can I get either the pack back or the contents added back to my collection?
3 votes -
Skipp
A couple of times now I’ve noticed that the game skips steps ex. Going from combat to opponents turn while I had mana and cards that could have been played . Please fix I’m loosing ranked games because of this .
2 votes -
M21 Forest Art
Hey Wizards, the art of M21 Forest by Jonas de Ro is still bugged. The mana symbol is not appearing in the card
3 votes -
sheltered by ghosts
i am trying to redirect lightning sheltered by ghosts and it will not let me change the target of sheltered even though it is a single target
2 votes -
FIX THE RIGGED DECK SHUFFLER
Lost multiple games with the same deck due to terrible shuffles/mulligans. The deck has perfect ratio, and for what? Just for me to pull either one land or three of the same in a multi-coloured deck.
FIX THE SHUFFLER.
Even Google has a better randomizer, smh4 votes
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