MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
16622 results found
-
Green Color Challenge last
Green Color Challenge last challenge won't complete. I've beaten it twice now, but it won't check off the last box.
15 votes -
ゲームの途中に勝手に敗北処理された
MTGアリーナ十種競技決勝にて
ゲーム中にオニキス教授の＋能力を起動後、一瞬３枚のカードが見えた後、敗北の文字が表示され、敗北扱いにされました。（そのマッチ以前に１－２だった為、この大会３敗扱いで終了）
まだゲームの中盤で、ライブラリ切れによるものではありません。（２０枚程度残っていたはずです。）
また自身のライフも十分あり、オニキス教授の「１点ライフを失う」効果で敗北したものでもありません。
時間についてもすぐに操作したので、時間切れが原因ではないです。
盤面の状況が相当有利だった為、相手が投了ボタンを押しそうなタイミングではあったが、相手が実際に投了したかどうかは不明。まだ２敗ラインであり、勝てばマッチ勝利の状況で相当有利な盤面から理不尽な敗北処理は残念です。
十種競技は予選から決勝進出に向けて頑張ってきました。やっとプレイできて、実力で負けて敗退なら納得できますが、急に敗北処理されるのは残念でなりません。
このイベント自体に参加費を払っている訳ではありませんが、予選からの参加ゴールド、ジェムも考えて、補償頂けますようお願い申し上げます。
なお先の３敗表示後に、
「設定」＞「バグを報告」＞「ログを記録」
にて作ったファイルを添付します。
なおバージョンは「2021.12.10.3971.904583」です。よろしくお願いいたします。
8 votes -
Didn't get daily quest XP?
Completed a 750xp daily quest, and now I'm still only 725xp toward the next mastery level. Did I not get the XP because I finished the quest in a Mirror, Mirror game?
28 votes -
ladder play no longer affects my rank
Ladder play no longer affects my rank. I am stuck at Bronze Tier 1. It has been this way for a couple of weeks now.
5 votes -
Thousand faced shadow ninjitsu bug
Ninjitsu ability places "thousand faced shadow" on the battlefield tapped and attacking from hand. His ability does not trigger on arena however and is causing the card to be ineffective since it isn't programmed correctly. Please correct this issue.
5 votes -
Game loss without playing
Hi,
I made a premier draft deck. Went to play my first game - I saw my opening hand but was not able to keep or mulligan then it suddenly went black, and after some time the program went back to the draft screen with the option to play a game, but did not register a loss at that stage. Then later I came back to the screen and it registered me a loss for the draft - but I did not play the game, and I was not able to play it. This is unfair that I am not able to properly play my draft.Hi,
I made a premier draft deck. Went to play my first game - I saw my opening hand but was not able to keep or mulligan then it suddenly went black, and after some time the program went back to the draft screen with the option to play a game, but did not register a loss at that stage. Then later I came back to the screen and it registered me a loss for the draft - but I did not play the game, and I was not able to play it. This is unfair that I am not…55 votes -
Defeat due to timeout but opponents stack ran out all timers
- Generate a large number of tokens (like 300+) resulting in life gain and scrying for the oponent . During the time frame in which the opponent is choosing to scry top/bottom for the 300+ token generation gaining life all timers on both sides will time out even though there is nothing presented to the player waiting for the stack resolution.
- Upon turn change the player taking the next turn will loose with defeat due to timer exhaustion even though they were never presented with any way to stop timers on their side from being used.
- Generate a large number of tokens (like 300+) resulting in life gain and scrying for the oponent . During the time frame in which the opponent is choosing to scry top/bottom for the 300+ token generation gaining life all timers on both sides will time out even though there is nothing presented to the player waiting for the stack resolution.
- Upon turn change the player taking the next turn will loose with defeat due to timer exhaustion even though they were never presented with any way to stop timers on their side from being…
7 votes -
Poor game balance and matchmaking
Since your matchmaking and game balance are so bad, you need to start giving experience to those who lose as well as those who win. How can anyone expect to move forward in this game when you have terrible match ups. Dont just worship the best players and those that spend tons of cash. Take care of all your players.
