MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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2878 results found
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Missing bonus packs
I had an animation pop up when logging in today to receive 3 SOS packs but they didn't show up. Then I went to the Messages section to see a new message where it said I could claim something, and it loaded another 3 packs and basic lands, but those didn't show up either.
I have 6 packs from the IRL prerelease bonus, but not the other 3+3 packs from the above.
(I don't know which category this most fits, chose UI.)
EDIT: Closed Arena and opened again, and there are 9 packs total now, vs 6 or 12. Idk if the above was supposed to give me 6 packs or just 3 from the separate popups. So one of those was resolved, but the other isn't, unless I'm misunderstanding.
I had an animation pop up when logging in today to receive 3 SOS packs but they didn't show up. Then I went to the Messages section to see a new message where it said I could claim something, and it loaded another 3 packs and basic lands, but those didn't show up either.
I have 6 packs from the IRL prerelease bonus, but not the other 3+3 packs from the above.
(I don't know which category this most fits, chose UI.)
EDIT: Closed Arena and opened again, and there are 9 packs total now, vs 6 or 12. Idk…
1 vote -
Add "alternate style owned" filter in collection
It would be awesome if there could be a "Filter" while searching your collection that's maybe a tick-box like "Alternate Style Owned" -- Some way that if you tick that On, it would filter to show you every card you own an Alternate Style for. The use-case here is that sometimes you forget you have an Alternate Style for a card, or you never saw the screen where it granted you the Style so you had no idea that you had it..etc. And if there was a single-button toggle to see everything you have an Alternate Style for, it would be very easy to set those as defaults en masse!
It would be awesome if there could be a "Filter" while searching your collection that's maybe a tick-box like "Alternate Style Owned" -- Some way that if you tick that On, it would filter to show you every card you own an Alternate Style for. The use-case here is that sometimes you forget you have an Alternate Style for a card, or you never saw the screen where it granted you the Style so you had no idea that you had it..etc. And if there was a single-button toggle to see everything you have an Alternate Style for, it would…
2 votes -
RIGGED GAME
Boycott MTGA! We all know this RNG can't be legal.
This is honest.: https://www.youtube.com/watch?v=swIqdQKPWQ0
2 votes -
Astonishing Ant-Man
Astonishing Ant-Man is getting +2/+2 instead of +1/+1
1 vote -
Marvel Super Heroes/ "Giant Growth" Bugged
I'm playing on the steam version of the game and I have collected 4 "Giant Growth" cards from playing the "Marvel Super Heroes Jump in Event". I have now opened several packs of marvel super heroes (purchased with gold or through the mastery track) and I get "Giant Growth" marked as a first pull or whatever the in game terminology is. I believe this may be happening with other cards from the set obtained through the "jump in event" because I have had cards not appear in the new cards section after opening packs but the giant growth card is the only one I know for sure is bugged.
I'm playing on the steam version of the game and I have collected 4 "Giant Growth" cards from playing the "Marvel Super Heroes Jump in Event". I have now opened several packs of marvel super heroes (purchased with gold or through the mastery track) and I get "Giant Growth" marked as a first pull or whatever the in game terminology is. I believe this may be happening with other cards from the set obtained through the "jump in event" because I have had cards not appear in the new cards section after opening packs but the giant growth card is…
1 vote -
Timer Extension on Complicated Board States in Limited/Draft/Sealed
Extend the timer when board states are complicated, and the user is actively selecting how to use their blockers/interaction.
Considering there were 8 creatures on each side, and the creatures were similar power/toughness, as long as actions are reasonable and not repeated, why am I given a non-extendable timer when I'm trying to figure out how best to use my pieces?
Considering I am a new player, and this was a limited/draft game - Why am I expected to be a professional, and know EXACTLY how to pilot a deck I JUST DRAFTED 2 MATCHES AGO? What sense does that make?
Extend the timer when board states are complicated, and the user is actively selecting how to use their blockers/interaction.
Considering there were 8 creatures on each side, and the creatures were similar power/toughness, as long as actions are reasonable and not repeated, why am I given a non-extendable timer when I'm trying to figure out how best to use my pieces?
Considering I am a new player, and this was a limited/draft game - Why am I expected to be a professional, and know EXACTLY how to pilot a deck I JUST DRAFTED 2 MATCHES AGO? What sense does that…
1 vote -
Game Length to "count" as a game in Timeless
Games in the Timeless format are frequently over in 3-4 turns, sometimes in 2. I have won some games (and lost others) and they are not being counted towards the "number of games played" related achievements. As a result, I will stop playing Timeless until this bug is fixed, because I get no "credit" for paying them. Please fix this.
1 vote -
Orthion Hero of Lavabrink and riot
Orthion, Hero of Lavabrink is unable to use activated abilities after being given Riot (and the resulting haste) from Rhythm of the Wild
1 vote -
Wiccan / Ghost
I was attacking with Ghost in limited draft battle equipped with Hawkeye,s bow. The other player blocked me with Wiccan.
