MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3183 results found
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game meccanic
i dont now if is a bug or its legit but him dont play card that reduce the cost of exiled card almost in description of all card he play no one mention this meccanic... i make the video of the game but its too much high for sending, he play card exiled whit air domain an infinite times creating 22 pawns at the end of her and mine turn the problem is whit the cost of exiled plaiing card equal to 0.....otherwise if you can do a better card research in deck construction because dont wark, if i put only color and tag "creature"filter i cant see the card i want for creat too
i dont now if is a bug or its legit but him dont play card that reduce the cost of exiled card almost in description of all card he play no one mention this meccanic... i make the video of the game but its too much high for sending, he play card exiled whit air domain an infinite times creating 22 pawns at the end of her and mine turn the problem is whit the cost of exiled plaiing card equal to 0.....otherwise if you can do a better card research in deck construction because dont wark, if i put…
1 vote -
I cannot log in to MTGA customer support site.
I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
Steps taken & results
- I recently changed email address of my account via customer support.
- Since then I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
- The agent said that I should post this issue here.
- When I try to log in to the site, it redirects me to "https://myaccounts.wizards.com/account?kind=error&message=User%2520is%2520invalid%253A%2520Email%253A%2520%2520isam.fableswalker%2540gmail.com%2520has%2520already%2520been%2520taken".
- I guess MTGA customer support site produces an error that says "User is invalid: Email: <MY OLDER EMAIL ADDRESS> has already been taken".
"Which platform you're using"
- I'm using Google Chrome to access the site.
Thanks.
3 votes -
Trying to Undermine Scryfall is to Undermine MTGA
Disclaimer, I dont use the Gather to look up cards.
That out of the way, please make it easy for sites like Scryfall, to maintain THEIR database for new releases.
MTGA, like MTGO is a secondary database. This shouldnt be such a chore to maintain. Here is just ONE example of how product releases didnt happen cleanly and Scryfall's database for MTGA should be more complete but isnt.
MTGA search: "s:mh2" = 162 MH2 cards.
Scryfall search: "s:mh2 game:arena" = 17 MH2 cards are shown.
(//These counts are true as of 24 March 2025)MH2 was never released fully for MTGA. Bit by bit, MH2 cards have been added to the client.
Work with the brilliant people at Scryfall to help to figure out a decent middle ground. Something that is sustainable for all parties.
(See comment for more details about what utility Scryfall offers that the Gather and WotC cannot do for Magic.)
Disclaimer, I dont use the Gather to look up cards.
That out of the way, please make it easy for sites like Scryfall, to maintain THEIR database for new releases.
MTGA, like MTGO is a secondary database. This shouldnt be such a chore to maintain. Here is just ONE example of how product releases didnt happen cleanly and Scryfall's database for MTGA should be more complete but isnt.
MTGA search: "s:mh2" = 162 MH2 cards.
Scryfall search: "s:mh2 game:arena" = 17 MH2 cards are shown.
(//These counts are true as of 24 March 2025)MH2 was never released fully for…
1 vote -
Art Styles not Displaying Correctly.
When I'm searching for cards, especially I have a card in my collection already. AND especially when I have hearted it, THEN I should see that art OVER the other art.
S:PZA is objectively is bad. It misses any styles and really any care.
I think the art itself could be ok when it is presented better. However you made it look the worst way it could.
At least let me hide the ugly styleless PZA cards. (Most of the cards are reprints and have styles in the backend that look halfway decent).
And yes I am not crafting the uglies.
When I'm searching for cards, especially I have a card in my collection already. AND especially when I have hearted it, THEN I should see that art OVER the other art.
S:PZA is objectively is bad. It misses any styles and really any care.
I think the art itself could be ok when it is presented better. However you made it look the worst way it could.
At least let me hide the ugly styleless PZA cards. (Most of the cards are reprints and have styles in the backend that look halfway decent).