6 votes -
Sparky escape
Sparky takes extra time to play spells that have targets (ex. Murder, or more applicably, Raise Dead), so it would be easy to assume that multiple targets is even harder.
Sparky obtains a copy of Kroxa, titan of death's hunger via Gutmorn, pactbound servant, with myself having discard kroxa, thinking that only the opponent discarded a card.
I play Elderfang disciple, making sparky discard its kroxa. I get another copy, and sparky's goes to graveyard, still showing as playable with escape, cost of (4) and the required exileing of five cards in graveyard. Sparky has 1 kroxa, along with 8 other cards in graveyard.
I believe sparky plays a swamp, then Hmmms for all of eternity.Sparky takes extra time to play spells that have targets (ex. Murder, or more applicably, Raise Dead), so it would be easy to assume that multiple targets is even harder.
Sparky obtains a copy of Kroxa, titan of death's hunger via Gutmorn, pactbound servant, with myself having discard kroxa, thinking that only the opponent discarded a card.
I play Elderfang disciple, making sparky discard its kroxa. I get another copy, and sparky's goes to graveyard, still showing as playable with escape, cost of (4) and the required exileing of five cards in graveyard. Sparky has 1 kroxa, along with 8…7 votes -
Game sucks
The ******* game is ****. Tired of playing against nothing but goblins, elves and life gain.
8 votes -
Alchemy
If Alchemy goes live as planned on December 9th, expect a chargeback for every cent I've ever spent on your game. My bank just told me I could do this. It has to do with the advertised product not being delivered.
Historic is not HEARTHSTONE.
Keep your ill-advised rebalancing out of MTGA's only eternal format.
And unambiguously, D U C K Y O U for your repeated and cynical cash grabs.
Maybe I'll quit D&D too since WotC doesn't care about its customers. I'll make a book burning video!
You better put a cork in this plan before you get embarrassed. People who want Hearthstone are playing Hearthstone. People who want Magic are in Arena. Accept this reality and move back to developing your existing game. Everything is shot from your client to these new cards. You'd think you could waste a whole hour on a programmer to write in a toggle for default basic lands instead of coming up with garbage formats that **** everyone off.
I have been playing Magic for 27 years and I do not know a single player who is excited for this change.
Maybe use your money to develop your games instead of snorting fat rails of PCP and dreaming about how you can best rake your customers.
If Alchemy goes live as planned on December 9th, expect a chargeback for every cent I've ever spent on your game. My bank just told me I could do this. It has to do with the advertised product not being delivered.
Historic is not HEARTHSTONE.
Keep your ill-advised rebalancing out of MTGA's only eternal format.
And unambiguously, D U C K Y O U for your repeated and cynical cash grabs.
Maybe I'll quit D&D too since WotC doesn't care about its customers. I'll make a book burning video!
You better put a cork in this plan before you get…
10 votes -
Alchemy
If Alchemy goes live as planned on December 9th, expect a chargeback for every cent I've ever spent on your game. My bank just told me I could do this. It has to do with the advertised product not being delivered.
Historic is not HEARTHSTONE.
Keep your ill-advised rebalancing out of MTGA's only eternal format.
And unambiguously, D U C K Y O U for your repeated and cynical cash grabs.
Maybe I'll quit D&D too since WotC doesn't care about its customers. I'll make a book burning video!
You better put a cork in this plan before you get embarrassed. People who want Hearthstone are playing Hearthstone. People who want Magic are in Arena. Accept this reality and move back to developing your existing game. Everything is shot from your client to these new cards. You'd think you could waste a whole hour on a programmer to write in a toggle for default basic lands instead of coming up with garbage formats that **** everyone off.
I have been playing Magic for 27 years and I do not know a single player who is excited for this change.
Maybe use your money to develop your games instead of snorting fat rails of PCP and dreaming about how you can best rake your customers.
