MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3191 results found
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Purchased pack not giving all cards
Hi I have been trying to get this resolved for a few weeks now and then got a reply to add here:
With the new TMNT release I purchased on 2 occasions a Mythic pack using coins earned and in the one case received "Donnie's Bo" and on the other occasion " Ralph's Jitte" both were borderless and looked amazing. I then contacted support to try and find out why they are not in my deck when I searched for it, I did try the Collected / Not Collected the different game formats everything but it is still no where to be found. I then did download the log files to share with the team, I also tried repairing game files but nothing worked. The last email from support suggested I try this avenue so here we go. I am playing on Steam via PC. You can check Incident 5031563 and the first time I raised this was March 6th for Donnie's Bo and then again on March 8th for Ralph's Jitte.My worry is this might have happened in the past And I did not notice since I generally play with only 2 colors so please can you check or do an audit on all cards I purchased/received if they are in fact available to me thanks.
Hi I have been trying to get this resolved for a few weeks now and then got a reply to add here:
With the new TMNT release I purchased on 2 occasions a Mythic pack using coins earned and in the one case received "Donnie's Bo" and on the other occasion " Ralph's Jitte" both were borderless and looked amazing. I then contacted support to try and find out why they are not in my deck when I searched for it, I did try the Collected / Not Collected the different game formats everything but it is still no where…0 votes -
SawBlade Skinripper and Mobilize
Both the Mobilize trigger and Sawblade trigger at the beginning of my end step. I should be able to always order the triggers whenever those things trigger however it only works if i am able to sacrifice something before end step with another method.
IE the sacrifice effect of mobilize doesn't trigger SawBlade Skinripper by itself.1 vote -
Mystic Reflection Killed my Commander?
My opponent's commander, Sub-Suna, was on the battlefield. They also had this equipment, Tarrian's Soul-Cleaver.
We both had non-legendary hydras on the board. I had arcane signet and As Foretold. They didn't have other enchantments and burned a few counterspells at that point before the turn where Mystic Reflection was used.It happened very quickly in terms of game speed. The opponent Cast Mystic Reflection in response to me trying to cast Atraxa. I didn't get any copy of any creatures and Atraxa was "killed" and I was given the choice to put her in the graveyard or in the command zone.
Mystic Reflection can't target legendary creatures for copies, so Atraxa shouldn't have been killed due to copying a legendary creature.
Is this a bug?
My opponent's commander, Sub-Suna, was on the battlefield. They also had this equipment, Tarrian's Soul-Cleaver.
We both had non-legendary hydras on the board. I had arcane signet and As Foretold. They didn't have other enchantments and burned a few counterspells at that point before the turn where Mystic Reflection was used.It happened very quickly in terms of game speed. The opponent Cast Mystic Reflection in response to me trying to cast Atraxa. I didn't get any copy of any creatures and Atraxa was "killed" and I was given the choice to put her in the graveyard or in the…
1 vote -
The User Interface is degrading with each update!
It feels like every time I launch this game, no matter what platform it is on, The user interface has just gotten a little bit less functional.
First, the tutorial wisp began to show up every single time I returned to the Home screen. This happened in the Epic Launcher, and on Mobile, and on Steam.
Then a short while after that, I found that the menu for selecting my Deck Type in the builder is now hidden behind other parts of the menu and cannot be clicked...
Then a little while later, I found that I now also cannot select any of the Pets I own in the Deck Builder either, so none of my new decks can have a pet selected to them!
Even things like the latest advertisements on the Home screen that feature the spirit goblin pet overlapping the quest information when reading the window.
Piece by piece the user interface is collapsing and the game is losing features and interaction. Please for the love of god! Dedicate some time to sorting out your **** menus so people can play your game without being told "you are well on your way to becoming a great planeswalker" 20 times an hour!! Fix your stupid deck builder screen so people can actually use the things they may well have spent actual money on!! I beg of you! Fix the steadily mounting bugs before I just give up entirely and uninstall the game!
It feels like every time I launch this game, no matter what platform it is on, The user interface has just gotten a little bit less functional.
First, the tutorial wisp began to show up every single time I returned to the Home screen. This happened in the Epic Launcher, and on Mobile, and on Steam.
Then a short while after that, I found that the menu for selecting my Deck Type in the builder is now hidden behind other parts of the menu and cannot be clicked...
Then a little while later, I found that I now also cannot…
3 votes -
Cannot Quit Sealed Event
How to I quit the existing sealed game and use these gems to start a new one? There’s no option to abandon the game. It’s stuck
3 votes -
Bugged Land Colours in Lorwin Jump In event
I just entered a Jump In event for Lorwin and it's hard to get consistent mana on my deck because i have 3 forests but no green cards on the deck.
3 votes -
Collective inferno not working with changeling
Title. On MTG arena, Play changeling such as prideful feastling. Play Collective Inferno naming Giants. In combat the changeling does not assign double damage.
