MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10205 results found
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A win in the premier draft became a loss.
When winning from a 3-2 loss situation in the premier draft at the mtg arena, the win and loss were processed simultaneously and the draft ended as a 4-3 loss.
10 votes -
Cannot Connect
Stuck at launch screen since update started today (12/12). Device is irrelevant, reinstall is irrelevant - have used all prior troubleshooting articles. Customer service won't help
37 votes -
Solid black screen when opening program
When i open the game it only shows a black screen with a cursor, waited for many minutes and it did not change, then when I clicked the screen it gave me an error report to close the program. Uninstalled and reinstalled and still having this problem.
2 votes -
Pre-Release Code Cards
Change back the Pre-release kits to allow for up to 5 submissions. I purchased 5 pre-release kits for Bloomburrow in anticipation of being able to both collect the cards physically and redeem the code cards for MTG Arena. For the last 3 sets (MKM, OTJ and MH3) i was able to redeem up to 5 pre-release code cards for those sets. It literally incentivized me to purchase more pre-release kits. And I did so for Bloomburrow expecting this as well. Well instead I got dupped. Didn't see any announcement about them changing this back or it being an error in the previous sets. I am sure it's on the packaging somewhere but of course WOTC didn't make this blatantly clear. So again, I am going to avoid this product because I have 0 incentive to purchase it. I can get a single code card from websites that sell them.
Change back the Pre-release kits to allow for up to 5 submissions. I purchased 5 pre-release kits for Bloomburrow in anticipation of being able to both collect the cards physically and redeem the code cards for MTG Arena. For the last 3 sets (MKM, OTJ and MH3) i was able to redeem up to 5 pre-release code cards for those sets. It literally incentivized me to purchase more pre-release kits. And I did so for Bloomburrow expecting this as well. Well instead I got dupped. Didn't see any announcement about them changing this back or it being an error in…
7 votes -
Waiting For Server
I Have Re-Installed The App, Logged Out & Back In Several Times & Tried On Many Different Days. I Can Download The UpDates No Problem, But CanNot Log In. Waiting For Server Has Been Killing This App For Too Long. Please Fix This.
Thank You!
6 votes -
Deck shuffler
Your auto shuffler is absolutely awful I hate it , seriously a piece of *. I watch peoples stream and YouTube channels and they all have the same problem. * sucks and do better holy cow! It’s the lands I get stuck at 2 lands in a 23 land deck for 60 card constructed draw 3 times and not a single land I’ve tested this many times **** makes gameplay awful
21 votes -
Ghostly prison vs AI
Ghostly prison has the AI taking actual 10min turns where it is trying to pay for the attack but it just untapped everything and recounts mana. I just wanted to test it out, but I can't if the AI can't finish their turn.
8 votes -
Mana drain not allowed to be played
Wasn't given option to counter with mana drain, had two open blue, it was my turn. Both times I had a deathrite shaman out that it was giving me the option to use but when I tried multiple times to forcibly drag mana drain from my hand to enter the stack nothing would happen. Nothing was uncounterable. There was no cancer of souls or anything that would have pre ented my interaction.
1 vote -
MTG Arena mobile crash bug
On iPhone and my client keeps randomly closing out when entering a match even after closing and reopening the application.
2 votes -
Cannot view opponents' graveyards during sideboarding
On mobile android the UI is so terrible that you can't view your opponents graveyard during the sideboarding process. Bo3 has completely gotten the shaft on arena.
3 votes -
Auto-Passing for reduced enchanment costs
The program is auto-passing with an enchantment cost reduction (glimmer) and enchantments in hand that could get cast with mana available.
Twice in a row - unable black mana, autopassed with enchantment in hand that now cost 1 black mana, next turn, same auto passing with 1 red, 1 white, and a 2 mana (1 red, 1 generic) in hand.4 votes -
game and feedback is rigged
why does the feedback mainpage only have things not relevant to actual gameplay? seems like you guys are rigging this page just as hard as you rig the games? this is trash behavior
5 votes -
arena cube
Why is Chrome Mox in the cube when cards like mana drain/dark ritual are not?? Having one card so much more powerful than every other card is a mistake, maybe nadu gets close in right deck but.. I just lost to a basically unbeatable draw and have already done the same to opponent today, im on a disability allowance so cannot afford rebuys so losing to agrro playing turn one Mox sux
1 vote -
rigged
Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.
They only want millionaires in their game, not normal people, bad luck.Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.…2 votes -
rigged
Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.
They only want millionaires in their game, not normal people, bad luck.Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.…2 votes -
rigged
Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.
They only want millionaires in their game, not normal people, bad luck.Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.…2 votes -
Lose connection middle of good match
I swear I'll be in the middle of a very good match where I am doing well then out of nowhere I'll crash and lose connection to server it feels like I'm being hacked by someone who is butthurt they are losing what makes it worse is I'm clearly winning when this happens but by the time I get back in I've timed out and lost the match which is ********
5 votes -
Up the Beanstalk needs to be banned from standard and alchemy
Last time I checked, drawing cards was supposed to be blue's thing. However with up the beanstalk, now green decks get to draw more cards than blue can consistently.
This breaks both the game and the color pie and hence must be banned.
4 votes -
Cannot sign in to submit a request
Every time I try to submit a request it asks me to log in and every time I log in it redirects my to my profile. When I return to the pictured page I am always still logged out so I cannot submit requests. It's pretty infuriating to have the system for reporting bugs and issues also be bugged.
8 votes -
rigged rng
How rigged this game is to make you lose in beautiful forced streaks, it doesn't matter, it absolutely doesn't matter what you do, deck you play, mulligans, etc. it doesn't matter, if you play bo3 it doesn't matter, your hands are garbage, they always have the perfect card to beat you , it doesn't matter hahaha except for their youtubers, people with influence or whales.
Don't put money into this garbage, they humiliate us in bad ways, I hope that in their next lives they receive this karma, it will come to them :)12 votes
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