MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1350 results found
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During the Jump-In event, packs that I have not selected are not appearing.
ECL発売時のジャンプインイベントにおいて、私が選んだことがないパックは出現しません。そして、何度も選択したことがある限られた種類のパックのみ出現します。
私は、以前、同様の報告をして、そのとき、お詫びのゴールドをいただきました。
ECL hatsubai-ji no janpuin'ibento ni oite, watashi ga eranda koto ga nai pakku wa shutsugen shimasen. Soshite, nando mo sentaku shita koto ga aru kagira reta shurui no pakku nomi shutsugen shimasu. Watashi wa, izen, dōyō no hōkoku o shite, sono toki, owabi no gōrudo o itadakimashita. Watashi wa kore ijō gōrudo o hitsuyō to shimasen'node, jōki no fuguai ga kaizen sa reru koto o negaimasu.
157
During the Jump-In event at the time of the ECL release, packs that I have never selected do not appear. Only a limited number of packs that I have selected multiple…1 vote -
Avatar Premiere Draft missing
Premiere Avatar draft (and someone else said Final Fantasy) are missing suddenly.
7 votes -
Currency Converter Bug
During a Cube Draft game, any time I used my Currency Converter to return an exiled land to my graveyard it produced a Map token instead of a treasure token as is written on the card.
1 vote -
MWM ECL Jump-in deck contains basic lands of unrelated colors
During the MWM ECL Jump-In event, I chose "Burdened" and "Giant." The deck contained no blue cards, but five of the land cards in the deck were islands.
Is this a bug or by design?11 votes -
Unable to select blockers when rejoining match after connection loss
Experienced momentary network loss during opponent's attack phase. Game client would not reconnect despite network connection being reestablished. Exited game client and restarted. Game client returned to active match, but I was unable to declare any of my creatures as blockers. Clicking on them during 'declare blockers' phase had no effect. Only available action was to pass without blockers.
5 votes -
premier draft
Was able to start a premier draft but game is stuck on opening hands, timeout is stuck flashing about to run out constantly, don't want to lose because of a bug so I've just been sitting here for like 30 mins and just as I've typed that the event has closed, I cannot see it and my token is gone.
4 votes -
Screen Locks, cant even concede the game.
Since the most recent update, I've had this happen 4 or 5 times, 3 times today alone (2/25/26). It has happened when casting a spell, when a different trigger activated, and when most recently when my opponent attacked me. It's bad enough I have to deal with what certainly seems like the worst RnG possible when it comes to drawing or not drawing lands during a match. With that and now the constant technical issues since the Lorwyn Eclipsed set release, my win rate has plummeted.
19 votes -
Android Mobile Client Freezing
Since the TMNT update on my Android mobile client, the game has become very unstable. It freezes mid game, typically every 2-4 games, leading to me being unable to take any game actions, and eventually timing out. The only fix is a full client restart. If I manage to get back in to the game in time to keep playing, the loading screen text will be nonsensical, and the background board in game will be a messed up checkered pattern. In this current state, the game on mobile is essentially unplayable. I have attached some screenshots showing the various stages…
7 votes -
Back button in Deck Info screen (premier draft) is non-functional
When in the Deck Info screen within premier draft deck building , there’s a glitch where the back button does not go back to the Deck Builder screen. I’m on iPhone iOS 18.6.2. This happens consistently to me since the Avatar release. The only way to get out of the Deck Info screens is to exit the draft and restart the “Build Deck”.
12 votes -
Draft - Bug de Vitórias
Ganhei a partida no draft as 20:15 (Horário de Brasília), porém não contabilizou a vitória, isso faz uma enorme diferença para um evento como esse, espero que conserte esse "bug" e devolva as gemas que gastei para entrar nesse evento (Buggado)…
E só pra constar, tiraram o draft do ar no momento…1 vote -
Unable to loggin
During the 3rd pack of the draft, the server crashed and wouldn't let me log back in, always showing a loading error message followed by a black screen.
I conclude that the draft has already finished and I haven't been able to pick a single card from pack 3, and I still can't log back in.It's worth noting that I have a stable internet connection with no signs of interruption, and other errors of this type have occurred throughout the week, affecting other drafts I did previously. Will there be any kind of compensation for this type of error?
7 votes -
Draft bug
Buonasera,
ho avviato un draft ma durante il draft è uscito il messaggio della perdita della connessione (nonostante la mia connessione fosse attiva e funzionante.
è avvenuto intorno alle 21.50 cet. Posso ricevere indietro il draft token usato?
Grazie!
1 vote -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
4 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
4 votes -
queue avatar draft
I played one game on avatar premier draft and now i am stuck on 'currently waiting'. I waited 15 minutes for one attempt. Restarted the arena app, and hit 15 min again. I tried playing a different format and i did get in a game of standard so I know it isnt a connection problem. Went back into draft and have waited another 5 minutes for pairing again.
can I get my gems back? this is wait time is absurd.
6 votes -
Draft event changed mid event
I purchased access to a Final Fantasy quick draft using gems, only for each game to get stuck in the mulligan step, if I even got matched and the game made it that far (sometimes I would not even see the first draw). Timers would run out the first time and the game would get stuck there until I quit the app after 10+ mins of waiting for something to happen. The event was supposed to last for another 43 hours when I signed up. Now I entered the app again to see if anything had changed, when I tried…
7 votes -
Bug
Durante o jogo, se vem uma janela de habilidade o jogo trava e o tempo continua correndo. Estou perdendo partidas por causa disso. Começou esse bug depois da nova atualização do dia 24/02/26. Eu jogo pelo celular
9 votes -
Frozen in combat step
Game keeps freezing during combat step. Can still interact with familiars but can't take further actions. Please help. I'm on the mobile client.
5 votes -
Quick Draft Builder Deck Panael Name Deck BUG
(NOT FIXED - Still bugged makes quick draft unplayable!!!) When playing a draft in Quick Draft, on IOS, when you are in the deck builder and when you click on the deck details page to see the deck stats, if you don't precisely click the arrow to exit out of the builder details, the deck panel prompts the user to Name the Deck, and the user is unable to exit out without restarting the entire application. I have even tried naming the deck but in remains stuck in the deck details panel . Very frustrating and makes me not want…
2 votes -
bug
During a draft I go to pick a card as time runs out. I have it selected but if time runs out while I am dragging it then there are two of the card in my deck and the client crashes. Then I have to wait for the server and I miss several picks.
1 vote
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