MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1447 results found
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standard
why the counting stopped at 443 of 450 of "play 450 standard games" achievement?! I tried Standard, ranked, nothing works. Still no solution!
3 votes -
Context BO3: Game 1: my oponent started roping me in every single step of my turns and his turns. He ran out of timeouts, but the game would
ROPING BUG
Context BO3:
Game 1: my oponent started roping me in every single step of my turns and his turns. He ran out of timeouts, but the game wouldn't force concede on his side. I waited like 30 seconds on EVERY single STEP of my turns and his turns, for 8/10 turns.
Game 2: more of the same "gaming strategy/bug"
Game 3: The game decided SOMEHOW that I had less time on the clock that my oponent. And I reached 0:00 and the game autoconceded.How is the time mechanic working?????
How one player had the equivalent to…2 votes -
FF Set Collection details are wrong as listed on Arena
For the set Final Fantasy, the numbers for Rare and Mythic rare totals are listed incorrectly. I thought this would be fixed by now, as it is obvious, but going into the deck builder to confirm this, the Rare total should be listed as 84 (not 74) and Mythic total as 22 (not 20).
I've included a screenshot of the Set Collection page so you can confirm this, and also the list of mythic cards in the deck builder, as it is easy to see on a single screen that there are 22 Mythics in the set, not…
2 votes -
Graveyard cards make it impossible to view/discard a card from hand
Would like to report a frustrating bug (unless there is an option to avoid this I don’t know about).
Upon gameplay, I amassed a large amount of cards in my hand and from my graveyard to choose from on my turn. So many cards that I could not choose a card in my hand to discard. All the cards from my graveyard took up all the space, so I could not get to a view where I could choose a card from my hand. As a result, I frantically tried everything I could to pick a card - ANY card…2 votes -
BUG in ARENA DIRECT
I just got "lost" in Arena direct for 5000 Gems!!!!! approximately 35 USD!!!!!!!!! I had a good pool, was playing game no 3 (I was 1-1) and suddenly the game stopped like it was refreshing or some issue with the connection (internet was working fine). It logged back and I was out of the game so I immediately clicked play (I assumed I will be back in the game I was winning). Turned out I started a new game with different opponent. After a long battle I won. Got back to lobby and somehow I was 2-2!!!!!!!!!!!! I clicked claim…
2 votes -
Skullspore nexus broken.
Skullspore nexus wont work at all in some games for no reason. Creatures die and the nexus never triggers.
4 votes -
Frustration with Missing Effective Troubleshooting Steps in Support Articles
I am writing to express my strong frustration. In dealing with the ongoing issues, I found that your official support articles never mentioned a step that actually helped — lowering the graphics settings to "Medium."
As a result, I spent a long time following every step listed in the articles without seeing any improvement, suffering from an unplayable game. Only after trying this unlisted adjustment myself did I find some relief. This has wasted both my time and energy, and feels unfair and insincere.
The fact that such an effective step was not included in the official…
1 vote -
lumra
Good afternoon,
in my recent game a bug occured when I played Azusa Commander in Historic Brawl. On 6 mana I casted Lumra, Bellow of the Woods. My opponent let that card resolve, couíntering its "enters" ability with Tishana's Tidebinder. The ability got countered, but Lumra should have stayed on the battlefield because of her state based ability which was supposed to have her enter as 6/6.
Thus the card is not working correctly and I am reporting it as a bug with a screenshot attached.
My tag is Eratrion#98136
1 vote -
Set Collection bug in Profile
In my Profile section, it says that I have 52/54 of the rare cards in Throne of Eldraine. But when I go to my Collection, and select the "Throne of Eldraine", "Rare" and "Not Collected" filters, there are 15 cards listed. Clearly, something is wrong.
3 votes -
Housemeld bug
Since the update today, Housemeld doesn’t work as intended. Opponent is given the option to return their commander to the command area after cast with all effects removed, instead of going to be an enchantment on the caster’s side.
3 votes -
Gran gran
Gran gran's discount on non-creatire spells still works once triggered for the whole game, even if she is in exile/ no long on the board.
3 votes -
The action triggered when Velomachus Lorehold attacks isn't functioning properly and doesn't allow you to select a spell to cast.
When attacking with Velomachus Lorehold it allows you to tap on your deck to reveal the top five cards, which isn't how it normally works, and yet it won't let you select any spells to cast without paying their mana cost.
3 votes -
Can’t submit deck for Powered Cube
I finished a draft for Powered Cube, but my game crashed during deckbuilding. Now the game won’t let me submit my deck. Even after repairing game files, still won’t work.
9 votes -
Can't add Triome land to cube draft deck
Trying to make my Arena Cube draft deck and I can't add a triome land. It says I have to pay for alternate art. Even though other alternate art cards work.
26 votes -
Connection issues on Android
I am using Android and I am currently not able to get back into the game,I was playing a Standard ranked bo3 match,game frooze while I was declaring attackers,tried to close the game and when I tried to open it I couldn t get back in,and it said connection lost,tried to log out and then log back in still connection lost,when I press the reconnect button it still says connection lost afterwards
Since status page says everything is working I am reporting this1 vote -
Molten collapse descend ability does not work
Molten collapse's descend ability doesn't work. I put a fabled passage into the yard and it only allows me to pick one ability when both should be available.
This happened on Android but I believe is cross platform1 vote -
ranked platinum
It is looking a lot not only is the matchmaking and shuffling rigged but so are the cards you and your opponent receive, as well as the outcomes of games. I have played too many games where my opponent has so perfectly destroyed me where I had little or no chance or with no cards in hand they drew the perfect card (that happened 4 times today alone). I have at least 30,000 games played and the discrepancies and statistical aberrations are too numerous to list.
1 vote -
Etali And Tom triggers do not happen most of the time
Etali exile triggers do not happen in brawl. It will exile but not let me choose anything so i have to choose resolve. Tom Bom saga triggers also work 1/3 of the time
3 votes -
Camellia, the Seedmiser Forage ability does not work correctly.
Camellia, the Seedmiser's Forage ability will work even with mana available and food token available.
1 vote -
brawl historic MTGA
Historical Brawl, today, some added cards are killing the format.
Alchemy
Commander 1 vs. 1 banlist
Why are these cards allowed in the Historical Brawl format?
They make this format unplayable (Alchemy, Ancient Tomb, Stip Mine, etc.).
If you want to keep this format as it is, knowing that many players don't really like it anymore, couldn't you create a new Brawl format that uses banlists and without Alchemy cards and ban list commander 1 vs 1?
1 vote
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