MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4139 results found
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Evident Error in Advertised Packs for Mastery Pass Level Boost
When browsing the mastery pass for Lorwyn Eclipsed I noticed the absolutely astronomical pack offerings for skipping 10+ levels. At skipping 10 levels for 2,500 gems, from 5 to 15, it was offering 600 Edge of Eternities packs. Skipping higher levels offered THOUSANDS of packs. I tested the pack offering, skipping the 10 levels, to test this error and received a nominal amount of advertised packs. Please see attached image representing the UI bug.
1.Steps to reproduce are as listed above. But again, go to mastery pass, engage in the level boost, skip to at least 10 levels and you'll see the error.
2. Utilizing MTG Arena on Steam via PC
3. When testing if the packs rewarded were as listed only a nominal number of packs were received.
4. Expected results were to see whether or not the advertised quantity was real or not.
5. Screenshot attached showing 4,006 Lorwyn packs offered in exchange for skipping 11 levels.
6. No workaround, this is merely a UI/display error.Thank you for your time, I hope this helps.
Respectfully,
SleepyDad
When browsing the mastery pass for Lorwyn Eclipsed I noticed the absolutely astronomical pack offerings for skipping 10+ levels. At skipping 10 levels for 2,500 gems, from 5 to 15, it was offering 600 Edge of Eternities packs. Skipping higher levels offered THOUSANDS of packs. I tested the pack offering, skipping the 10 levels, to test this error and received a nominal amount of advertised packs. Please see attached image representing the UI bug.
1.Steps to reproduce are as listed above. But again, go to mastery pass, engage in the level boost, skip to at least 10 levels and you'll…
3 votes -
Unable to evoke Emptiness using floating mana
Unable to evoke using floating mana
I was playing in the Lorwyn Eclipsed Premium Draft and had a copy of Emptiness in my hand. During my first main phase, I proceeded to add 1 green mana and then used Foraging Wickermaw to convert that mana into 1 black mana. I then tapped a swamp for another 1 black mana and had two floating black mana. I then attempted to cast Emptiness for its evoke cost. When the prompt came up on how to pay, I chose 2 black mana but then the game refused to use the black mana I had floating to cast it. I had to go with another play and lost the game. I would like my gems back and please fix this
Unable to evoke using floating mana
I was playing in the Lorwyn Eclipsed Premium Draft and had a copy of Emptiness in my hand. During my first main phase, I proceeded to add 1 green mana and then used Foraging Wickermaw to convert that mana into 1 black mana. I then tapped a swamp for another 1 black mana and had two floating black mana. I then attempted to cast Emptiness for its evoke cost. When the prompt came up on how to pay, I chose 2 black mana but then the game refused to use the black mana I…
3 votes -
My timer runs out while opponent triggers are resolving
My opponent had a 400+ combo, not infinite but very long. While all the triggers were resolving, for some reason the opponent's timer stopped and my timer started. I did not have any choices to make and could not to anything, but my timer ran out. Then opponent attacked me and I could not block because my timer was out, so I lost - otherwise I would have won.
Extremely annoying because I was enduring through several minutes of a giant combo only because I knew I would win the turn after.5 votes -
Mystic Reflection Killed my Commander?
My opponent's commander, Sub-Suna, was on the battlefield. They also had this equipment, Tarrian's Soul-Cleaver.
We both had non-legendary hydras on the board. I had arcane signet and As Foretold. They didn't have other enchantments and burned a few counterspells at that point before the turn where Mystic Reflection was used.It happened very quickly in terms of game speed. The opponent Cast Mystic Reflection in response to me trying to cast Atraxa. I didn't get any copy of any creatures and Atraxa was "killed" and I was given the choice to put her in the graveyard or in the command zone.
Mystic Reflection can't target legendary creatures for copies, so Atraxa shouldn't have been killed due to copying a legendary creature.
Is this a bug?
My opponent's commander, Sub-Suna, was on the battlefield. They also had this equipment, Tarrian's Soul-Cleaver.
We both had non-legendary hydras on the board. I had arcane signet and As Foretold. They didn't have other enchantments and burned a few counterspells at that point before the turn where Mystic Reflection was used.It happened very quickly in terms of game speed. The opponent Cast Mystic Reflection in response to me trying to cast Atraxa. I didn't get any copy of any creatures and Atraxa was "killed" and I was given the choice to put her in the graveyard or in the…
1 vote -
The User Interface is degrading with each update!
It feels like every time I launch this game, no matter what platform it is on, The user interface has just gotten a little bit less functional.
First, the tutorial wisp began to show up every single time I returned to the Home screen. This happened in the Epic Launcher, and on Mobile, and on Steam.
Then a short while after that, I found that the menu for selecting my Deck Type in the builder is now hidden behind other parts of the menu and cannot be clicked...
Then a little while later, I found that I now also cannot select any of the Pets I own in the Deck Builder either, so none of my new decks can have a pet selected to them!
Even things like the latest advertisements on the Home screen that feature the spirit goblin pet overlapping the quest information when reading the window.
Piece by piece the user interface is collapsing and the game is losing features and interaction. Please for the love of god! Dedicate some time to sorting out your **** menus so people can play your game without being told "you are well on your way to becoming a great planeswalker" 20 times an hour!! Fix your stupid deck builder screen so people can actually use the things they may well have spent actual money on!! I beg of you! Fix the steadily mounting bugs before I just give up entirely and uninstall the game!
It feels like every time I launch this game, no matter what platform it is on, The user interface has just gotten a little bit less functional.
