MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10171 results found
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Problems With Omniscience Draft
The Omniscience Emblem doesn't let players cast any X cost spells, and it also said I got 3 losses right after I literally just won. I want my gold back. Also, DID YOU FIX BRISELA YET???
3 votes -
Nerf Heist from Alchemy!
The heist deck is not only strong, it is very slow to play from turn 1! It's no fun even if I'm lucky enough to win a disadvantageous mirror match, and it's no fun to play the meta because it takes so long!
Alchemy should stick to supporting unused mechanisms in standard construction! Don't force in alchemy original mechanisms that upset the game balance! Nerf this ****** card county as soon as possible! You said adjusting is the beauty of Alchemy, but you are full of lies. This is why the number of players is not increasing!
8 votes -
Waiting For Server
Ever since the newest update, I will get a waiting for server issue with every single game that I play. It's annoying that I can't even play one game without server issues.
49 votes -
Omniscience draft not functioning properly.
Omniscience draft omniscience does not interact as a normal omniscience would….
There is no option to play a spell for it’s normal mana cost instead of zero, and this has led to situations where I play a spell with a cost of x, while having mana available, but it replaces it with omniscience automatically casting for 0. Makes several cards worthless, and I have lost at least one game due to this.
For instance, having two treasures and the five mana from the event, when casting a genesis wave, it automatically cast for zero instead of allowing me to cast it normally, paying 4 for x.
Automation isn’t better if it doesn’t function properly.
Omniscience draft omniscience does not interact as a normal omniscience would….
There is no option to play a spell for it’s normal mana cost instead of zero, and this has led to situations where I play a spell with a cost of x, while having mana available, but it replaces it with omniscience automatically casting for 0. Makes several cards worthless, and I have lost at least one game due to this.
For instance, having two treasures and the five mana from the event, when casting a genesis wave, it automatically cast for zero instead of allowing me to cast…
3 votes -
draw queue music bug
Whenever the match-making queue expires and both players get a "Draw" match, the background music becomes a blend of prior music and the current playmat's music.
This has not been fixed in at least a year. C'mon folks.
5 votes -
wastes
When wastes are included in a deck there is a server error preventing it from saving. Both regular and full art wastes have this issue.
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Magic The Gathering Arena 2022.12.16 - 11.54.09.02.DVR.mp4 44424 KB -
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2022-12-14 19-21-58.mp4 6962 KB -
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375 votes -
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shuffler
The shuffler is horrible. I have played paper for 25+ years and never had the issues I get with Arena. I have a deck with 12 pseudo dual lands and 4 of each of 2 different basic lands. I often draw 2 of the same basic land followed by a mulligan giving me 2 of the other basic land. no other lands on either account. Sometimes I will draw 3 of the same basic lands with no others. Similar things happen with spells. I will have 2 of a specific spell in the deck and draw both. After a mulligan, I may draw another 2 of the same spell, or 2 of a different spell of which I olnly have 2. In addition, it is very commonplace for me to draw mainly land when I need a spell, or only draw spells if I need a land. I have mulliganned down to one land with having the spells I need in my hand only to not draw a land on my next 5 turns (with land being at minimum 33% of the deck). My draws rarely match half the odds of when I should draw a card needed.
Secondary comment: my opponents tend to always have the exact card at all times to either slow down or stop my deck. Seems to be more prevalent with those who regularly spend actual money on the game.
Third comment: paying players seem to go first way more often than others. If this is in doubt, there are plenty of youtube videos that claim the same as well as delve further into my previous comments as well as other comments
on this site.The shuffler is horrible. I have played paper for 25+ years and never had the issues I get with Arena. I have a deck with 12 pseudo dual lands and 4 of each of 2 different basic lands. I often draw 2 of the same basic land followed by a mulligan giving me 2 of the other basic land. no other lands on either account. Sometimes I will draw 3 of the same basic lands with no others. Similar things happen with spells. I will have 2 of a specific spell in the deck and draw both. After a mulligan,…
6 votes -
Ranking up/down not working on constructed ranked
Standard Ranked not working, got an update yesterday but today it still doesn't work. Draft ranked is working fine but every constructed format ranking isnt working at all! doesn't go up after a win doesn't go down after a loss.
