MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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2485 results found
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Stuck on bug on jump in marvel heroes after choosing first pack (armed) the i choose the second pack (ultron) and the tab closed
Stuck on bug on jump in marvel heroes after choosing first pack (armed) the i choose the second pack (ultron) and the tab closed, then i opened it again and i1m stuck on chosing the first pack, cant click on anything.
18 votes -
Keys to the house card broken
“Keys to the house” Card stuck on room selection.
14 votes -
companion
I play two distinct Companion Brawl decks, and for the past few days I’ve been starting games without a companion, even though my decks meet the requirements.
19 votes -
Cant open deck edit
Stuck on waiting for server screen when going to edit deck
22 votes -
unable to edit certain decks
After the Marvel Super Heroes update i am unable to edit certain decks.
this bug is on both PC and mobile but after going to decks clicking on edit arena just goes into an never ending loading screen that says "Waiting for the Server..."19 votes -
Issue with Davriel
Problem with the Davriel game on PC and iPhone. The image speaks for itself — Davriel's text no longer displays.
18 votes -
Season rank and reward not applied
June Season ranks have stayed the same for July (Platinum and Silver) and no reward received
19 votes -
Hollowmurk Siege
I've had multiple instances where I cast Hollowmurk Siege and it doesn't let me select mode. Then my turn times out.
15 votes -
Frostcliff siege selection bug
Even since the hobbit update (on android at least), whenever I cast Frostcliff Siege I'm unable to select a mode. Initially both modes are shown but are un-selectable. If I toggle the view battlefield button, the options are shown again and have the blue selection ring around them but do not respond to taps. Toggling the view battlefield button again hides the options entirely. This leads to a timeout and I've now lost 3 ranked matches because of it.
16 votes -
End of Season "Reward" Twice. Result in De-rank
I logged in yesterday and saw my season reward package. My new rank for the start of the season was Silver 4. I played last night until gold. Today, I logged in and played until Gold 2 over lunch. At the end of the day, I logged in to play again and got a second season reward with blank packs and got de-ranked again to silver.
Can I go back to Gold 2 please?
24 votes -
Season reset bug
I have logged in twice today. In the first one, I got the season rewards correctly, and when I logged for the second time, I got de-ranked again. From platinum, to silver, then to bronze, even after ranking to gold 2 on the first logging.
23 votes -
CARD MALFUNCTION
BARRENSTEPPE SIEGE DOES NOT LET YOU CHOOSE BETWEEN THE TWO OPTIONS WHEN YOU PLAY THE CARD. I AM ON PC, TESTING THE DECK AGAINST THE BOT.
16 votes -
option
After the newest update, it seems 'choose one' cards don't allow me to select an option in the browser. For example, when I cast 'Windcrag Siege', the browser pops up, but the options are not selectable. If I click 'show battlefield', instead of switching to the battlefield view as normal, the options remain on screen and change colour when I hover, but still aren't clickable. Back to browser, the problem persists. I'm not sure if this is happening for other 'choose one' cards. Screenshot attached.
16 votes -
Deck editing not loading
Deck editing won’t load, just stays in waiting for server
21 votes -
season rank
I logged in yesterday after 1400 hours CDT, and my new rank for the start of the season was Gold 4. I played last night, and I was making progress in Gold rankings. However, I logged in this morning, and I played a couple of games, with me being at Gold 2. I just logged in again now (1745 hours CDT), and I got a second season reward with blank packs, followed by a de-ranking all the way down to Silver 4. What happened?
20 votes -
Season Reset Bug
I got my season reward and re-rank yesterday. Then today. I got another reward and re-rank. So I ended up going from Mythic all the way down to Silver Tier 1.
23 votes -
End of Season Rewards Not Being Received After Opening Packs
Hello, today I received my Mythic rewards for the June ranked constructed bug that occurred earlier this month with 10 packs plus gold and two card sleeves. When I tried to open the 10 packs (generic blue covers with the logo), none of the packs displayed any cards. I'm seeing others on here having the same/similar issues. Was there another bug with the ranking system this month?
19 votes -
Ranked Rewards to compensate for last month's Ranked Rewards are also bugged
I was affected by the rank reset bug last month, where my rank was immediately reset for July and I got some bugged rewards and had myself kicked down to Silver. I understand this was a widespread bug and that we were to get mythic rewards this month to compensate. I got a message notifying me that I was getting these rewards but then when I opened it was the same bugged stuff from the beginning of the season (including 10 packs with no cards). Also, my rank hasn't reset.
17 votes -
Companions are missing
Companions are missing, I play brawl
Ive had the same two decks with companions and both havent been edited in over a month. Worked fine until yesterday.
When you match it shows your commander and normally shows the companion too
And when the match loads you only see the commander and normally you would see the commander and the companion
I checked the deck builder also and still says i meet requirements. Like i said i haven’t altered these decks
18 votes -
windcrag siege is not working...I am unable to choose an option when casting it
Windcrag Siege is not working. When I cast it, it is not allowing me to choose between the two effects.
15 votes
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