And yes I am not crafting the…
1 vote -
Cheating - About 0 Tolerance Should Be Considered in Serious Cases
WotC should deeply care about cheaters as much as they care about proxies in sanctioned tournaments. Actually care more than proxies. The reality is that judges seem to care more about proxies than how you only dismissed Biagio “Rudokant” Cantone from 1 season of tournament play.
This kind of cheater should get a lifetime ban (10 years at least).
We know free spells is cheat. When you can manipulate the top card to what you want it to be for your next draw, this is not Magic. Unless you want to play a new game, ‘free tutors’ mode.
This is not an ‘accident’. Cantone clearly is practiced at this and can and will do this again. Basically you are setting the standard that Modern players need to cheat more smoothly than Cantone did. And that is ok as long as you don’t get as sloppy.
Why buy Modern cards when this is what you are looking forward to at a tournament.
WotC should deeply care about cheaters as much as they care about proxies in sanctioned tournaments. Actually care more than proxies. The reality is that judges seem to care more about proxies than how you only dismissed Biagio “Rudokant” Cantone from 1 season of tournament play.
This kind of cheater should get a lifetime ban (10 years at least).
We know free spells is cheat. When you can manipulate the top card to what you want it to be for your next draw, this is not Magic. Unless you want to play a new game, ‘free tutors’ mode.
This is…
2 votes -
Mutagen not costing mana
Have experienced mutagen not costing mana to sacrifice. My opponent spent a total of 3 mana and sacrificed 7 mutagen tokens.
1 vote -
CHEATER - GOATI
Guys, a cheater gets the exact three cards that he needs to win the game in a ridiculous way. There's no way that he actually had those cards in his hand. Give me a f****** break buddy. You're f****** rigging the f****** game and letting people f****** cheat. It's disgusting wasting my f****** time. I'm a pain ******* customer
1 vote -
Earth kingdom protectors effect not working
Attempted to use Earth Kingdom Protectors effect multiple ways and there never is an activation option for the sacrifice effect, rendering the card an effectless 1/1.
1 vote -
Rng Rigged Shuffler
Tired of dealing with this terrible RNG all day, they make me lose in absurd ways.
Imagine the RNG I have to lose against this cheap mono-black deck playing the meta deck Izzet Lessons.
I'm still losing in the midweek event; I only draw lands or useless cards. The RNG in this game is a joke unless you're a whale, a famous YouTuber, or have connections with certain people. This company should be sued for fraud by some powerful corporation.
I hope their investors lose money and MTGA shuts down forever for being garbage.todavía no paro de perder en el evento de mitad de semana, sólo robo tierras o cartas intrascendentes. El rng de este juego es una broma si no eres una ballena, youtuber famoso o tienes contactos con ciertas personas.
Esta empresa debería ser demandada por fraude por alguna compañia poderosa.
Cansado de andar todo el día con este rng tan malo, me hacen perder de cualquier manera absurda.
Imaginate el rng que llevo para perder contra esta mono black baratita jugando la baraja meta izzet lessons.
espero que sus inversores pierdan dinero y cierren mtga para siempre por ser una basura.Tired of dealing with this terrible RNG all day, they make me lose in absurd ways.
Imagine the RNG I have to lose against this cheap mono-black deck playing the meta deck Izzet Lessons.
I'm still losing in the midweek event; I only draw lands or useless cards. The RNG in this game is a joke unless you're a whale, a famous YouTuber, or have connections with certain people. This company should be sued for fraud by some powerful corporation.
I hope their investors lose money and MTGA shuts down forever for being garbage.todavía no paro de…
2 votes -
Kick out of game while it was my turn then when I was able to log back in it was my opponents turn and he exiled all my ****.
Im literally tapping mana to go ahead and win, when all of a sudden i was kicked and when I reloaded the game which it wasn’t long enough for my timeouts to expire, it was my opponents turn and he exiled all my ****. Im beyond frustrated.