2 votes -
150+ triggers Opponent Takes 5+ minutes to resolve and turn timer doesn't appear
Opponent playing a deck that involves using Raise the Past to achieve over 150+ ETB triggers, most of which they must manually resolve, resulting in a 5+ minute turn in which the timer never appears. In a real event, this player would be DQ'd for purposefully slow play. Please do something about this deck.
1 vote -
Game crashes when starting a match randomly
Since the most recent update, when I try to enter a match, it will randomly crash once an opponent is found on the loading screen and when I completely close the app, if I’m still in the same match the crash happened on, it will crash continually until the match has timed out. I’m usually watching a video in the background and it messes with the audio creating a buzzing noise when it crashes and closes the app.
I am on iOS 18 for iPad and iphone and this happens frequently though not in all matches.4 votes -
Ward 2/game kicked
I notice I'm not the only one to have the ward issue. Thing is I was in a match in which gems were on the line. I lost because even after paying the ward cost he stayed protected. I have also lost several games alchemy event games in which I pay gems because I was booted from the sever. I spent a lot of money to enjoy the game and want to know if I will be refunded my lost gems
4 votes -
Standard Metagame challenge Event kicked me off after 1 game, isn't it BO3?
I just started the Standard Metagame Challenge and got my loss after only game one! It did't even let me go to sideboarding for game 2!
3 votes -
Disconnected from the game
During a quick draft - omniscience game, the game froze. Once I restarted MTGA, I got the message posted below. Upon selecting "Reconnect", the game froze. I tried resetting the client a few times afterwards, with the same effect. Only after about 15 minutes I was able to connect to the game, but I was awarded a loss.
I want a refund for the event.1 vote -
Ban Nadu in brawl
Ban Nadu in brawl. I refuse to play vs the card so anyone who has that deck vs me in brawl will get an auto win before they decide to mulligan.
11 votes -
Phyrexian unlife bug
I was playing against an opponent on Magic the gathering arena who played phyrexian unlife. They did not receive any poison counters after taking damage after reaching 0 life.
10 votes -
2 votes
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Traditional constructed event - Game remaining counter wrong
Platform: Windows, Steam
During a traditional constructed event, when you press cancel during the loading screen while there is the "Entering match..." dialogue, it seems the game will count that as a loss and remove a game from the event (x game remaining counter).
In my case, I played one match, then, for the second match, pressed the cancel button before joining it because I changed my mind.
Later in the day, I played one more match and after that match, the game was showing "2 games remaining" in the event tab. Though my game tracker only shows two matches played in that event.
I excepted it to show "3 games remaining" instead.Platform: Windows, Steam
During a traditional constructed event, when you press cancel during the loading screen while there is the "Entering match..." dialogue, it seems the game will count that as a loss and remove a game from the event (x game remaining counter).
In my case, I played one match, then, for the second match, pressed the cancel button before joining it because I changed my mind.
Later in the day, I played one more match and after that match, the game was showing "2 games remaining" in the event tab. Though my game tracker only shows two matches…2 votes -
My arena rope was burning while waiting for my opponent's stack of triggers to resolve
I was waiting for a stack of triggers my opponent controlled to finish resolving and my rope was burning which caused me to lose mana I was tapping to cast my spell through no fault of my own as I could not make my opponent's triggers resolve faster
7 votes -
Changing companion crashes mobile
In the iOS app, when you are building a deck and try to change your companion, the app crashes
8 votes -
Game didn't load
I was playing standard BO3, couldn't sideboard between games, then my third game didn't load.
4 votes
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