MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
3357 results found
-
2 votes
-
I found a bug where when i crack mutagen it didn't want to crack
I found a bug where when i crack mutagen it didn't want to crack and there is a time where i can't declare blocker and i have try relog and reconnecting but still can't declare blocker
2 votes -
Powered Cube Prizing Inaccurate
The prizing for Powered Cube Traditional Draft is issuing a different number of packs than indicated on the event information inside Arena. Hovering over the prizing for 3 wins, it states "Reward: 2,500 gems & 3 Cube Prize Packs & 2 Packs". However, the actual prizing issued for 3 wins was 2,500 gems, TWO Cube Prize Packs, and THREE Packs. This means everyone going 3-0 had been issued a regular pack instead of a Cube Prize Pack as shown on the event page within Arena.
3 votes -
The game froze and shut down during draft
While playing on PC during my first game after a draft, the game froze on turn two. It crashed a few seconds later, and I had to switch to Arena on mobile because the PC version wouldn't relaunch. It cost me the match.
1 vote -
Permanent Arena connection loss
After starting the color challenge and beating the first green challenge, the game crashed and is now on the ‘Connection Lost’ screen. It works fine if I log out, but if I log back in, I can’t get into anything anymore and it boots me back to the ‘Connection Lost’ screen. I only just started playing Arena yesterday so I could get better at playing MTG and I’m upset that I can’t do anything to fix it. I play on iOS (which is probably the first problem right there), and have only played the tutorial, opened the packs from my indox, unlocked a new deck, and started the color challenge before this happened. I’ve already deleted and redownloaded the game and deleted apps I don’t use. Still nothing.
After starting the color challenge and beating the first green challenge, the game crashed and is now on the ‘Connection Lost’ screen. It works fine if I log out, but if I log back in, I can’t get into anything anymore and it boots me back to the ‘Connection Lost’ screen. I only just started playing Arena yesterday so I could get better at playing MTG and I’m upset that I can’t do anything to fix it. I play on iOS (which is probably the first problem right there), and have only played the tutorial, opened the packs from my…
1 vote -
Ce jeux touche le fond..
de la médiocrité, ce n'est qu'une vulgaire pompe à fric géré par une entreprise qui extorque ses clients par la frustration et je suis bien content de faire partie des rares qui ne leurs à jamais donner le moindre dollar.
Leur logiciel de gestion arrive à me faire descendre sur le mode Classement de Diamant 4 à Diamant 1 avec la pioche contre des payeurs qui ne savent pas jouer et qui ne contrôle pas leurs petites frustrations de névrosés quand ils perdent en abusant du sablier.
Cette entreprise s'imagine que l'on ne voit pas que la pioche est truquée et que la matchmaking est manipulé?
Comment un deck de 250 cartes peut plier une partie en 4 tours?
Comment avec un deck de 65 cartes, vous arrivez à faire des parties sans jamais piocher les cartes maîtresse de votre deck en 4 éditions?
Comment on peut faire une partie en piochant que 2 terrains sur 25 et avoir en face un deck de plus de 100 cartes qui pioche 5 terrains et 2 fois la même carte au tour 3?
Ect..ect..ect...si cela rester exceptionnel, tous irait bien mais c'est 1 partie sur 3.
Si cette entreprise ne supporte pas de distribuer des récompenses en fin de saison à des P2W qui savent jouer et construire des decks, pourquoi ne pas rendre les modes classement payant pour y participer?
Je n'arrive même pas à comprendre comment on peut mettre de l'argent dans ce jeux.
de la médiocrité, ce n'est qu'une vulgaire pompe à fric géré par une entreprise qui extorque ses clients par la frustration et je suis bien content de faire partie des rares qui ne leurs à jamais donner le moindre dollar.
Leur logiciel de gestion arrive à me faire descendre sur le mode Classement de Diamant 4 à Diamant 1 avec la pioche contre des payeurs qui ne savent pas jouer et qui ne contrôle pas leurs petites frustrations de névrosés quand ils perdent en abusant du sablier.
Cette entreprise s'imagine que l'on ne voit pas que la pioche est truquée…
1 vote -
ponder
After Ponder resolution reword "Decline" with "Draw". Sometimes can be confusing
1 vote -
蒸気孔/Steam Ventsをアンタップインしたら、ゲームがおかしなことになりました。
On turn 1, I played Steam Vents untapped. Despite having usable cards in my hand, the turn ended, and for some reason, Fierce Rider was treated as being in the graveyard.
On turn 2, I played a Mountain untapped. The turn ended again.
On turn 3, I noticed something strange about Steam Vents on the field. The edges of its image were blue. Touching it brought up the option to "Enter untapped." Choosing to enter untapped moved Steam Vents to my hand position, making it uncontrollable.
