MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3935 results found
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Rigged Arena
What’s happening in Arena makes no sense at all. I only play Draft mode, and after several days of winning streaks and solid victories—building practically the same decks—suddenly I’M ONLY DRAWING LANDS. And I’m not talking about a single game; I’m talking about at least 10–15 games. And this has been happening to me for the 3–4 years I’ve been playing Arena. It’s very obvious what you’re doing—it’s not even that the opponent has a good deck; it’s that the draw algorithm automatically screws you over when you’re on a winning streak. Please, don’t ruin such a beautiful and legendary…
8 votes -
Daily quest doesn't light up and my wins doesn't count too
Being playing a couple of games I noticed my wins don't count trying to make it to 15 wins for the daily wins. Got stuck at 14, then the reset came played no counts still for both the wins and daily quest casts.
13 votes -
My pick 2 TMNT draft wins did not register. Already won 2 wins.
I already reach mythic playing pick 2 TMNT drafts. Hoping to improved my mythic rankings. Played today afternoon and won a game. I noticed that my win didn't register. Still at zero and quest also didn't moved. Tried playing again tonight and still won but my win still at zero. I'm 2 - 0 now. I hope this can be fixed. Im trying to improve my mythic ranking.
8 votes -
My victories are not being counted
I won the 3 midweek matches and won a best of 3 ranked. And no victory was counted, and the mission that I would have already finished remains zeroed
12 votes -
pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests
pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests. I played 3 games on android this morning and nothing.
12 votes -
enterprising scallywag
this card doesnt descend when a permanent leaves the battlefield.
2 votes -
Transmogrant's Crown Card Bugged
Transmogrant's Crown card currently is broken. After playing the card, when trying to equip it bugs out and none of the button's work. It doesn't matter if you have enough mana. It's stuck on the screen to pay its mana cost to equip
14 votes -
Game freezes on cast or attack animation
When casting a spell and it goes to the stack, or during attack animations the game freezes and timer starts running out. I am unable to do anything and have to restart and rejoin the match
12 votes -
Matches freezing mid-game
Since the last update on February 24th, I've been having trouble playing. Matches constantly freeze mid-action, making it impossible to continue. I must have tried playing around 10 matches today, and this happened in 4 of them. This occurred in both standard ranked matches and duels with starter decks. I tried disconnecting from the game and rejoining the match twice on one occasion, but I remained frozen (it wasn't an internet outage, as the opponent continued to communicate). It might not be very important, but I'm sending screenshots from 3 different occasions where this happened. And if it is important,…
14 votes -
BUG: Cant change a Brawl deck to a Standard Brawl deck
I've made a duplicate copy of a brawl deck, and want to modify it to a standard brawl format. However, when I go to edit the deck details, the dropdown for deck type shows up under the card statistics, and is therefore unselectable.
On Windows 11
17 votes -
store error
When purchasing gems I am getting a Store Error - Unknown Error and am unable to purchase gems. I have repaired game files and the same issue remains.
15 votes -
Companion in deck editor
On both mobile and pc I am unable to view/ edit the companion of individual decks. When going into the deck editor and attempting to change the companion I am just shown my favorited companion and am unable to customize for each deck.
19 votes -
Got the wrong packs in the mastery pass for lorwyn
Got the wrong packs in the mastery pass for lorwyn at level 4 gave me x3 of Edge of eternities
16 votes -
Mastery pass lorwyn level 4 gave 3 packs of edge of eternity
Got the wrong packs in the mastery pass for lorwyn as described in title
16 votes -
Timeout when trying to login
I haven't been able to login for hours now. I keep getting the same error message
11 votes -
Daily Wins and Missions not registering progress
On iOS, daily win progression and missions/quests are no longer tracking across any game mode. Progression stays on 0 despite meeting wins/criteria.
11 votes -
Reward count not working
The daily win reward and killing opponent creatures reward is not working.
11 votes -
Game not working 28.12.25
Games either do not queue at all, or eventually load and neither player is showed a hand or any sort of timer. Concede button does not work. I have tried the 'Repair game files' option. I have checked the 'Status' page (which claims there are no incidents reported. I have tried using a VPN to use servers in different countries and on different continents. Nothing works. The game is apparently not functioning at all.
14 votes -
Daily/Weekly Quests doesn't appear - Bug
Every day, I try to check my daily mission in the game, but it simply doesn't appear. I can't collect my coins, and it's frustrating. I'll have to stop playing the game.
I've tried everything: reinstalling, logging out, installing on iOS, but it's always the same. Either the mission doesn't appear, or the mission space appears but the mission is never there; it always says it's counting down to a new one, but I never get the reward.
I have a friend in the exact same situation, and you haven't given him any answer.
PS: I've already finished the tutorial…
13 votes -
Transmogrant's Crown
Transmogrant's crown will let you play the card but won't let you equip it to anything. It gets stuck on a screen that says surveil and gives you a few options but you can click on any of them.
15 votes
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