MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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8837 results found
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Performance Issue / Memory Leak when entering matches
Performance Issue / Memory Leak when trying to play a match. Game gets so slow it becomes unplayable. This only started with ECL update.
The only workaround is closing the game and re-opening it. Then, once rejoined in the game, it suddenly works perfectly with no issues.
1 vote -
Game crashes during PickTwo draft in Win11 PC
The game crashed during a PickTwo draft event, In Win11 PC, and cost me the game and the draft. Seconds before crashing, the screen freezes, then continues for a second, then freezes again, and then crashes. It's the second time in 24 hs, so I'm not going to play events until I see this resolved. Too unstable to keep trying. Can you do something about it, please?
I can't upload the log or the image, I keep getting "Sorry, we couldn't submit your request" message. I'll try to upload them in a comment.1 vote -
How did Ozai Kill my indestructable equipped cloud?
How did Ozai kill my indestructable and equipped cloud? He attacked me with menace, and I blocked with both a creature AND my equipped cloud, but cloud still died. Am I missing something here?
1 vote -
Yargle achievement "Death by Vanilla" did not trigger
I created a deck with 5 vanilla creatures and then token generation and planeswalkers and winning did not trigger the "Death by Vanilla" achievement.
5 votes -
Fabled Passage Crashes Game on Android
On Android OS, if either player plays Fabled Passage, the game crashes until Fabled Passage is no longer in the battlefield.
6 votes -
Card freezing on screen
Cards are freezing on screen and im unable to play and also anothee problem card now showing the text
8 votes -
Improperly Invalidated Decks
I have five decks listed as invalid, but none of them have invalid cards. It literally says Invalid Cards: 0
8 votes -
Crash while using Fabled passage
I am playing on Android 14 on a Fairphone 5. The game keeps crashing when I play the Standard Mono G Landfall deck while I am searching with Fabled Passage for a land. Restarting my phone did not help and I can reproduce at every time.
6 votes -
Asset error detected
As soon as I open the game after local data collection Arena manifests a problem about "asset error detected" and after the restart of the game it re-downloads all of the 11 gbs of it.
8 votes -
Deeproot Pilgrimage still not generating tokes properly when attacking
More images of the issue. I will become a nuisance about this till it is fixed. In the first image I clearly tapped 3 non token merfolk yet only one token was generated. In the second image I tapped 7 non toke merfolk and again only one token was generated. This is a very crippling bug to my deck. Please put some priority on this issue!
1 vote -
1 vote
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Bug with ashaya and unable to scream
Had just played unable to scream on Ashaya removing all abilities. All enemies creatures remained lands and when I used cyclonic rift therefore did not go back to hand. When Ashaya dies the land type on creature is removed so I assume when you remove her abilities it should as well. There is a similar post about someone removing her abilities with another card. I don't know every bit of the rules but it would make sense if she and all other creature lost the land type because its an abilty that she provides right.
Sorry I dont have a picture of the interaction. I conceded after the rift didn't put the creatures back to hand.
Had just played unable to scream on Ashaya removing all abilities. All enemies creatures remained lands and when I used cyclonic rift therefore did not go back to hand. When Ashaya dies the land type on creature is removed so I assume when you remove her abilities it should as well. There is a similar post about someone removing her abilities with another card. I don't know every bit of the rules but it would make sense if she and all other creature lost the land type because its an abilty that she provides right.
Sorry I dont have a…
1 vote -
Massacre Worm not working as worded/intended. (pc)
I played Massacre Worm, and 2 of my opponent's creatures died. Instead of my opponent losing that life, I lost it and therefore lost the match due to only having 4 life left. I don't have any evidence to show, because I didn't know it was going to happen this way. I only ask that someone fix the way it works to actually work as worded. Thank you.
1 vote -
wrong pack in mastery pass
I got 3 Edge of Eternity packs from the mastery pass, but the picture showed pictures of Lorwyn packs. Is there a way to get the packs swapped to Lorwyn instead?
2 votes -
Deck Builder/Editor
Version: 2026.55.10.11072.1228610
Platform: Windows(Steam) and Mobile(Android)When going to edit an existing deck, you cannot change the minion associated it with, nor can you change the format. The minions simply do not populate, while the format seems to be hidden behind the deck stats and does not allow you to either click or scroll through them. The minions should populate and allow you to select a new option. The format selector should dropdown in front of the stats and allow you to change it after the deck has been created.
2 votes -
Moonshadow Ability Not Functioning Correctly, limited to your permanents, opponents' permanents entering the grave DO NOT TRIGGER.
Moonshadow Ability Not Functioning Correctly, limited to your permanents, opponents' permanents entering the grave DO NOT TRIGGER.
Moonshadow's text explains that when a permanent enters a graveyard from ANYWHERE, remove a -1/-1 counter. This is only triggering when YOUR permanents enter the graveyard, not on opponents' creatures being destroyed/sacrificed/milled. This majorly impacts the card's power, and potentially changes the outcome of the game.
1 vote -
Mastery reward amounts incorrect
When you right click the mastery reward and increase the automatic leveling option where you pay diamonds for levels, when you have a mixed reward 'ie 600 gems and EoE boosters' or '4000 gold and Lorwyn boosters' it shows 600 EoE boosters and 4000 Lorwyn boosters instead of the correct values at the bottom of the screen. This is clearly incorrect but could be very misleading to newer players.
2 votes -
Deeproot Pilgrimage not generating tokens correctly during attack step
When tapping Merfolk to attack Deeproot Pilgrimage only puts out 2 tokens regardless of the number of Merfolk tapped. In the accompanying image you can clearly see there are 7 non token Merfolk (one is a Changeling Enchantment)
that were tapped during my turn yet only 5 tokens with summoning sickness were produced. Three were produced prior to the attack step and 2 were produced when the creatures were tapped for attack.1 vote -
Mastery Pass Level Boost UI Issue
Hi, I noticed that the Mastery Pass level boost was displaying extremely large numbers of booster packs (see attached image). I spent 6,500 gems to test whether this was accurate, but only received the normal number of packs.
Since this appears to be a UI error, is it possible to receive a refund for the gems spent?
Thanks
2 votes -
mastery pass
I did not receive the correct mastery pass rewards for Lorwyn Eclipsed Mastery Pass. I got the wrong 3 packs for the 4th level, I received a different standard pack and not the Lorwyn packs that are advertised, and I only got 1 mythic card for the 8th level, despite it advertising that I should have gotten 3.
2 votes
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