MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10345 results found
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Game suddenly has me defeated out of nowhere even if I won first game and was winning second game!
Game suddenly has me defeated out of nowhere even if I won first game and was winning second game!
19 votes -
11 votes
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Game freezing during draft
My game froze during my round of M21 quick draft.
I was at 4w, 2l yesterday.
Today I logged in, played the workshop event without any problem then I went to continue the draft event.
Game froze and I was force to pass my turn 3.
Turn 4 was heading the same way, so I closed the client and restarted it. After the restart, I was able to play but I could not catch on the tempo loss11 votes -
Deck Validation Failed
Happens with my 5 color Niv-Mizzet Reborn deck. I have tried creating a new version from scratch - same error. All cards are legal for the format.
51 votes -
game crash in middle of the match
Game Crash in middle of the match. Repair it. Is very annoying.
10 votes -
Game skipped the parts of the attack phase
After blockers were assigned, the game skipped straight to the second main phase, without an opportunity to play instants to modify damage.
11 votes -
Kor Blademaster: double strike does not work (only the first strike)
This is the 2nd time I'm encountering this bug (also the case for Favored of Iroas).
The double strike on Kor Blademaster does not work. It only triggers first strike, not regular combat damage. I have had this happen in 6 games already in completely different scenario's.
6 votes -
Fix the matchmaker or I'm done spending money on this game.
I'm serious, it's so obvious that losses only occur back to back to back and the matchmaker clearly favors topdecking whoever it wants to win. It's total *****.
Stop trying to rig it to discourage people to get their dailies. Or I'm totally done. Ask Marvel how the whole, 'bye Felicia' to your customers works out for book sales.
***** too buddy.17 votes -
juego partidas "No Clasificatorias" y gane o pierda la partida baja mi clasificacion
jugue un par de partidas clasificatorias normalmente y cuando quise jugar en partidas sin clasificar....
juego una partida "No Clasificatorias" que perdí y me bajo clasificación y luego jugué otra que gane y también bajo mi clasificación
es un doble error primero que el juego considera que estoy jugando clasificatorio (cuando me asegure de estar jugando en no clasificatorio, ademas que los nombres de los jugadores salen si la imagen de su respectiva clasificacion) y tambien esta filtrando mal los resultado de los match5 votes -
disconnect during draft
During prerelease event, I disconnected as soon as the draft started and couldn't get back in until halfway through pack two making my deck unplayable. I registered using a draft token from the preorder package and was hoping to get one back
6 votes -
Game frozen
The game has frozen mid game. Not sure what to do now
45 votes -
freeze
just freeze ...
33 votes -
Problem with "Cling to dust"
There is a problem with the new card- "Cling to dust" in MTG Arena. I cast the card and exiled an island from my graveyard. according to the ruling, I needed to draw a card for exiling the island, but somewhat I just didn't, this made me lose my sealed and my 2,000 gems.
26 votes -
MTG Arena crashing, colors challenge
MTG Arena crashing if I try to play in colors challenge, I can't begin a game. I wasn't expreriencing these crashed since I reinstalled the game recently.
10 votes -
Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile
Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile
Murderous Rider had Kaya's Ghostform attached but when exiled by Glass Casket Murderous Rider did not go back to my battlefield.
JackTupp is my screen name. Forget opponent. Match was approximately 8:30 PM EST.
26 votes -
counters not working on creatures.
it happened twice already to me and cost me both matches. my essence scatter countering broodmother. it will asked are you sure? when you click yes the spell will still resolve. same with another spell i countered it ask me if im sure i want to counter then the spell resolve. it also happened with my frilled mystic. please address this bug it cost me more matches today. should,ve been mythic now if those spells didn't bug.
10 votes -
Deck Validation Fails. Any Deck I try. After I updating.
Deck Validation Fails. Any Deck I try. After I updating.
40 votes -
Opponent Mirror Matching
- I build a new deck
- I play a mirror match, sometimes for several games in a row
Question (please answer): Can you provide us with details on WHY this happens, how we can avoid it, and consider a game format that has ZERO influence on player matching? What's wrong with random matching? It allows your customers to test decks properly rather than with the Arena finger on the scale.
Question (please answer): Do you provide your customers with an explanation? How your algorithm works? Why they will never be matched against certain deck types (unless they switch the deck they…20 votes -
Sideboarding not saved in Bo3 Matches
Whenever I play Bo3 Standard Ranked, after my first round, I get to the sideboard screen, do my changes and press the Done button, but when the 2nd round starts, my changes aren't applied, I keep drawing the same cards I took out during the sideboarding.
13 votes -
Game crashing
Whenever I try to open the Mastery tab, the game crashes.
8 votes
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