2 votes -
convoking
Went to cast omni changeling, game highlights 5 lands while I have 6 lands and a creature. Then Proceeds to tap the creature to pay for the cost…. While the only other thing I can do with mana is cast a 3 drop from hand. This simply should not happen.
3 votes -
Figure of Fable/Stalactite Dagger Interaction
When I attach Stalactite Dagger to Figure of Fable, it does not recognize that Figure of Fable is now all creature types, therefore it does not activate al abilities of the card. I believe this is a bug with either Figure of Fable or Stalactite Dagger.
1 vote -
In every game when I activate the "blight" ability, the game closes
In every game when I activate the "blight" ability, the game closes
2 votes -
Your go achievement not triggering
I did not get the Your Go achievement even though I won a pioneer match with more than five spells cast
3 votes -
Flitterwing Nuscence ability not working
After dealing combat damage to a player with Flitterwing Nuscence when it's ability is activated the -1/-1 counter was remove but no card was drawn.
1 vote -
Android Application Crashes randomly after claiming items or trying to join drafts/games
I recently updated app to play lorwyn eclipsed on android app. After multiple crashes I was able to clear the cache and the app loaded. I was able to purchase gems and the mastery pass. I bought and started a draft. As soon as I clicked begin the app crashed and was unable to return me to the draft. I checked on PC and it auto selected my craft deck for me, wasting my gems.
App still crashes when trying to open draft deck.
2 votes -
Steam Vents land bug
Hi. Im having an issue with Steam Vents card. I have 3 of that land but i cant use them, the game mark that lands as shadow as shown in the pic. Can someone check/fix the problem?
1 vote -
Stop forcing seeded pack sealed events in Bo1
Seeded sealed packs don't allow players to fully experience the format and can lead to extreme feel bad moments. It is not uncommon to choose a theme in seeded sealed and then have the rest of your pool not cooperate with your choice. When this happens it feels like you're at a significant disadvantage because you're building with only 4 or 5 packs, while your opponents are functionally building with 7 or 8 packs. (Assuming a seeded pack is worth about 2 packs)
Personally, a lot of the enjoyment I get out of sealed is through the puzzle of the deck building process. I don't want to choose ahead of time what deck I'll be building. I understand that some people do want that experience, but those of us who may not have the time to play best of 3 matches should not be forced into it.
If you must have seeded sealed events, please offer a separate unseeded queue also.
Seeded sealed packs don't allow players to fully experience the format and can lead to extreme feel bad moments. It is not uncommon to choose a theme in seeded sealed and then have the rest of your pool not cooperate with your choice. When this happens it feels like you're at a significant disadvantage because you're building with only 4 or 5 packs, while your opponents are functionally building with 7 or 8 packs. (Assuming a seeded pack is worth about 2 packs)
Personally, a lot of the enjoyment I get out of sealed is through the puzzle of the…
2 votes -
Game froze
Game froze during combat; I couldn't play an instant between blockers and damage. Kept clicking around to no avail—even tried just progressing to damage without playing my card, but it remained frozen on the stack. Log attached; bummer to lose a game this way, especially during a run where I'd spent a Sealed token!
3 votes -
stompted by the foot card gives -5/-5 without kicking the card
Just played a game where the opponent used Stomped by the Foot card 2 times in the game one to kill a 2/3 and one to kill a 4/4 and he never payed the kicker cost. so it should not have killed either one of them.
2 votes -
kavaero can target out side a graveyard
I there was not the target card in a graveyard - Ulamog.
not in neither graveyards.
there is one in his hand though. and in the exile.
the log is included for further investigation.1 vote -
Bug/ creaturen tokens die even though non combat dmg is less than thougness
Two games in a row this happened
A 7/7 flying dragen token died to 4 non-combat dmg
The game after a 5/5 flying dragon token died to 3 non-combat dmg
There was no creature with deathtouch involved1 vote -
Replace "Decline" and "Take Action" with appropriate command names.
Get rid of "Take Action" when prompting actions, put specific actions in the big orange letters.
Example: When prompting to return to command zone, it's very easy to accidentally choose "take action" when you use an ability that would return them to play. You wouldn't make that decision in real life, why would you do it here?
If you play a card that says "when creature dies, return it to the battlefield.". Ideally, it shouldn't prompt you to return it to the command zone if you're the one that cast it. It makes zero sense that you would even accidentally do that ever in any way if you purposely cast a spell which has the sole purpose of not putting it in the command zone.
Same with Airbending things. If you pick something that says "Airbend target creature", the opponent wouldn't put it in the command zone likely, it should give two options. One: "Airbend" or "Command Zone" both lit up the same color, not one grey and one orange."
This system is very frustrating for mechanic heavy decks.
Get rid of "Take Action" when prompting actions, put specific actions in the big orange letters.
Example: When prompting to return to command zone, it's very easy to accidentally choose "take action" when you use an ability that would return them to play. You wouldn't make that decision in real life, why would you do it here?
If you play a card that says "when creature dies, return it to the battlefield.". Ideally, it shouldn't prompt you to return it to the command zone if you're the one that cast it. It makes zero sense that you would even accidentally…
2 votes
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