1 vote -
Puca's Eye Bug
Hi, Puca’s eye clearly states permanent and not nonland permanent and i couldnt activate the card draw ability anyways and lost my quickdraft match
2 votes -
pauper brawl matching against all decks
I made a pauper brawl deck and the last 10 games I havent seen another pauper brawl deck matched against me, only atraxa and slivers and other cEDH meta staples. why is the matchmaking so broken? should I just concede immediately to every commander that isnt a pauper commander until 100 concedes later I get a match up that is equal?
2 votes -
Encumbered Reejerey not working with persist.
Encumbered Reejerey enteres the board with -1,-1 counters. I got rid of those counters. later in the game when Reejerey was going to die, i targeted it with Rhys' Persist ability. Persist should return Reejerey to the board since Reejerey had no -1,-1 counters, but it didn't. Reejerey just went to the graveyard as if it didn't have persist. I think the "comes into play with -1,-1 counters" is causing a bug with how MTGA checks for those counters legality when it dies.
2 votes -
No End of Event Warning Quick Draft TMNT
No countdown warning for TMNT quick draft. I drafted a deck last night thinking I had time to play it out and didn't even get to play a single round!
2 votes -
Color Challenge stuck on Resume
In the home page you have a “ Color Challenge ”. I have, from what i think, finished it. Still, when i enter the game it says “ Resume ”, and for me its really annoying, im sorry. Maybe its my OCD but it is always there flashing and I cant do nothing. Please help
2 votes -
Phases skipping in FDN draft
During my FDN draft phases began skipping on their own and card selections for discard were happening at random, causing me to skip important priorities, not be able to block or attack and discard cards I didnt choose to.
2 votes -
Connection Disabeled
I cannot log in MtG Arena. Re-installing does not work. Internet connection is fine with other Apps. iOS 26.3.1
2 votes -
Product Suggestion
Matchmaking for Brawl has got to be better. At this point, I would say it's completely broken.
I play the game a lot, probably too much. But I don't always want to play the meta decks.
I have the current "best" decks for the meta (Ajani/Katara/Rofellos/Tamiyo), and my Ajani deck is actually sitting at around 80% winrate in Brawl since TMNT came out (image attached).
But when I want a change of pace and want to play something different, I shouldn't have to match into the top meta decks with another deck that isn't even close to the same level as them to where it's not even a competition. I don't play against a ton of non meta decks when I'm playing meta decks, so I don't understand why I consistently get matched against the meta myself when I'm not playing the meta myself.
There's no reason for an off meta deck using off meta cards to consistently match into ****-queue. I understand there is personal MMR in play, but I think deck rating should heavily out rate personal MMR so you don't feel like you're out gunned because you want to play a "fun" deck instead of a competitive deck. Brawl isn't a ranked queue, I get it, but at the same time, you shouldn't be matching into a 50 couterspell tuned Tamiyo deck every other match with your silly little foods deck that you're just trying to have fun with.
Matchmaking for Brawl has got to be better. At this point, I would say it's completely broken.
I play the game a lot, probably too much. But I don't always want to play the meta decks.
I have the current "best" decks for the meta (Ajani/Katara/Rofellos/Tamiyo), and my Ajani deck is actually sitting at around 80% winrate in Brawl since TMNT came out (image attached).
But when I want a change of pace and want to play something different, I shouldn't have to match into the top meta decks with another deck that isn't even close to the same level…
1 vote -
CHEATER - INTERNILCHI
Guy is continuously casting spells with zero man at all. He is nothing that allows him to cast free spells. He just keeps continuously casting spells for no Mana look at the picture. I had a board full of like 60 creatures. He killed them all in one turn by constantly casting spells with no Mana
1 vote -
Could n t ***** a treasure token
Playing Arena on Iphone. 8-9 am CET.
The game didn t allow me to ***** a Treasure to add mana.
I was playing the previous turn in such a way to have mana from a treasure for a counterspell. As the game didn t allow me to ***** it, I couldn t cast stubborn denial. His Pinnacle Starcage went through and exiled all my creatures (with auras attached) and a treasure token, ending in a loosed game.
2 screenshots in attachment-
1 vote
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