This is the first time something so inexplicable has happened.
1ターン目に蒸気孔をアンタップイン。使える手札があるのにターンが終わり、何故か激しい乗りこなしが墓地扱いに。
2ターン目に山をアンタップイン。またターンが終わる。
3ターンめに場の蒸気孔がおかしなことになっていることに気づく。絵の縁が青くなっている。タッチすると「アンタップインするかの選択」が出る。アンタップインを選ぶと蒸気孔が手札の位置に移り、操作不能に。
こんな意味不明なことははじめてです。1 vote -
Gamble
Hi,
I wanted to tell you something strange about the card gamble, everytime i use the card everytime the card i search is the card i discard. Everytime is the last. Or i understand one aleatory but everytime is the last on hand. ( not really everytime is 27/30). I understand when is 2 or 3 cards on hands but 6 or 7 is really strange.
I didn't take screen but i think you will see.
Thank you a lot =]
Sorry for my english i try my best.1 vote -
Magic Arena skipped my rest of my round causing lose and helping opponent win
Magic Arena in Historic was playing and also oponent with Guide of Souls, Soul Warden a Delney both having several hundreads of triggers most resolved in reasonable. Attack with two Voices of Victory caused the game to run me out of time and skipping Guide of Souls ability use a thus loss of voth Voices of Victory which would normally survive (fly over) and thus handing victory to opponent who in his round done the same but was not punished.
Game is active sabotages players at random - fix this or at least have option to report this unfair manipulation of the match.
Magic Arena in Historic was playing and also oponent with Guide of Souls, Soul Warden a Delney both having several hundreads of triggers most resolved in reasonable. Attack with two Voices of Victory caused the game to run me out of time and skipping Guide of Souls ability use a thus loss of voth Voices of Victory which would normally survive (fly over) and thus handing victory to opponent who in his round done the same but was not punished.
Game is active sabotages players at random - fix this or at least have option to report this unfair manipulation…
1 vote -
Speed up game start and play. First to the battlefield should go first. What a waste of time waiting for a random player to mulligan.
Speed up game start and play. First to the battlefield should go first. What a waste of time waiting for a random player to mulligan their starting hand. The option can remain however the first to be ready to play should get to go first.
1 vote -
Game Freeze
3 - 4 games in a row the game freezes when I have priority then acts like I'm either logged out or disconnected from the servers. If I can get back into the match my opponents aren't affected. It's not my internet because everything else in my house works. When I click check status the MTG Arena status page either doesn't load or takes several minutes. Once I've been disconnected long enough to lose the game it lets me back in the app, sometimes having to log back in.
1 vote -
Message "You Have Lost Connection to the Server" keep hitting
Since yesterday i keep strugglin with problems on Arena. First, the game freezes every game i join, i uninstall and reinstall and now it keeps showing me the message "You Have Lost Connection to the Server" and cant enter the game for the whole day. Please help!
2 votes -
Witch's vanity ignores hexproof
Witches vanity is ignoring the hecproof from Blossoming Defense
0 votes -
Store Purchase Did Not Recieve
I bought "NEW" Arcade Styles of TMNT 4 card pack for 8000 Gold from store. It took my gold and removed it from store BUT I did not get them. I own the physical card of one of them. Either way I do not see this style listed in my library. Please issue my 8000 gold back or fix issue. Thank you.
1 vote -
"Orbital" ability maybe?
"Orbital" ability would be Flying but extra to it. First strike vs double strike = Flying vs Orbital. Orbital "flying" ability can't be taken away.. can't be removed with anti air cards. Orbital can block anything.
"Land Walk" used more? Only that land walk can hit you? "Moat" took all flying away from all creatures... not Orbital. Unblockable vs Land Walk... non basic land walk? not just the 5 basic land types. Land walk creatures cost less mana with those types of lands? Land walk on one side/ flip side it turns Into a land?1 vote -
No pack for advancing mastery level
Advanced to mastery level 6, no pack as promised. iOS.
Version- 2026.57.10.4081.1245036
1 vote -
Error login
Se a producido un error sal de la aplicación o reinicia la, desde ayer que al iniciar el juego me lanza este mensaje, ya probé desinstalando el juego y volviendolo a instalar, y reiniciando el teléfono
2 votes -
Kicked out of a Game in progress
Last Night during TNT premier Draft, i was literally kicked out of a game i was winning ( i was more than 20 points ahead and my opponent had 2 points). Unfortunately, I don’t have any screenshots because it all happened very quickly. I was leading 4-2, but this JOKE was counted as a defeat.
2 votes -
chosen by valgavoth
Chosen by valgavoth card states "all damage that would be dealt to you" but the cards and say opponent loses x life still deal damage to the player?
1 vote
- Don't see your idea?