MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4067 results found
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perilous snare bug
when i use skyclave apparition to exile opponent's perilous snare, the one perilous snare exciled didn't return to battlefield. who know why
1 vote -
2 votes
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Inspect Deck Button
The inspect deck button is broken and it’s really irritating. I’m trying to look at the deck stats, but if I forget and click that button to look at my decks makeup, then I get stuck there and can’t leave. Then my deck can’t save and I need to build it all over again.
3 votes -
Companions texture Missing
PC,Steam missing texture,on PC and laptop 2 different computers,did repair on PC
Brushwagg3 votes -
Mythic Pack
I just purchased a Mythic pack for Tarkir Dragonstorm, however I received a Rare Wildcard, No Mythic... I thought a Mythic pack guarenteed a Mythic? Is there a chance for the Mythic pack to not contain mythic?
11 votes -
Fragment Reality isn't putting opponent creature onto the battlefield.
Fragment Reality isn't putting opponent creature onto the battlefield.
Fragment Reality is exiling but not putting opponent creature onto the battlefield.3 votes -
Rewards for reaching new ranks!
This game should give a pack of cards or a sleeve skin or something when you reach a new rank for the first time in a new season. I havn't been playing very long, does rank have seasons even? Anyway I just hit diamond for the first time ever and the only reward i got was the lobby screen.... this game seems very stingy with incentivising its players.
Hope this helps!
1 vote -
Suggestions to improve player experience
Dear Team,
First of all, congratulations on the game. I would like to share a few suggestions that, in my opinion, could further improve the player experience and long-term engagement.
Please find my ideas organized below:
- Permanent rank recognitionAfter each ranked season reset, it would be great if the game kept some form of visual recognition for players who have already reached certain ranks, such as:
Emblems
Character frames or borders
Cosmetic items that can be displayed on the player profile
This rewards effort, reinforces progression, and adds prestige within the community.
- More accessible event informationCurrently, players need to open each event to see entry costs, requirements, or rewards, which can feel tedious.Suggestion:
Display these details directly on the main event screen before entering.
This would make navigation faster, clearer, and more user-friendly.
- Card collection counterAdding a total card counter would be especially appealing for collector-type players.It helps to:
Track progress
Encourage completing the collection
Increase overall engagement
- Mobile vibration (haptic feedback)Enabling the phone’s vibration during combat would greatly enhance immersion. For example:
Vibration when attacking
Vibration when taking damage
Intensity varying based on the strength of the hit
Games like Brawl Stars use this feature very successfully.
I believe these improvements could further elevate the game’s quality and player experience.Thank you for your time and for the great work.
Best regards,Anderson Evaristo (Dinho#85819)
Dear Team,
First of all, congratulations on the game. I would like to share a few suggestions that, in my opinion, could further improve the player experience and long-term engagement.
Please find my ideas organized below:
- Permanent rank recognitionAfter each ranked season reset, it would be great if the game kept some form of visual recognition for players who have already reached certain ranks, such as:
Emblems
Character frames or borders
Cosmetic items that can be displayed on the player profile
This rewards effort, reinforces progression, and adds prestige within the community.
- More accessible event informationCurrently, players need to open…
2 votes -
Ayara's Oathsworn Bug
Subject: Bug Report: Ayara's Oathsworn search ability failed to trigger with Ordeal of Purphoros
Body:
Hi MTGA Support Team,
I am writing to report a potential bug regarding the card "Ayara's Oathsworn" interacting with "Ordeal of Purphoros". I have encountered this issue multiple times.
Platform: [PC ]
Description of the issue: When Ayara's Oathsworn is enchanted with Ordeal of Purphoros, the search ability of Ayara's Oathsworn fails to trigger even when the conditions seem to be met upon dealing combat damage to a player.
Steps to Reproduce:
Cast Ayara's Oathsworn.
Enchant it with Ordeal of Purphoros.
Attack with Ayara's Oathsworn (Ordeal adds a +1/+1 counter upon attacking).
At the moment combat damage is dealt, the creature has exactly 3 counters (or fewer).
After damage, the creature's own ability should put the 4th counter on it and trigger the search effect.
Actual Result: The counter is added (reaching 4), but the search library prompt does not appear.
Expected Result: Since the creature had fewer than 4 counters when damage was dealt, the ability should trigger, put it to exactly 4, and allow a library search.
I have experienced this at least twice and am certain the counter count was exactly 4 after the damage resolution.Please investigate if the "Intervening 'if' clause" is being calculated incorrectly when multiple counter-adding effects are present in the same turn.
Subject: Bug Report: Ayara's Oathsworn search ability failed to trigger with Ordeal of Purphoros
Body:
Hi MTGA Support Team,
I am writing to report a potential bug regarding the card "Ayara's Oathsworn" interacting with "Ordeal of Purphoros". I have encountered this issue multiple times.
Platform: [PC ]
Description of the issue: When Ayara's Oathsworn is enchanted with Ordeal of Purphoros, the search ability of Ayara's Oathsworn fails to trigger even when the conditions seem to be met upon dealing combat damage to a player.
Steps to Reproduce:
Cast Ayara's Oathsworn.
