MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9051 results found
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did not receive preorder
i have no mastery pass.
Transaction number1788882201
3 votes -
receiving rewards twice
Greetings. I have pre-ordered the Through the Omenpaths edition and have received my rewards. However after i opened the 50 pack and 5 gold packs I received in game mail that I havent claimed them and now i have another batch with 50 new packs and 5 gold packs. Basically I have received the pre-order twice and that is the bug im reporting. How do we proceed further? Thank you again in advance for the help
3 votes -
Full Control Keeps Activating bug
Been playing since beta.
Recently (and probably after upgrading to win11, otherwise nothing else has changed), the game puts me in full control constantly, on my and my opponent's turn. Every time I disable it, on the next step it's enabled again. Only fully passing turn will not enable it, but that's not really practical, for obvious reasons.
I've monitored my mouse and keyboard using external programs, to see if CTRL (or a macro) is being pressed randomly, and it's not. I've reinstalled, cleaning the registry in the process, still nothing. Repaired game files, still the same.
It's infuriating, actually. Especially since it appeared out of nowhere after playing the game for 5+ years and there is no way to fix it with the ways I described.
it keeps activating without me pressing anything
Been playing since beta.
Recently (and probably after upgrading to win11, otherwise nothing else has changed), the game puts me in full control constantly, on my and my opponent's turn. Every time I disable it, on the next step it's enabled again. Only fully passing turn will not enable it, but that's not really practical, for obvious reasons.
I've monitored my mouse and keyboard using external programs, to see if CTRL (or a macro) is being pressed randomly, and it's not. I've reinstalled, cleaning the registry in the process, still nothing. Repaired game files, still the same.
It's…
3 votes -
unable to login
EOE release day. Got in for a few mintues and now I can't. Options are check status, reconnect, or logout. Logging out then back in did not help nor did restarting.
6 votes -
Gems
Gems not available to purchase at storee.
Go to the store page and click on gems. Nothing available
6 votes -
Premier draft
Purchased a premier draft for Edge of Eternities which has now disappeared. I entered the draft and picked cards up until about 3 cards from the end and then it disconnected, and now there's no draft available. Requesting refund, I spent 10,000 coins to enter.
6 votes -
Unable to Login - Server Error
The app loads through “checking for active matches” but eventually times out and displays “Unable to Login” message. This was repeated on a Samsung Galaxy and Google Pixel Pro Fold. Opening the app on an iPad Pro initially displayed “waiting for server” followed by “Error: error updating data,” but after restarting the app displayed “Network Error” and then “Unable to Login” after attempting to reconnect.
I was able to login very briefly circa 8:45am PST and opened the July Renewal Egg to collect the rewards before being logged off.
Issue began circa 9:00am PST on 29 Jul, 2025.
5 votes -
App crashes when playing cards since update 2 days ago.
After the new EOE update 2 days ago, as soon as I go to play a card the app crashes. I play on my android phone. I went through your basic troubleshooting steps already and nothing changes.
6 votes -
Quina + ooze
Quina combinada con los oozes da tokens de rana inmensos en brawl. Sigue existiendo este bug desde julio.
1 vote -
Wrath of God malfunction
In the arena playing against a black deck with skeletons, I cast Wrath of God to destroy all creatures. The secondary effect says they cannot be regenerated, but the opponent regenerated all skeletons on the next turn.
1 vote -
December 16th's Gold Reward
So, usually a friend of mine plays on my account, so I can log later and play Draft with her. What happened this time was: She looged into my account, mentioned we got free Gold today and, as I tried to log and play with her, she was still in my account, and said Gold Reward was taken out of my account because, when I tried to log into the game, it appeared errors involving connection issues.
1 vote -
Saproling Not being able to choose as a creature type - Bug
Every time I play my shroofus sproutsire brawl deck I have several cards that say choose a creature type and have abilities based on the creature type ,but when I try to choose saproling its not on the list, even when I have created saproling tokens and they are already on the field.
2 votes -
food not giving health
When using Cabbages from the Avatar Commander. When I get damage it is supposed to sacrifice a food token automatically. Well the food gets sacrificed fine but not health is applied.
1 vote -
Error with Interaction between "Hylderblade" and "Mobilize" tokens
When "Hylderblade" is on the field, it should trigger at end step if a "nonland permanent left the battlefield or a spell was warped", but it is not responding to mobilize, which creates and sacrifices creature tokens. It will trigger if I use a different ability to sacrifice those tokens. Is this intended?
1 vote -
Meta Game: Cannot go Back and Edit Deck List
Seems to be more related to the event, then deckbulding it self.
For the new Brawl Meta Game Challenge, I had not finished editing my list, was disconnected, and then when I re-connected I could no longer edit the list. My only option, is to resign. I have been searching for game for over 3 minutes, I hit play just to see what would happen.
1 vote -
last air bender draft loose priority and attack phases
While playing Bo1 LAB draft i was loosing priority to cast spells and attack. This seemed to be related to firebender trigger with two copies of Five Nation Cadet triggering. Lost match and event due to bug issue
1 vote -
Dusk rose reliquary interaction
Opponent casts (Dusk Rose Reliquary) and targets my creature (Water tribe rallier). I cast Rejuvenation magic and target my creature to give it hexproof, Dusk rose still is able to target my creature and exiles it.
1 vote -
Review Consolidation
I was facing an issue with MTGA's tutorial showing up after having completed the spark tutorials a couple years ago, I come here to find if anyone has a fix for it, and there are probably a hundred people facing the same issue, with half voting on one comment, and the other half making their own comment. I am guessing that a lot of people face the issue, and I am surprised there is not only no solution as far as I can see, but that there isn't an faq page or something for these.
2 votes -
what were you thinking
Seriously what the **** were you guys thinking with the shuffler? 10 games now best of 3 and first have to mulligan 2-3 times to get 2 lands then second game first 15 cards are just land, Do you guys hate deck crafters or something? First off you are making the game design for short games which is boring , and then add the messed up shuffler..no wonder players are leaving this game. fix the **** or you will find yourselves looking for a new job and MTG was a great game but what it's degenerated too is pathetic.
2 votes -
Sparky since last but one Update
Since the last but one update Sparky has been appearing on the home screen every time it opens. This has not been the first time you've had problems with the pesky sprite.
Accepted she is useful as the tutorial guide for new players, despite the annoying voice, but once play is well beyond the tutorial stage she is completely superfluous for all intents and purposes. Therefore, could you allow all players a functioning button to disable/enable the little pest as and when they see fit?
2 votes
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