MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2834 results found
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pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests
pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests. I played 3 games on android this morning and nothing.
14 votes -
No rewards for winning, ranking not updating
Not getting rewards for winning, win count not increasing, ranking not changing after wins when I am in mythic.
And now have spark rank.
Nice to know when you are in the top 1500 mythic and you win games you dont actually increase rank due to a bug, then have to struggle for 40 minutes to figure out on which page redirect you need raise a bug, probably only to get a new common card skin for the issue, rather than the 20 play points you would have gotten along with all teh other rewards the 10 wins would have gotten me if I noticed nothing happened after every win.Not getting rewards for winning, win count not increasing, ranking not changing after wins when I am in mythic.
And now have spark rank.
Nice to know when you are in the top 1500 mythic and you win games you dont actually increase rank due to a bug, then have to struggle for 40 minutes to figure out on which page redirect you need raise a bug, probably only to get a new common card skin for the issue, rather than the 20 play points you would have gotten along with all teh other rewards the 10 wins would have…14 votes -
Magic Arena, can't log in
after my last match today i simply wasn't able to connect to the game again, i get "Unable to login authentication failed for ********: Timeout"i tried reinstalling the game and some other trobuble shooting but nothing seems to work
9 votes -
Advanced filters doesm't work
Advanced filters doesn't work when you select OK.
7 votes -
Historic brawl quickplay without alchemy cards
Wizards please, alchemy is trash dog doodoo
11 votes -
Requires update but there isn’t an update
Tried playing it after I’ve already played it this morning the now it says there is an update and won’t let me load the game but the App Store says it’s up to date.
9 votes -
App won’t start?
I’m on iPhone, the app is saying it needs an update but it doesn’t, this problem started on 05/26/26 for me
9 votes -
Free Foundations Phantom Draft rewaed
I finished the Free Foundations Phantom Premier Draft with a 6-3 result and didn't receive any reward.
8 votes -
Fullscreen setting doesn't stick
On Windows 10, playing game through Steam for PC, when I change the graphics setting to fullscreen it stays that way only for the tab you are on. For example, on the main game bar at the top you select the "Packs" tab and enable full screen it will remain that way while on that tab. The moment you switch to another tab such as "Home" or "Store" it will revert to a windowed version of the game when it gathers data from the server. This issue remains persistent for all tabs and when checking the setting it will show it is enabled for fullscreen even though it had already reverted to windowed mode. This wasn't an issue last I played this game.
On Windows 10, playing game through Steam for PC, when I change the graphics setting to fullscreen it stays that way only for the tab you are on. For example, on the main game bar at the top you select the "Packs" tab and enable full screen it will remain that way while on that tab. The moment you switch to another tab such as "Home" or "Store" it will revert to a windowed version of the game when it gathers data from the server. This issue remains persistent for all tabs and when checking the setting it will show…
9 votes -
Transmogrant's Crown Bug
Equip cost cannot be activated - Equip / Cancel Buttons cannot be selected and you time out after trying to equip. PC
10 votes -
Daily wins and ranking not working
The daily wins don't seem to count, they don't progress anything. I've won at least four games now, my rank did not change and I received no credit towards daily or weekly wins.
13 votes -
Daily quest doesn't light up and my wins doesn't count too
Being playing a couple of games I noticed my wins don't count trying to make it to 15 wins for the daily wins. Got stuck at 14, then the reset came played no counts still for both the wins and daily quest casts.
13 votes -
My victories are not being counted
I won the 3 midweek matches and won a best of 3 ranked. And no victory was counted, and the mission that I would have already finished remains zeroed
13 votes -
Sideboarding bug
While playing best of three alchemy games, during sideboarding I’m only able to add cards from my sideboard to my deck but not remove cards. I’m playing on iOS mobile device
9 votes -
Timeless withnout alchemy
Remove alchemy from Timeless make it on par with paper, there is no reason to infest both Historic and Timeless with alchemy cards. Every time i see Hydroponic Architect or Zoneguard iam littlebit closer to uisntalling MTGA and quit MTG forever.
I never talked to somone who enjoys alchemy cards in Timeless, we want Legacy not some hogofogo virtual format that doesnt exist!
11 votes -
Jump Into marvel Super hero's is LAME, "fantastic iron man" doesnt even have a red source despite a searchLand and Plenty of red spells
Jump Into marvel Super hero's is LAME, the "fantastic iron man" deck doesn't even have a red land source despite a search Land and Plenty of red spells, Why would you ever make Jump In in a Limited play reward form especially when whoever is making these LAME decks has horrible taste and understanding. such a lame experience this is the worst deck I've ever felt forced to play. what In this game could be more frustrating than paying for a horribly pre "designed" deck to play with this is horrible experience
2 votes -
Tired of Historic Brawl matchmaking
Dear WOTC,
I'm really tired of the matchmaking in Historic Brawl. Out of the last 30 games I have played using Glarb, Calamity's Augur as my commander, I have been matched about 15 times against Ajani, Nacatl Pariah, 5 against Nashi, Illusion Gadgeteer, 5 against Rusko and 5 against Tamiyo, Inquisitive Student. All of those "commanders" are banned as commander in Duel Commander and or are Alchemy Garbage. If you aren't going to actually maintain a healthy ban list for the format and separate alchemy from it, I'm quitting it completely. Most of the time I end up rolling my eyes and leaving the computer open while the timer runs out after seeing the 5th Ajani in a row.
Cheers.
Dear WOTC,
I'm really tired of the matchmaking in Historic Brawl. Out of the last 30 games I have played using Glarb, Calamity's Augur as my commander, I have been matched about 15 times against Ajani, Nacatl Pariah, 5 against Nashi, Illusion Gadgeteer, 5 against Rusko and 5 against Tamiyo, Inquisitive Student. All of those "commanders" are banned as commander in Duel Commander and or are Alchemy Garbage. If you aren't going to actually maintain a healthy ban list for the format and separate alchemy from it, I'm quitting it completely. Most of the time I end up rolling my…
12 votes -
cannot edit alchemy decks
cannot edit alchemy decks. Gets stuck in the loading screen. Trying repairing game with no improvement. Same issue detected in mobile app
7 votes -
Cant build my deck.
Cant edit or build my deck. Neither can I use my wild card
7 votes -
Unable to login
The game keeps failing to authenticate my account by way of time out.
11 votes
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