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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
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Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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607 results found

  1. Matchmaking broken

    Matchmaking does not work. I have tried Historic Brawl, Jumpstart, and Standard Ranked queues. I sit in the queues for minutes and can't get a match. Either nobody is playing or matchmaker is broken, both of which should be Code Red for y'all.

    62 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  2. Game rushed through my second main phase - ignoring the availability of my solved case ability after combat

    Game skipped my second main phase after attacks.

    My life gain from attacks solved my "Case of the Uneaten feast", but the game immediately skipped to my opponent's draw/upkeep without allowing me to solve the case and cast from my graveyard (untapped lands were available).

    Oddly, a permanent of his triggered something at his upkeep and i was able to activate the Solved case as a response to it during their turn's upkeep - but i was not able to cast any cards despite their ghostly presence in my empty hand.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Sideboard not working

    Trying to rank up on latter in pioneer going good and then all of a sudden my sideboard is only showing 7 cards instead of 15 really annoying

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Vengeful Bloodwitch not triggering

    A couple of times now when Valgavoth is on the field and you have Vengeful Bloodwitch and Amalia and the Amalia board wipe effect happens the Vengeful Bloodwitch life drain and gain ability doesn’t trigger even though Valgavoth gets removed from the play by Amalia.

    Specific example:
    Opponent has 6 life with Valgavoth and Atraxa in play
    I play Raise the Past triggering life gain of the creatures returned building Amalia to 20/20 triggering board wipe getting rid off 12 creatures my side including vengeful Bloodwitch which normally triggers its ability but doesn’t when Valgavoth is on field and removed…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Sideboard

    When playing standard ranked best-of-three, I am unable to sideboard after game 2. I select the cards from my sideboard but they do not move to my main deck. I am playing 60 cards main, 15 side. I can sideboard after game 1 with no issues. If I select a card to remove from my deck after game 2, it does move it to my sideboard, but I still cannot add cards to my maindeck.

    84 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Sideboard Issue in BO3

    Playing BO3 Standard Ranked matches, the sideboard doesn't work correctly and doesn't let me add cards to the deck,

    31 votes

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  7. My play button is broken

    When I click play on pc or iOS it shows standard rank, historic brawl, and bot match. when I click on historic brawl it won’t let me play it

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Ranked Matchmaking

    Hey,

    here comes another complain about your completely rigged matchmaking (I know you get those a lot and that's why you should probably implement changes, right? RIGHT?).

    So first let's talk about ranked: Why is it, that every time I build a new deck, I suddenly get match-ups that are clearly responses to that new decks game plan or mechanics?

    Matchmaking, in ranked play specifically, should just be getting a random opponent from within the same tier, without any additional filtering or manipulation. That' what would be fair. Everything else is not.

    When we are not talking about …

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Random Shuffler

    I was playing Arena today, I play and enjoy the game A LOT. I mean no disrespect by this post I just would like an explanation.

    So I usually just play historic casual matches. But lately (past week or two) Ive been getting into games where the opponent concedes immediately, or they are AFK and the timer forces them to concede. Like 9/10 they would concede before the first card is even played.

    So I decided to try ranked, to see if there was less of that going on.

    (I play life gain mainly. Its a 60 card custom…

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Petition for Timeless Events in MTG Arena

    Petition for Timeless Events in MTG Arena

    Dear MTG Arena Team,

    As a passionate player of Timeless, I would like to respectfully request the addition of dedicated Timeless or Timeless Classic events to MTG Arena. Timeless is my favorite format in Arena because of its depth, variety, and the ability to explore strategies across Magic’s history.

    Currently, the only way to engage with Timeless competitively is through the ranked ladder. While this is enjoyable, it feels incomplete without events that allow players to earn rewards, test themselves in structured runs, and experience the format in a tournament-like environment, much…

    165 votes

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    29 comments  ·  Events  ·  Admin →
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  11. My season rewards were not received

    My season rewards were not received, I am still in Mythic, which took me much suffering, now earlier this evening july 29th I opened the egg in my arena in pc, then the game crashed, not only I was not able to see beyond the first page, I never knew what actually was given, then My rank is still mythic and I only got the 3 auto packs, no 5 packs from mythic rewards given.. please help me.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Opponent segregation makes this a very unenjoyable game. Program chooses opponents based on decks used. Needs to be random.

