MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9845 results found
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Opening a vault does not work
I've collected enough duplicates to have over 100% vault progress on my pc client, but when I click the icon to open the vault, the game loads, and then resets to the starting screen without opening the vault.
12 votes -
Renewal Egg rewards
I opened my renewal egg and received nothing, then my game crashed :p
21 votes -
Sideboard
- Playing Bo3 standard ranked
- iOS 3.Actual: Unable to sideboard between games. Cards cannot leave sideboard to main. When minusing/pulsing copies of cards in main to sideboard and submit, arena says invalid deck submission.
- Expected: Able to sideboard freely without issues.
- No screenshots.
- No workaround.
214 votes -
Jump in
My jump in midweek magic event gave me 28 lands in a 40 card deck. I picked Roku for my first packet and Powerful for my second. I checked my deck before playing and lo and behold, green lands for some reason
13 votes -
fleem
I still have no Fleem. What is going on?
20 votes -
fleem
Missing fleem cosmetics despite opening 40+ packs
20 votes -
Problem with "death by vanilla" achievement
After multiple attempts with different decks, gaining a win with vanilla creatures only, the event achievement is not granted
21 votes -
Recieve incorrect rewards for Omniscience Final Fantasy Draft
Completed Final Fantasy Quick Draft with Omniscience with 2 wins, 3 losses.
PC platform
Completed Omniscience Final Fantasy Draft and instead of receiving two packs of Final Fantasy, recieved two packs of Foundations27 votes -
Tinybones, Bauble Burglerer bug
In the current midweek magic event, Tinybones, Bauble Burglerer does not work as it is supposed to. Cards in exile with stash counters on them can not have mana spent on them as though it were mana of any color, despite the card reading "During your turn, you may play cards you don't own with stash counters on them from exile, and mana of any type can be spent to cast those spells."
24 votes -
“Astonished Angel” emote is missing since 2025.53.0 update
See title - I, and multiple reports via Reddit, have pointed out that the “astonished angel” emote from the Foundations emote pack has been replaced by a blank square in our emote configuration since the most recent arena update.
See this Reddit thread for more user reports: https://www.reddit.com/r/MagicArena/comments/1ov4a2c/i_suffered_through_an_entire_spider_man_draft_for/
9 votes -
The Chain Veil No Longer Works 9/19/25
I play a deck in timeless where the main strategy is ultimating Ugin, Eye of the Storms on the second turn. Unfortunately, the new update(on both mobile and PC) has stopped the use of the only card that can do this, The Chain Veil. The bug goes as follows: I use my planeswalker once normally, with it's once-per-turn loyalty ability. Then, I use the Chain Veil to supposedly use the ability again. Now, the planeswalker is highlighted blue again, but when I try to click it, the highlight is removed and I can't use it, even though the loyalty counters…
17 votes -
Elvish Refueler Bugged
Elvish Refueler not working as intended not allowed to continually exhaust it once per turn as the card allows. Lost premier game due to this and want a refund on the draft.
53 votes -
fleem
During September, I got the mastery pass, did a pick two OM1 draft, and opened a number of OM1 packs. I checked for the Fleem cosmetics yesterday, but did not get an alert or see them in my profile.
19 votes -
Fleem
Bought 10 packs before the cutoff date, still no Fleem cosmetics received.
19 votes -
Freezes and crashes since last update
Hi,
I've done the 9.53Gb update this morning and since then I'm experimenting different issues on my account (mainly freezes and crashes but also some lags).Roughly : I connect, I try to click on the store or on the daily challenges if I want to modify them and the game becomes unresponsive. To the point I get a Windows popup asking me if I want to wait for Arena to answer or to quit. Waiting is to no avail so far, the game never comes back. I can play games (with 'waiting for server' lags sometimes), I can access…
130 votes -
Jump In: Avatar deck only half loaded
When trying to play Jump In for the new ATLA set, I selected "Zuko" and "Powerful" as packs. As you can see, only a few of the actual cards loaded in to my deck (only the red ones). I think the "Powerful" pack only loaded in lands. No cards at all.
I am asking for a compensation of all the missing cards and a jump-in token. Please fix it as soon as possible.
12 votes -
got preorder items twice
Ok, had a weird glitch.
Preorder the Through the Omenpath bundles previously and acquired the product on release. Open the packs during lunch break. Later in the day, got a email that said I was missing the preorder bundles...though I didn't and now got double the packs essentially. Avoiding opening the 50 card pack bundle atm since I don't know what to do and don't want to compromise my account.13 votes -
《無差別の痛めつけ》の処理に関するバグ
久遠の終端リリースノート《無差別の痛めつけ》の欄に
・ エンチャントしているクリーチャーが、《無差別の痛めつけ》の２つ目の能力の解決前に戦場を離れたなら、それが戦場にあった最後の瞬間のパワーを用いてダメージの点数を決定する。
との記載があるが、MTGアリーナ上では同様の状況でダメージが発生しなくなっている
27 votes -
Chain veil is bugged
The chain veil is bugged. I should be able to activate Planeswalkers abilities multiple times.
13 votes -
Bug in the tutorial mission - confront the assault creates no tokens
During the fourth tutorial mission, the game wants me to use “Confront the assault” card to stop the attack with three tokens. However, after using the card on both IOS and windows - the card simply activates, burns mana, goes to the graveyard but no tokens are created. I am then left stuck in the battlefield as the game does not allow me to click “no defenders” but I also have no tokens to click and select as defenders.
As such, I cant complete the tutorial and thus I cant play the actual game.23 votes
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