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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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823 results found

  1. unable to get collection

    Unable to login to Arena with different error occurring.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Unable to start game on Android after latest update

    After the update on July 8th, 2025, I am unable to reach the main menu after the load screen.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Color challange bug

    The game just froze after I started playing red color challange and play my first creature. I cannot also concede

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. I am unable to purchase gems. I just get an infinite circling loading server.

    Unable to purchase gems. It just stays stuck on "waiting for the server"

    7 votes

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    0 comments  ·  Store  ·  Admin →
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  5. Unable to activate Floodpits Drowner ability

    I am unable to activate the activated ability of Floodpits Drowner. I have had the problem in every single one of the games I have used this card. This effectively renders the card useless.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Unable to reach edit deck screen

    Unable to go to edit deck screen for a few days now. Once I tap the blue edit button it stays on a waiting for server screen and I have to hard close the app.

    3 votes

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  7. Unable to take game action

    Opponent passed turn, I was unable to take any game actions or cast spells. Turn tracker in bottom right was missing, my timer started ticking down. Restarted the app but by the time I got back in it had skipped my turn, lost game because of it

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Unable to declare attacks

    Unable to select an attacker during attack step. Error occurred during a game of TLA premier draft on PC.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Mana Wheel in Mono Color

    When playing cards like Lotus Cobra or Nissa, Resurgent Animist, if a deck contains only mono-colored pips, can these card types short-circuit the mana wheel and auto select the mono-color for you? Landfall decks currently take a lot of priority to resolve and it wastes a lot of time for both players to resolve the same color always.

    If Full Control is selected, allow it to still be selectable (in the event you have taken a card from an opponent).

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Network error - Unable to Redeem Wildcard

    Unable to redeem rare wildcards only. The other three, common, uncommon and mythic seem to work. Haven't been able to craft a rare wildcard in days. This was after opening about 20 packs from purchasing the two intro bundles, $5 and $15, then spending the gems on the Aetherdrift mastery pass.

    4 votes

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  11. Unable to purchase wildcards

    I'm unable to purchase wildcards. I keep getting a duplicate transaction message trying to purchase 4 rate wildcards.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  12. Unable to use card style-d lands after drafting Chromatic Cube

    After drafting Chromatic Cube, I am unable to add any of the triomes or other lands that have card styles attached to them that I do not own. After trying to add them to the draft deck it only pops up with the offer for me to buy the card style but not add them to the deck.

    32 votes

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  13. Unable to get collection on login

    It's been a couple of days now, almost all people in Italy with TIM as a provider have huge problems logging in, getting the classic "unable to get collection" when trying to log in. We are not talking some secondary ISP here, TIM is the MAIN ISP in Italy, so a huge portion of people has not been able to play since yestarday. Streamers had to susped torunaments or streams, people on Easter holiday that could play MTG for once couldn't.
    I've been putting some significant money in the game lately and I wanted to play a lot during…

    9 votes

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  14. Unable to Scream destroying things?

    I attached Unable to Scream to opponent's Fuel Tank Feaster. Fuel Tank Feaster was destroyed, leaving each card in their respective graveyards.

    How does this happen?

    Unable to Scream entered from exile from Relic Warder. As soon as I selected where to put Unable to Scream, Feaster just popped instead of becoming a 0/2...I flickered the Relic Warder with Soulherder to release the Scream and declined exiling anything with Relic Warder.

    The field had maybe one other thing out there. I swear this has happened before (Unable to Scream just killing cards randomly.) It's almost as if the game…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Unable to Cast Instant Spell

    This is an ongoing issue. I encountered a similar problem a few weeks ago with being unable to respond at instant speed with an enchantment that has flash and grants hexproof until end of turn. Now the game just wouldn't let me cast Horrid Vigor using the two lands I left available specifically for that scenario.

    FIX YOUR GAME

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Game didnt let me cast my counterspell with proper mana up in Standard Metagame Challenge

    I was playing the Metagame challenge match 1 game 3 simic midrange versus orzhov sacrifice. I have a green and a blue mana open for my repulsive mutation and my opponent casts his first spell (voice of victory) which i click to let resolve, then he casts a sothera the supervoid and it just resolves without asking me to respond ( i still have the correct mana up for an x=0 repulsive mutation with creatures on board while he is tapped out). this ends the game on the spot as i have no way to recover from his blowout turn. …

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Unable to retrieve exiled cards with Invasion of Arcavios

    Unable to retrieve exiled cards with Invasion of Arcavios.

    I was unable to grab a spell that was under Leyline of the Void. Outside of the game includes exiled cards.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Unable to target voice of victory

    I was unable to target voice of victory on my turn. I can target any of the opponents other creatures, but not voice of victory.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Premier Draft - Network Error: Unable to join event. Please try again later.

    I got this message attempting to join a premier draft. Now, I'm locked into this message. When I go into premier draft, it shows the "Start Draft" button, and when I click it, I get this message.

    I've tried restarting Arena and my computer. There's no option to resign. I'm locked into being unable to play premier draft.

    11 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders

    Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders.
    I have a deck created with a commander from the latest set (TLA) but it is shown as invalid. Instead the event accepts only decks with FIN commanders.

    8 votes

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    1 comment  ·  Events  ·  Admin →
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