1 vote -
New algorithm
All algorithms need to be redone. Matchmaking algorithm needs to stop setting players up against direct counters to their deck, and the land/card draw algorithm needs to be adjusted. Every single game I play i almost never get more than 2 lands without at least 2 mulligans (i average 40 lands in a 100 card commander deck plus mana rocks) this should NOT happen as often as it does, and after that it is either a direct counter to my deck, I get absolutely nothing but lands all game, or I can’t get a single land to literally save my life after my starting hand. This game has the most god awful algorithms for these things I have ever seen in any game and that’s a serious statement because I play Apex legends, and up until i started playing arena i was dead convinced a game could not botch matchmaking worse than they did. Deck match ups should be based off of nothing at all but the tier your deck is to be considered based off all cards in the deck (NOT JUST COMMANDERS WHEN PLAYING BRAWL) and the land/draw algorithm need to be completely taken out and set as an actual random shuffle as the game is intended to be. I know i am not the only person who fees this way i am big into magic and know a vast amount of people in the community and everybody has the exact same issues with Arena, and honestly its to the point where its about to drive me and many others away. Everybody wants a fair game and the current algorithms in place give people anything but and it’s a serious issue that needs to be addressed immediately. Give is what we pay for.
All algorithms need to be redone. Matchmaking algorithm needs to stop setting players up against direct counters to their deck, and the land/card draw algorithm needs to be adjusted. Every single game I play i almost never get more than 2 lands without at least 2 mulligans (i average 40 lands in a 100 card commander deck plus mana rocks) this should NOT happen as often as it does, and after that it is either a direct counter to my deck, I get absolutely nothing but lands all game, or I can’t get a single land to literally save my…
1 vote -
Arena won't let me pay "We Say Thee Nay!" teamwork cost while it has improvise
Arena won't let me pay "We Say Thee Nay!" teamwork cost with my 3/3 robot token. I think it might have to do with "Ironheart, Clever Champion" giving it Improvise, and the game somehow confusing how the robot artifact can be used to pay for Teamwork.
The flyer that they were casting caused my defeat and the end of the event for me.
1 vote -
odd bug after freeze in pick two draft
after a freeze when i played cards the space in my hand would act like the card was still there and it was highlighting lands like i could play them on enemy's turn making the game unplayable as lands and spells where not where they looked like they where in my hand and was lagging out the game sundered to not waste time of both players and got a trouble updating data message after i conceded . still is annoying to have to use the 1 defeat you get in pick two on a bug
1 vote -
Wrong reward Mastery Pass level 13 Marvel
I just reached level 13 of the marvel mastery pass (paid version). The reward should be an orb and 3 mythic cards. I received the orb and only 1 mythic.
I checked my collection and confirmed this was not just a visual bug.
I restarted the game and confirmed this was not a timing bug.
Your bug website kept crashing when attempting to add my log files, so I zipped them. Please change the extension of the attached file back to .zip to see the enclosed log files.
1 vote -
No Reward cards after Marvel Achievement
After completing a Marvel Achievement, the stated cards have not appeared in my card lists. Cards in screenshot have not appeared.
1 vote -
Starter Deck Duel illegal opponent deck
June 28, 2026. My first Starter Deck Duel opponent played a mirror match deck-We were both using Reckless Raid. (That's unusual but I've seen it before) My second opponent's turn 2 land was Wastewood Verge. (This is Foundations only preconstructed. How did an Aetherdrift card get in there?!?)
1 vote -
1 vote
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2 different bugs in a single match
I played a nine lives familiar, It didn't enter with its counters, it got killed and didn't came back. My opponent had 2 unholly anex/ritual chamber on the battlefield, I used maelstrom pulse and only one of those cards was destroyed. I immediately surrendered, there Is no point in playing if the game Is rigged against you. Please fix this
1 vote -
1 vote
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Wrong permanent displayed on board after playing cloak and dagger
In a recent draft game, I played a cloak and dagger on an empty board, revealing my opponents hand, but not taking anything before they played dark deed. The next turn my opponent played a stolen stark tech onto the board, after which I played a creature. The next turn my opponent passed and I attacked, at which point they played another stolen stark tech and their equipment on the board turned into a creature (baron strucker, HYDRA overlord). I was playing on iOS version 2026.60.10.4808.1289428.
1 vote -
"Rare and mythic card are not added to my collection"
I've played many times "Jump into Marvel Super Heroes" yesterday. At the end of each event, common and uncommon cards picked were added to my collection, but none of rare and mythic. Please fix it and give me back my cards, I've spent too much golds for such a paltry reward. The same is happening for the rewards of "Avengers Assemble" achievements: in that case I'm not sure if I've received uncommon cards too.
1 vote
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