MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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540 results found
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Update 7/8/2025 Causing Crashes
The app has been crashing anytime it needs make a server transition, going to a draft of any sort; trying to open the store or even trying to play a game just causes a soft crash with a black screen.
5 votes -
Freeze and crash of the general client user interface on PC following the September 12 update
Following the September 12 update, the download of the update seems to have gone well. However, the game interface freezes as soon as I try to go to the Packs or the Store pages, or when I try to click on the quest renewal. The game freezes and it's no longer possible to access the menus, even if it's just to close the game. The bug concerns a PC platform.
477 votes -
Crash: Toski, Bearer of Secrets
On Android, whenever I play Toski, Bearer of Secrets, that app crashes and throws me from the game.
1 vote -
Version 2025.52.40 is crashing
Updated on two different devices (iPad) and both crash at app startup.
2 votes -
Teferi time Raveler Crash
Any time I cast Teferi Time Raveler in Best of three Timeless The Game closes out. When I try to restart the client it closes out again. The client only seems to be able to open again after the match times out and I lose
2 votes -
Crash in Cube Draft
During a Cube Draft match, the game crashed less than 5 seconds before I was about to win. When I tried to return, I got stuck on an update screen for a long time and couldn’t rejoin the match until it had already been counted as a loss.
Could you please review the match and help restore the win or refund the entry?
The evidences are attached.
1 vote -
App crash when doing anything on pixel 9 since today's update
Since the last update 2025/07/09 I can't play or can't go to the store without the app crashing.
My phone is one of the more extensive (pixel 9) and could handle arena before the update.5 votes -
MTGA crash windows 10
Hi!
For about four weeks now, I've been unable to play MTGA on my Windows PC or Windows laptop. The program crashes after the first or second game (sometimes evem before playing at all), and I have to close MTGA and restart. This problem is causing me a lot of frustration, exhaustion, and stress. I can play on my smartphone, but the game performance is reduced. I'd like to know if the problem is permanent or if an update will fix it. I've followed all the suggested steps to solve the issue, to no avail. Here are de screenshots…1 vote -
Crash while entering any game
Since yesterday (after downloading a large amount of data, not an app update) it has been impossible to play: at the time of entering a game, the app immediately crashes.
It is on mobile phone, android OS.
Please fix it1 vote -
Aetherdrift Quick Draft Crash Whenever Crewing Vehicles
As described, lately (last two days) the game crashes whenever I crew a vehicle. This is obviously a huge detriment in a vehicle based set, and makes my white/blue vehicle deck unplayable. This is on Chromebook steam.
3 votes -
Game crashes when either player casts mox amber
When either player casts mox amber game immediately freezes and crashes and cannot enter arena until match times out. Attempts at re entry cause game to crash again.
3 votes -
client crashed computer
Was playing a sealed event on Windows.
Opponent played a spell, and the resulting effect caused my PC to crash.
I obviously lost the match due to the resulting timeouts.
I expected the client not to crash1 vote -
Lost draft due to arena crash
Experience connection issue
Observe that Arena never recoversPC - Epic Game StoreExperienced a momentary connection blip- Arena never recovered although other systems in use had internet connectionArena prompts user to reconnectIssue log attachedNone
4 votes -
Crash and unable to return
During a Cube Draft match, the game crashed less than 5 seconds before I was about to win. When I tried to return, I got stuck on an update screen for a long time and couldn’t rejoin the match until it had already been counted as a loss.
Could you please review the match and help restore the win or refund the entry?
The evidences are attached.
1 vote -
Matching to a specific opponent will cause a crash, is this some kind of hacking or cheating?
I have encountered three problems recently. There is always has special opponent, and when I connect and enter the game, my game immediately crashes, and I can't even see his ID and avatar. Moreover, even after reconnecting to the game, I still crash upon entering the match. Why is this happening? Is this some kind of cheating?! I hope this issue can be resolved as soon as possible
1 vote -
Arena crash and very slow after June 3rd update
Android 15
Google pixel 9
Arena version 2025.49.0.4068.1149957
Just updated the Arena app ot is beyond laggy. Slow to load new screens and I cannot engage any matches. It freezes once I've found a player. I can see who my opponent is but it never progresses to the actual match. It stays on the versus screen.6 votes -
game UI fails upon crash
ok so game crashed while playing probably due to background app being open at the same time anyways when i log back in the UI got janked couldnt see OP life meter or their character anymore when i tried to use agg negotiations it wouldnt let me click where the op life hitbox would be so i couldnt use it also my info was missing and a few UI elements disappeared. rare but just wanted to let it be known that happens
1 vote -
Game crashes with NullReferenceException in TextMeshPro after November 2025 update
Game crashes with NullReferenceException in TextMeshPro after November 2025 update
Platform: PC (Windows 10/11, MTG Arena client)
Steps to Reproduce:
Launch MTG Arena after the November 2025 update.
Play a match normally.
At match end or when UI elements are destroyed/disabled, the client begins stuttering.
Within seconds, the game freezes and the entire computer becomes unresponsive.
Expected Result: Game should close connections and clean up UI/audio objects without crashing or freezing the system.
Actual Result:
Client stutters, then hard-freezes the PC.
Logs show repeated NullReferenceException errors in TMP_SubMeshUI.UpdateMaterial() and UnityEngine.Material.GetFloatImpl.
AudioManager fails to stop UI timer sounds…
1 vote -
Game Crash - Automatic Loss Issued Upon Restart
I was playing the second game of the first match of my traditional sealed event when the game crashed while I was attacking my opponent in a favorable board state. I restarted the game but I was not allowed to return to the game. Instead of that, I saw neither the win nor the loss in my event score. However, after restarting the game a second time I could not enter the game and a loss had been added to my score.
9 votes -
Stormbrood crashes client
100% of the time when I cast disruptive Stormbrood on arena on mobile it crashed my game. Id reconnect and try to cast it again and it would crash again. Could play other cards through.
2 votes
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