If Alchemy goes live as planned on December 9th, expect a chargeback for every cent I've ever spent on your game. My bank just told me I could do this. It has to do with the advertised product not being delivered.
Historic is not HEARTHSTONE.
Keep your ill-advised rebalancing out of MTGA's only eternal format.
And unambiguously, D U C K Y O U for your repeated and cynical cash grabs.
Maybe I'll quit D&D too since WotC doesn't care about its customers. I'll make a book burning video!
You better put a cork in this plan before you get…
10 votes -
Continued crashes on iPad '
This game has crashed multiple times during gameplay, both during events and regular play. Normally I’m able to get right back into the game, and not have been roped out. The past few days it has kicked me out and not let me in until I reboot my iPad, or it has black screened me. This is extremely frustrating. Again this occurs on the iPad, during both events and regular play.
20 votes -
Cheating and hacking
Cheating is getting gout of hand you should put a place to were we can report cheating I have watch several different people pause the game menu in the next thing I know they have more cards than they had to begin with and magically all the cars they need to beat me when they barely have any cartridge to begin with you guys really need to check this out because it's really going to start f****** up people on anything
19 votes -
Broken Cruel Witness Surveil Leading to Frozen Game (Illegal Blocks)
Steps to Reproduce:
- My opponent attacked me with a Voldaren Epicure among others.
- I blocked the Epicure with my Kessig Wolfrider.
- The opponent cast Sure Strike on their Epicure.
- I cast Rending Flame on their Epicure in Response, which triggers my Cruel Witness.
- The surveil interface from the Cruel Witness trigger shows a face-down card and cannot be interacted with (see Screenshot 1).
- After clicking "Done", the game states "Illegal blocks. Try again" and does not advance, nor allow any interaction. Restarting Arena resumed the game.
Platform: Windows PC
5 votes -
Massively parallel triggered abilities and draw game warning
To reproduce: have 3x Ajani's Pridemate, 3x Soul Warden, and trigger Iridescent Hornbeetle to create 100 tokens.
I'm using the PC version on Linux through Lutris
After a few minutes, the game warns me to "Take another action or the game will end in a draw." Since the "actions" I'm taking are all triggered abilites, there is nothing I can do, resulting in a pointless call to "resolve" every time. WIth 200 abilities on the stack, this is a waste of time and turns what might be a long wait into a timeout for both players.
After both players' extensions were gone, the abilities processed normally, skipped my opponent, then came back to me. I played my turn as usual, then on the next, when Iridescent Hornbeetle triggered again, the game froze for a few seconds and then ended in a draw.I expect that the game would not prompt me to take a different action when I'm not taking any actions.
Also, the game should process these stacks of triggered abilities faster. Maybe just don't play the animations if there's more than 10 abilities on the stack? That would speed things up a lot.
Workaround: don't use this strategy, which is a stupid and lazy solution.
To reproduce: have 3x Ajani's Pridemate, 3x Soul Warden, and trigger Iridescent Hornbeetle to create 100 tokens.
I'm using the PC version on Linux through Lutris
After a few minutes, the game warns me to "Take another action or the game will end in a draw." Since the "actions" I'm taking are all triggered abilites, there is nothing I can do, resulting in a pointless call to "resolve" every time. WIth 200 abilities on the stack, this is a waste of time and turns what might be a long wait into a timeout for both players.…
12 votes -
Oppenent Conceded, I lost point
Opponent won game 1, conceded during sideboarding, screen said "Victory" and I lost a point.
6 votes -
Card Style Applies in Deck Editor, Not in Game
I bought the card style recently for Narfi, Betrayer King. The alternate card style appears in my deck editor but not when actually playing the game on the battlefield.
11 votes -
timeout
Your opponent's stacking ability is over 100, and your opponent clicks on a creature each time to put a + 1 / + 1 counter on it. The other party's time should have been consumed, but my time was consumed and I lost the timeout.
11 votes -
Timer way too long, people exploiting timer and wasting time
Make time 30 seconds long so people don't exploit timer and waste time
19 votes
- Don't see your idea?