MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4689 results found
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Hexproof from Octopus Form did not trigger
The Hexproof from Octopus form didnt trigger in my game when the enemy copied the usage of my Heartless Act I played.
So I played Heartless Act, they played a red card that allows them to choose a new target for the ability, so on the stack I used Octopus Form to give Hexproof to my only creature, and then they were still able to effect and kill my creature which cost me the game in my best of 3 draft. Cool waste of money. Thanks WOTC.1 vote -
My actuons freeze during combat
My game keeps freezing during combat. It doesn't resolve anything. I can't act. I can't pass the turn or priority. I time out and lose the game.
Still movement from the familiars on screen. I just can't do anything.2 votes -
Shuffle
The Shuffle algorithm is ruining the game. If absolutely Nothing else, give the Player/Payers the Option to play with either a good, random shuffle, or the Classic Arena algorithm. Trying to play a game with a deck that you Love IRL in Arena is disheartening to say the Very least - it is as if a player has to learn an entirely new form of the game in order to create a deck that is vaguely successful, let alone FUN to play. I love this game. I play it daily. But pretty soon I won't be, because it just isn't fun this way, and I can't come up with anymore delaying excuses to fool myself into thinking it will be "this time" or "next time", and if a Game isn't fun anymore, then why bother? If this very simple issue cannot be bothered to be addressed, then I guess what everybody says is true - you're in it for the money and that's that.
The Shuffle algorithm is ruining the game. If absolutely Nothing else, give the Player/Payers the Option to play with either a good, random shuffle, or the Classic Arena algorithm. Trying to play a game with a deck that you Love IRL in Arena is disheartening to say the Very least - it is as if a player has to learn an entirely new form of the game in order to create a deck that is vaguely successful, let alone FUN to play. I love this game. I play it daily. But pretty soon I won't be, because it just isn't…
2 votes -
“Missing” daily challenge
Hello, I would like to request information regarding the daily refresh of the three “daily challenges.” For the past few days I have noticed that one daily challenge is marked as completed at a time when I was not playing.
Since I use only one device and I have not received any login emails from other devices, I would like to ask you to check my account regarding the completion of the daily challenges.
As they were not completed from my device, I assume that either there is a bug or they were completed from other devices that do not belong to me or are not authorized by me.
If this is an account bug, please fix it. If, on the other hand, you detect logins from devices other than an iPad (iOS), I ask you to block the access, as they are not devices authorized by me or that belong to me. I have not granted or shared my login credentials with third parties, so I would like you to take action to prevent my account from being used improperly on other devices.
Additional details:
– the challenge that is marked as completed is always the first one at the bottom left, as shown in the screenshot I am attaching.
– the completion time is around 6:00 a.m. (Italy).I hope the issue will be resolved. Thank you in advance for your attention and for your prompt action. Good work to the whole team. See you soon!
Federico
Hello, I would like to request information regarding the daily refresh of the three “daily challenges.” For the past few days I have noticed that one daily challenge is marked as completed at a time when I was not playing.
Since I use only one device and I have not received any login emails from other devices, I would like to ask you to check my account regarding the completion of the daily challenges.
As they were not completed from my device, I assume that either there is a bug or they were completed from other devices that do not…
1 vote -
token
Since the most recent update, numerous bugs that completely halt game progression have been widely reported on social media (SNS) and the official bug reporting form. Specifically, the game crashes when trigger stacks resolve, or when tokens are sacrificed or die. Despite these extensive reports, we have received absolutely no response or acknowledgment from your team, leaving players frustrated and helpless.
At present, a wide variety of bugs have been submitted via the bug reporting form, but many of them—objectively speaking—have been left unresolved for years. This makes the bug reporting system appear largely ineffective.
Do you even have any intention of fixing these bugs? Must we, as loyal users, continue silently submitting reports indefinitely, with no improvements in sight?
The bugs introduced by this latest update are extremely severe and demand immediate attention and fixes. Why has there been zero official announcement or communication from Wizards regarding this?
We urge you to address this promptly, provide an update, and roll out a hotfix as soon as possible.
Since the most recent update, numerous bugs that completely halt game progression have been widely reported on social media (SNS) and the official bug reporting form. Specifically, the game crashes when trigger stacks resolve, or when tokens are sacrificed or die. Despite these extensive reports, we have received absolutely no response or acknowledgment from your team, leaving players frustrated and helpless.
At present, a wide variety of bugs have been submitted via the bug reporting form, but many of them—objectively speaking—have been left unresolved for years. This makes the bug reporting system appear largely ineffective.
Do you even have any…
2 votes -
Arena on android mobile crashes multiple times per game.
I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
This happens on multiple different format. Brawl, premeir draft, and alchemy.
I am playing on Android.
It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at this point I've wasted 2 draft tokens and a lot of my time. I've had patience but enough is enough. The game is basically unplayable.
