MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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266 results found
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Sparky's Challenge No Reward After 3rd Win
Noticed "Sparky's Challenge" in the events tab, and had time to kill so decided to play it. Got 2 victories rather easily, and collected a card reward after each. However, after my 3rd victory I was taken directly back to the home screen with no "random cosmetic" reward, and "Sparky's Challenge" completely gone.
I manually checked my cosmetic inventories one by one, and nothing new is present. Tried closing the game and reopening it and repairing the files, still have the same issue.
Feel I was robbed/cheated a bit. Not cool.5 votes -
DOWN
CANT CONNECT AND MY INTERNET IS OK! CHECK ARENA BUGGED!!
1 vote -
Product Suggestion
My decks with hare apperant, persistent partitioners, and rat colony are invalid because they have to many copies of one card where the cards say they can have any number of cards in a deck.
I took out a card checked if it was valid and put it back in and took out a different card and did this for every card in the deck and the only thing that “fixed” it was taking out all but one of my hare apparents even tho they say I can have any number of them in the deck.
2 votes -
Pelt Collector Bug
I had a Pelt Collector in play with its base value of 1/1. I then played another creature whose power was greater, adding a +1/+1 counter onto Pelt Collector. My opponent then played a Grasp of Darkness on the creature that just entered, destroying it. The +1/+1 counter was removed from Pelt Collector, which shouldn't happen.
My following turn, I played another creature whose power was greater and it added TWO +1/+1 counters onto Pelt Collector.
Seems like some kind of check for the newly-entered creature's power was happening again after it had already resolved.
2 votes -
Bear
I cast spell Reprobation on ‘ Kudo, King Among Bears’ in a brawl 100 match … the effect should have nullified the cards abilities however, as seen in the screen shot, it absolutely did not for all of his units.
Each one of his “Other creatures… [remained being] base power and toughness 2/2 and… Bears in addition to their other types.”
I still won the match but, it was extra difficult to face this glitch knowing it should have been nullified. Your welcome to check my game logs as of the day and time this post was made
2 votes -
Please start doing math instead of animating when the same thing enters the stack too many times!
So I play white/green, which means I often chain effects that create many creatures, then trigger lifegain on each creature, then trigger additional effects on lifegain.
All of it animates individually. Which takes time out of my turn. Which, if I've made a big enough move, makes the game make me skip my next several turns, then declare I lost.
I keep losing the game because I am playing my deck too well!!!
I understand why the logic needs to check for additional effects and triggers on my and the opponent's side at each point in the stack. But…
3 votes -
Arena is not working
I have arena installed on my tablet and for the past 2 days (10/22 & 10/23) I cannot get it to work. I lost track of the number of times I've uninstalled and reinstalled the app. First it will give me some error ("Error Updating Data: Please check your connection and try again.") trying to the load the loading screen and I have keep tapping "retry". And many attempts it finally asks me to download the updates (almost 3 GB). Once it's done downloading I have to sign in, but I get an error ("A unexpected problem occurred (Error code:…
2 votes -
Mid week magic deck building issue
I really like playing the mid-week magic events, and signed up and started this weeks Jump In on the start day yesterday. I picked Roku and Powerful like you normally would. Then, upon playing and drawing too many lands, I checked the decklist and 29 on the 40 cards in my deck are lands. This makes the deck unbearably unplayable, and I’m confident the powerful half of the deck is what bugged bugged as I have no green cards other than lands. I play primarily on my iPhone and signed up for this event before whatever update you pushed on…
2 votes -
KAALIA AVATAR!
please, i have checked every day for i think 2 years for this avatar.
1 vote -
Cavern of Souls
Cavern says that Shapeshifters can't be countered check the log I don't get it.
1 vote -
Seeking an Urza land with Urza's Construction Drone caused a visible card to no longer be visible
Hi Wizards,
I was playing in Brawl yesterday with my Borborygmos and Fblthp deck. On a previous turn had chosen to put Borborygmos and Fblthp into my library. On the next turn, I decided to attack with the Urza's Construction Drone I had on the board. I made sure to check that Borborygmos and Fblthp was still two cards down in my library. Attacking triggered the Drone to seek an Urza land in the library, but Borborygmos and Fblthp was no longer visually shown in my library.
I don't believe the library was shuffled because I drew Borborygmos and Fblthp…
2 votes -
frozen draft "waiting for server" etc....
During a draft match, the game froze, showed a loading error, “waiting for server,” and other similar issues. I couldn’t reload the app, even after trying on another device. As a result, nearly half of the draftable cards were picked automatically because I wasn’t present. I’m requesting a refund of the 10,000 coins, and some additional compensation as well, since this has been a major inconvenience.
I’m a regular player. I checked my connection during the issue and there was nothing wrong with it, so it was clearly a problem on the game’s end. I trust we’ll be able to…
2 votes -
Found a card in a pack that is not yet in the game
Today i found in a final fantasy pack the clive rosfield full art card.
But when i checked my collection it wasn't there . I searched online and i found out the card is not yet in the game.
would you mind check the logs of my account to make it sure. The account name is grimm and its gode is #535041 vote -
Cant login to game
After putting in my account name and password it attempts to load the game and then freezes saying "An error occurred. Please restart or exit the application." The only two options are "Check status" and "Reconnect". When I reconnect it eventually does th same thing. Check status just bring me to the status page.
It still doesn't work after uninstalling and reinstalling multiple times.1 vote -
Persistent Petitioners on Pauper
The card Persistent Petitioners is common, but it cannot be used in Pauper Historic… please check this information
3 votes -
ICR reward didn't click
I didn't click on the ICRs after reciving them. Do they acquired normally? And where to check them on my collection?
1 vote -
Option to get priority at normal stops even if I don't have a game action when I have mana
Currently, the game checks whether or not you have an instant or an activated ability and skips your priority at the normal stop points (opponent playing a spell, new main phase, etc.).
This means that the opponent can easily tell whether or not you have an instant in hand and can even tell what instant it is based on how much mana you have and when the stops occur.
Full control is not a solution because adds a massive number of priority steps that don't normally occur even if you have instant speed abilities.
My proposed solution is an option…
2 votes -
Reward not added to library
As a reward for the weekly event i received the End Stone. When i checked my library the End Stone was not there.
1 vote -
auto-scrolling after update
3/4/25 Just updated and it is auto scrolling through all the sections that you can scroll through. For example, when I go to the deck list it just begins scrolling up. When I go to the achievements section it continually scrolls up, so I am unable to click on the achievements. When I go to the store it continually scrolls to the right until it gets to the end and then ruberbands at the end. I checked to make sure this wasn't my mouse or computer. It is only happening inside MTGA. It did this once before with a previous…
2 votes -
Cheating player olav365
Olav365 is a cheating player.
He stop the match sometimes.
He spelled a creature on my turn with no mana.
Please check log.1 vote
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