First, the tutorial wisp began to show up every single time I returned to the Home screen. This happened in the Epic Launcher, and on Mobile, and on Steam.
Then a short while after that, I found that the menu for selecting my Deck Type in the builder is now hidden behind other parts of the menu and cannot be clicked...
Then a little while later, I found that I now also cannot…
3 votes -
Cannot Quit Sealed Event
How to I quit the existing sealed game and use these gems to start a new one? There’s no option to abandon the game. It’s stuck
3 votes -
Bugged Land Colours in Lorwin Jump In event
I just entered a Jump In event for Lorwin and it's hard to get consistent mana on my deck because i have 3 forests but no green cards on the deck.
3 votes -
Collective inferno not working with changeling
Title. On MTG arena, Play changeling such as prideful feastling. Play Collective Inferno naming Giants. In combat the changeling does not assign double damage.
2 votes -
convoking
Went to cast omni changeling, game highlights 5 lands while I have 6 lands and a creature. Then Proceeds to tap the creature to pay for the cost…. While the only other thing I can do with mana is cast a 3 drop from hand. This simply should not happen.
3 votes -
Figure of Fable/Stalactite Dagger Interaction
When I attach Stalactite Dagger to Figure of Fable, it does not recognize that Figure of Fable is now all creature types, therefore it does not activate al abilities of the card. I believe this is a bug with either Figure of Fable or Stalactite Dagger.
1 vote -
In every game when I activate the "blight" ability, the game closes
In every game when I activate the "blight" ability, the game closes
2 votes -
Your go achievement not triggering
I did not get the Your Go achievement even though I won a pioneer match with more than five spells cast
3 votes -
Flitterwing Nuscence ability not working
After dealing combat damage to a player with Flitterwing Nuscence when it's ability is activated the -1/-1 counter was remove but no card was drawn.
1 vote -
Android Application Crashes randomly after claiming items or trying to join drafts/games
I recently updated app to play lorwyn eclipsed on android app. After multiple crashes I was able to clear the cache and the app loaded. I was able to purchase gems and the mastery pass. I bought and started a draft. As soon as I clicked begin the app crashed and was unable to return me to the draft. I checked on PC and it auto selected my craft deck for me, wasting my gems.
App still crashes when trying to open draft deck.
2 votes -
Steam Vents land bug
Hi. Im having an issue with Steam Vents card. I have 3 of that land but i cant use them, the game mark that lands as shadow as shown in the pic. Can someone check/fix the problem?
1 vote -
Stop forcing seeded pack sealed events in Bo1
Seeded sealed packs don't allow players to fully experience the format and can lead to extreme feel bad moments. It is not uncommon to choose a theme in seeded sealed and then have the rest of your pool not cooperate with your choice. When this happens it feels like you're at a significant disadvantage because you're building with only 4 or 5 packs, while your opponents are functionally building with 7 or 8 packs. (Assuming a seeded pack is worth about 2 packs)
Personally, a lot of the enjoyment I get out of sealed is through the puzzle of the deck building process. I don't want to choose ahead of time what deck I'll be building. I understand that some people do want that experience, but those of us who may not have the time to play best of 3 matches should not be forced into it.
If you must have seeded sealed events, please offer a separate unseeded queue also.
Seeded sealed packs don't allow players to fully experience the format and can lead to extreme feel bad moments. It is not uncommon to choose a theme in seeded sealed and then have the rest of your pool not cooperate with your choice. When this happens it feels like you're at a significant disadvantage because you're building with only 4 or 5 packs, while your opponents are functionally building with 7 or 8 packs. (Assuming a seeded pack is worth about 2 packs)
Personally, a lot of the enjoyment I get out of sealed is through the puzzle of the…
2 votes -
When resolution is 3440x1440, game automatically resizes to 2560x1440 when entering and leaving match
Here's the specific log:
[185939] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
I see threads about this issue so I'm just another drop in the bucket but I mean come on... the game looks great with 4k and it plays fine during matches and on the menus, however I'm guessing there's one specific scene during the match transition that doesn't allow that ratio so this is what we get...
4 votes -
Cards removed from sealed pool
Just entered the sealed arena direct challenge for EoE. It showed me the rares/mythics that i opened (2 archenemy charm, frigate, mightform harmonizer, the mythic white angel, and i believe the boros shock land) but when i got to deck building 4/6 rares were removed.
There is no way I only opened 2 rares in y packs of sealed. This will likely ruin my sealed run, which is horrible especially for a premium event like Arena Direct. Im ****** i payed $70 to buy in just to get screwed by a rigged client. I dont think ill ever play arena after this, ill stick to paper.
Im playing on android btw
Just entered the sealed arena direct challenge for EoE. It showed me the rares/mythics that i opened (2 archenemy charm, frigate, mightform harmonizer, the mythic white angel, and i believe the boros shock land) but when i got to deck building 4/6 rares were removed.
There is no way I only opened 2 rares in y packs of sealed. This will likely ruin my sealed run, which is horrible especially for a premium event like Arena Direct. Im ****** i payed $70 to buy in just to get screwed by a rigged client. I dont think ill ever play arena…
7 votes -
Blockers can't be selected but other inputs work
During a draft event BO1 game, I was unable to declare blockers to defend against lethal damage, despite having blockers available and there being no effects that would prevent blocking. This caused a game loss as I timed out while trying to select blockers
6 votes -
Vibrance
Sometimes when attempting to cast vibrance the android client (possibly others as well) will not give me the option to pay double red and double green only either or.
2 votes
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