MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
2827 results found
-
Problem with my rat deck
I have a brawl deck made of rats, and it has a lot of Rat Colony cards, which say that there can be any number of them in the deck, and when I try to play it, it says that there are too many duplicates of it. Last month it worked properly.
4 votes -
Cant add cards to deck or sideboard
When creating a deck, it often won't let me add more of the same card by hitting the + sign. Also, as of this most recent update, it almost never let's me add cards to my sideboard during deck construction.
6 votes -
I cannot use sideboard in BO3, metagame challenge.
I could not use sideboard card in metagame challenge. So I lost games.
10 votes -
Sparky Challenge Not Showing
Enn#10800
Jun 17 12:30 pm
After completing the tutorial, I have not unlocked Sparky's Challenge; the event, which should appear at the end of the tutorial, is virtually nonexistent and not present on my home page. I'm not going to drag this out, partly because I think I've read that many users have had the same problem as me and this is a known bug, however I can't accept that I haven't even started playing and am already suffering from problems due to bugs in the game that will prevent me from getting rewards that I honestly don't want…18 votes -
My deck disappeared
After the latest update, when I went to update my main Standard deck which I have been playing - I saw that the deck was no longer there. I don't often edit decks and even more rarely delete them, so I am confident this wasn't an accident on my behalf.
I checked my non-legal decks at the bottom in case it was there, but it wasn't2 votes -
Unable to declare attacks
Unable to select an attacker during attack step. Error occurred during a game of TLA premier draft on PC.
2 votes -
Please Raise the 100 Deck Limit!
Please Raise the 100 Deck Limit!
Unprecedented amount of set releases so close together, with no end in sight.
Tons of formats playable in Arena.
Not enough room to build and experiment with new or variants of your decks across formats.
Especially Brawl, which is Commander's single-player cousin and the deck brewer's dream.
Please Raise the 100 Deck Limit!
3 votes -
Can't progress in "Sparky's Challenge"
New player here. Every time I beat Sparky in "Sparky's Challenge", I don't make any progress in this quest - I don't get any rewards and I'm still stuck on "0/1 Win". I've used two different decks and beaten her four times now. If this is user error on my part, please tell me how to progress in this quest - thanks!
5 votes -
2 land cards out of 25 cards dealt. 25 land deck.
2 land cards out of 25 cards dealt. 25 land deck.
Set a minimum land card per starting hand to 2 or 3.25 votes -
Unable to log in after update
Unable to log in after update. Tried logging in, update actioned, then the below message after "waiting for server".
30 votes -
Unable to play on the android app.
The app crashes every time I try to play a match. The only way around this is to select recently played to play a match. Still can't select a deck, I have to use the last one before the bug
2 votes -
Color Challenge stuck on resume
I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me
286 votes -
PayPal challenge isn't working
There is a bug with the confirm you are human screen in PayPal, it doesn't matter wich challenge I try, if I reload or if I submit feedback, it won't advance from that screen.
I'm in the store trying to buy the 3.400 gems pack2 votes -
Sideboard
When playing standard ranked best-of-three, I am unable to sideboard after game 2. I select the cards from my sideboard but they do not move to my main deck. I am playing 60 cards main, 15 side. I can sideboard after game 1 with no issues. If I select a card to remove from my deck after game 2, it does move it to my sideboard, but I still cannot add cards to my maindeck.
84 votes -
Import Deck bug
I imported a Brawl deck and this happened. All the cards in the deck are stacked on top of each other! If you click on the top one, it goes away and you see the next one.
1 vote -
Back button in Deck Info screen (premier draft) is non-functional
When in the Deck Info screen within premier draft deck building , there’s a glitch where the back button does not go back to the Deck Builder screen. I’m on iPhone iOS 18.6.2. This happens consistently to me since the Avatar release. The only way to get out of the Deck Info screens is to exit the draft and restart the “Build Deck”.
6 votes -
Unable to reconnect
I am unable to log in to game just shows me the connection lost screen and I click reconnect but, will not connect.
8 votes -
Suggestion: Introduce a max deck size of around 100-150 to reflect IRL rules
In reality, the rule exists "There's no maximum deck size, as long as you can shuffle your deck in your hands unassisted". I see players playing 200+ cards in a deck in Arena. A deck limit of 100-150 would be reasonable given almost no players could physically shuffle more than this. This prevents situations in Arena where people play 300 card 'do nothing' decks that aim to mill the opponent over the course of over 50 draw steps and drag games on for over 30 minutes.
16 votes -
Unable to add Arena Anthology cards to decks.
Trying to add mother of runes to my White Brawl deck but it is not visible from the deck build screen. Only the collection manager.
Tested with timeless too and I cannot add the new cards to decks.2 votes -
Unable to purchase Gems on MTG Arena
I am unable to purcahase Gems on my MTG Arena account. Whenever I go to purchase them, the screen goes to 'Waiting for server', then either freezes or eventually after about 7 or 8 minutes goes to 'unable to access Server or something Similar.
I can play games and Draft fine, but cannot buy Gems with which to play.
Please advise as to what to do; i have contacted Customer Support and they Directed me here.
20 votes
- Don't see your idea?