It has happened on games when on cell network with good signal and when on a wireless network, so it isn't a network problem. (I gave another draft a try thinking it might be better on a home network but that was mistake!)This game needs better reconnection protocols, both to reconnect to existing matches FASTER, and also to reconnect on its own without having to exit to the client and reload EVERYTHING when this buggy game crashes.
That poor reconnection protocols in this game have been an aggravation of the player base for years. I've put up with it, but with this new bug disconnecting me multiple times per game its hit the point of unplayability!!!
I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
This happens on multiple different format. Brawl, premeir draft, and alchemy.
I am playing on Android.
It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at this…2 votes -
reaping willow ability unable to trigger
I was unable to remove tokens from my reaping willow during the sorcery phase of my turn despite having tokens on the creature and the available mana to cast it. i tried 3 turns in a row to do this and was unable to remove the counters to bring creatures back from the graveyard.
2 votes -
Nine lives
When using the enchantment nine lives, some sources of damage, such as bandit’s talent, can still kill the player through damage rather than counters. As the language in nine lives states “source of damage” this should include effects such as bandit’s talent level 1 “you take two damage if you have <= 1 card in hand”. However atm it is possible to die by damage with nine lives and this card.
1 vote -
Sultai Devotee Ability Not Working Properly
The cards ability should let you pay 1 mana of any color, to then have a Swamp, Forest, or Island available. Unfortunately, no matter how many times I pay the 1, the ability doesn’t trigger.
1 vote -
Refund of coins or gems for 0-3, 1-3, 2-3, or 3-3 in drafts
Hello,
I would like to make the following general suggestion for improvement for MTGArena : The game is very frustrating when you invest a bunch of gems or coins in a draft and then lose those hard-earned gems/coins due to the algorithm, etc., because you go 0-3, 1-3, 2-3, or 3-3.
I therefore suggest that a player be refunded all coins or gems if they go 0-3, 1-3, 2-3, or 3-3. This would improve the gaming experience and encourage more people to draft. This would also attract more players to MTGArena and encourage them to try out unusual drafts that they would not otherwise use because they feel the gems/coins are too valuable (it should be noted that it takes around 10-15 days to earn 10,000 coins).
Hello,
I would like to make the following general suggestion for improvement for MTGArena : The game is very frustrating when you invest a bunch of gems or coins in a draft and then lose those hard-earned gems/coins due to the algorithm, etc., because you go 0-3, 1-3, 2-3, or 3-3.
I therefore suggest that a player be refunded all coins or gems if they go 0-3, 1-3, 2-3, or 3-3. This would improve the gaming experience and encourage more people to draft. This would also attract more players to MTGArena and encourage them to try out unusual drafts that…
2 votes -
use of talismans before treasure (even at 1 life)
Talismans are great for mana fixing and ramping, but what player in their right mind would use the colored mana from a talisman at 1 life if you also have 6 to 8 treasures available.......
Autotap killed me
1 vote -
freezing game when tokens leave the battle field ios
when tokens leave the battlefield or a creature dies from 0 toughness(toxic deluge) the game freezes
2 votes -
exert
I exiled a glorybringer and when i went to attack, i was not prompted to exert. i was about to attack for lethal, but wasnt able to do so because i couldn't remove the opponent's creature on the board
1 vote -
Arena lags and freezes constantly on Mac.
Since today's update--Maybe the update dropped a couple days ago, I haven't played for a few days--The game has been functionally unplayable. It's running at a single-digit frame rate and constantly freezes for several seconds at a time, causing me to rope out constantly. I don't see how anyone can play Magic like this. It ran fine just a few days ago, but y'all broke it.
2 votes -
Android update crash
Updated and match freezes on launch. Every time on Android
2 votes -
Alchemy in non-alchemy formats
I just played Brawl and an alchemy elf card just tapped for no cost to make a land a 4/4 creature. That's ridiculous and totally unbalanced for normal play. It's stupid, why can't we toggle it off. I'd rather wait a bit longer and not pitch my non-alchemy deck against alchemy cards. Please for pitys sake take Alchemy out of normal play. I don't play alchemy and tbh constantly playing against those cards makes me less and less likely to even give it a try....I truly hate alchemy. It's ****.
3 votes -
companion
cabbage companion CANT REVERT BACK!
3 votes -
TELL THE SPARKY TO SHUT THE FREAK UP
I HATE THAT LITTLE ****. IT'S USELESS AND ANNOYING.
3 votes -
3440x1440 Bug fix
Fix the 3440x1440 bug - each time i press full screen and change a menu or start a game it refreshes back to 2560x1440. Its really annoying for all the ultra widescreen players. it is a simple code fix as it works when i press full screen.
3 votes -
companion
Using windows 10 and companions aren't available and I cant reclassify deck from pioneer to standard. i already tried to repair files and it didn't work...
3 votes
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