    The deck I use determines the deck I will face. This is unrealistic. Opponent selection should be either entirely random or by deck ranking based on performance. As things are, a deck becomes boring because it faces ONLY the same type of deck over and over again. A few decks fall into the program's algorithm for multiple deck types and that is more enjoyable, but it only makes the opponent selection algorithm obvious. MGTA needs to be more like MTG real-time in opponent selection - random or by deck ranking.

    30 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  13. Events and ranked games disappeared

    While participating in a sealed of EoE for which I uused my sealed token, I had trouble launching the game. Now, I don't have any new or limited events and I can't play ranked games.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Disable meta-decks from Standart ranking

    Perhaps Wizards of Coast would consider in Free-to-Play - players could have competive Ranked play, by disabling use of meta-decks (relaying on Planewalkers/Artifact-cycling/Firebending/new bending builds/Life gain-loss etc) completely moving them in to separate section in whole as Meta-play or Pro-play tier or something like this.

    It leaves, those tho would enjoy free-to-play in position to play versus overwhelming decks, which they have no chance to compete with.

    Along with Planewalker's should have "Indestructibe" flag removed - some of them appear to be close to impossible to get off of table. Not be only "exiled" and deathtouch should work…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Chromatic Draft Enduring innocence

    Was at 5 Life, let 5 dmg through with enduring innocence blocking, lost game to dmg, life link did not gain life.

    1 vote

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  16. Shuffle

    I don’t know what needs to change on y’all’s end, but losing games due to land multiple times in a payed tournament is crazy. In tabletop you can always 6way or 8way shuffle, almost always separating the deck properly. You guys just stack the deck, and land *****. I have also noticed that when playing regular non payed or ranked matches the deck is usually good. It’s only when it’s ranked or payed does the deck not shuffle properly.

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Arena need separate constructed Ranked progress

    Why in Arena peoples dont have separated ranked progress? Why you dont use STANDART RANKED and NOT STANDART RANKED individual ratings, for example?
    I dont want lose rating when switch to another format where i dont have cards, etc. I dont want BO1 and BO3 games grow and decrease one rating for all. Its just wrong.
    So , you may separate ranked games for standart ranked and unstandart ranked, or just bo1 ranked and bo3 ranked. Just do something like that. Why not?
    You say "what about prizes for rating? we dont…

    2 votes

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  18. Bug Report – “Sigarda’s Summons” not consistently applying to Earthbent non-creatures

    Hi,
    I’d like to report a bug involving Sigarda’s Summons.

    It seems that the card does not consistently work with non-creature permanents that have been turned into creatures via Earthbend. The behavior is very inconsistent:

    Sometimes the Earthbent non-creatures become 4/4 Angels with flying, as they should.

    Sometimes they only gain flying, but do not become 4/4.

    And sometimes they gain no benefits at all from Sigarda’s Summons.

    I’ve tested this across multiple matches and the results appear random. It looks like Sigarda’s Summons doesn’t always recognize Earthbent non-creatures as valid targets for the replacement effect.

    Could this interaction be…

    2 votes

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    4 comments  ·  Events  ·  Admin →
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  19. Omniscience

    Whenever I play Omniscience or Omniscience is played against me with abuelo's awakening, the game crashes. When I tried to go back in the game crashes again and again until seemingly someone concedes or the Omniscience was gone when I'm back.

    This has made Standard rank literally unplayable for me as I auto lose to Omniscience. Please resolve urgently

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Problem with "death by vanilla" achievement

    After multiple attempts with different decks, gaining a win with vanilla creatures only, the event achievement is not granted

    21 votes

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    3 comments  ·  Events  ·  Admin →
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