Enchant it with Ordeal of Purphoros.
Attack with Ayara's Oathsworn…2 votes -
Emergent Ultimatum not picking Colorless creatures
Emergent ultimatum doesn't allow to pick colorless creature (Like Emrakul for example), while it should!
1 vote -
Theros Beyond Death Basic Land Style Missing
I recently redownloaded the client through steam and started playing again. I noticed in my drafts I was unable to apply the style I own to the theros beyond death basic lands even though my old decks still have them applied.
When I went to create a new deck, I am also unable to find that style. I can add the theros beyond death basic lands to my deck but I cannot apply any styles to them even though I've already paid for that style.
2 votes -
Freezing since update from 27th Jan
As soon as I load the game as normal, click on anything it freezes, never happened before the update on the 27th Jan. Currently using Android. Re-downloaded the game and same issue.
Another issue but wasn't major, when using Toph as your Planes walker picture, she appears on the deck builder and the loading screen, but mid game her box is of a different planeswalker. This is only minor and does not effect the game play. Unable to supply pictures due to previous issue.
Hope you can help.
Kind regards
William Kowalski-Terry
1 vote -
Rhys, the Druid
Rhys the evermore is findable with celestial reunion when beholdind two druids despite it not being a druid
1 vote -
BUG - Unable to change deck companion
Go into s deck and try to change companion and there is nothing to select, just a blank screen where they should be. Using PC Client.
2 votes -
Missing sleeves after purchasing Lorwyn Eclipsed mastery pass
Good evening,
I'm sending you this message because a few days ago I bought the Lorwyn Eclipsed season pass, but I haven't received the sleeves you said you would send to the inbox of those users who purchased it. I hope you can help me. Thanks for your dedication and time.
Best regards,
Miguel2 votes -
Missing sleeves after purchasing Lorwyn Eclipsed mastery pass
Good evening,
I'm sending you this message because a few days ago I bought the Lorwyn Eclipsed season pass, but I haven't received the sleeves you said you would send to the inbox of those users who purchased it. I hope you can help me. Thanks for your dedication and time.
Best regards,
Mario2 votes -
Basic Island (Unstable John Avon) missing under Daily Deals in the store.
On Janurary 26th 2026 the Basic Lands Cosmetic (Unstable by John Avon) appeared under the Daily Deals in the store but the Basic Island was missing and was not already owned in my collection.
I have attached images of my collection after having purchased the Basics since the items no longer appear in the store after purchase.
Could this a potential bug linked to user's collection? Does the Arena client mistakenly thinks users already own this item? it would explain why it did not appear in the store.
Usually in the past, all five basic lands are available for purchase. Was the Basic Island been omitted on purpose or is this a bug?
On Janurary 26th 2026 the Basic Lands Cosmetic (Unstable by John Avon) appeared under the Daily Deals in the store but the Basic Island was missing and was not already owned in my collection.
I have attached images of my collection after having purchased the Basics since the items no longer appear in the store after purchase.
Could this a potential bug linked to user's collection? Does the Arena client mistakenly thinks users already own this item? it would explain why it did not appear in the store.
Usually in the past, all five basic lands are available for purchase.…
1 vote -
game play switched from standard ranked to historic ranked
There is something wrong with the ranked system of the game. When I click ranked standard I am given a standard opponent for the first match. Then if you were to click the quick "play" button that is supposed to save the last type of game style you played IE if you were playing a brawl match then clicked on quick play it would start another brawl match with the same deck, well if you start with a standard match ranked then click the same play button again, you get a historic opponent your second match. At first I said to myself I didn't know “dark ritual” was considered standard, then I lost the match and lost a ranked point only to discover the game play switched from standard ranked to historic ranked. And this has happened several times. As we all know, historic cards are banned from standard play for a reason. But this glitch has cost me several ranked points. At first I thought I was clicking the wrong ranked button, but nope, it is a glitch that switches the ranked game mode between played games. I can no longer trust the quick play button and now must manual y select each match to make sure I stay in the same bracket of standard ranked I'm not sure if it's my phone or the system itself. Has anyone else seen this issue? If so, please address this issue. Thank you for your help. Draw well.
There is something wrong with the ranked system of the game. When I click ranked standard I am given a standard opponent for the first match. Then if you were to click the quick "play" button that is supposed to save the last type of game style you played IE if you were playing a brawl match then clicked on quick play it would start another brawl match with the same deck, well if you start with a standard match ranked then click the same play button again, you get a historic opponent your second match. At first I said…
2 votes -
Patriar's Humiliation
I'm sending you the pictures. I cast Patriarcs Humiliation on this guy's commander. The effects are Supposed to be perpetual. But they we're not! By the way your guys response AND this type system you have going on is absolutely Awful!! I mean are yout aactually TRYING to make it where ppeople donto want to respond and report bugs and or cheating i mean are you really that llazy and unprofessional!? Come on guys!!
2 votes -
Defeat while waiting in the queue without starting game
I was in the queue for standard ranked, and was waiting for 2 minutes and didn't get a match yet. Suddenly it said "defeat" and my mythic rank shot down way more than normal. Normally I see that if you don't find someone within a short amount of time it will say draw.
2 votes
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