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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2751 results found

  1. Sword of fire and ice irredeemable

    Trying to redeem the sword of fire and ice for my deck and, sadly, it doesn't accept the wildcard. When I have a mythic wildcard it tells me I have no rare wildcard. But if I try with a rare it tells me I don't have a rare wildcard.

    1 vote

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  2. Stalwart Realmwarden ETB

    1. Give us the steps to reproduce the bug:

    When the ETB effect of Stalwart Realmwarden is triggered multiple times by Starfield Vocalist or Elesh Norn, Mother of Machines the second ETB doesn't stack the "the next noncreature spell costs 2 more to cast" effect. It used to work fine, but it no longer stacks properly.

    1.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS): PC, Android
      
    2.   Enter the actual results you’re experiencing: ETB only stacks 1 ETB effect (not the expected 2x)
      
    3.   Enter the expected results of the feature: ETB stacks 2 times (the next noncreature spell will
    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. forced pick in draft

    During a premier draft of the latest marvel set, during one of the later picks of pack 3, I was shown a pack with a card selected as automated pick. No matter what I did I couldn't change the highlighted card. Trying to double click or drag a different card to my deck did nothing. The timer still showed I had time. I didn't disconnect as the rest of the draft proceeded as normal.

    1 vote

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  4. Time out clock feels signficantly longer for opponents.

    I'll barely spend a minute playing 3-4 cards with 5 triggers, but when it comes to my opponents turn, i was able to watch a 10 minute youtube video while they took their turn and only then did their timer seem to start running down. what is with this discrepancy

    1 vote

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  5. Game freezes during matchmaking

    Ever since the Marvel Superheros update, the android app freezes consistently during standard ranked matchmaking. The timer will stop and the logo will stop its animation loop and the match won't be entered. Upon closing the app, it will say that my connection to the server has been lost and I will have been logged out and sometimes required to redownload app data without deleting old files, taking up space on my phone

    This update has been the worst thing to happen to this app. I'm not sure how it got messed up so badly where the whole point of…

    1 vote

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  6. ban "superior Spider-Man" in bo1

    Ban "Superior Spider-Man" in bo1 standard please. It's too consistent turn 4 win with no interaction. Thank you.

    1 vote

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  7. For the card black widow, super spy the choices take action or decline should show which version gives the counter.

    For the card black widow, super spy the choices take action or decline should show which version gives the counter.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Crowd of True Believers Removing Full Control

    When attempting to attack with a Viv with a +1/+1 counter on it, I enacted Full Control during my first main phase. Upon attempting to tap Crowd of True Believers when Viv attacked alone to make it have 4 power in response to the trigger (and subsequently being able to draw a card), the Full Control vanished, and the ability did not go through. This would eventually cause a loss of game, as I needed the card in hand to protect a game-winning possible option from a HYDRA Infiltration, so this is definitely a problematic item during a Premier Draft…

    1 vote

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  9. Deck Contains More Than 60 Cards in Standard Ranked

    Opponent's deck contained more than 60 cards in the Standard Ranked mode, which should not be possible. I attached a screenshot of the error with the IDs edited out. I also have an error log, but this website crashed whenever I tried to upload it (although it was 40MB which is under the 50MB limit). Not sure if this was just a visual bug or if the player was actually able to use more than 60 cards.

    0 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Abnormal copy of "Echocasting Symposium"

    At my arena limited draft match-up my opponent casted Echocasting Symposium. For some reason, at turn 5 he got a double copy of a creature(?) this led to me losing the game.

    OP had 1 hp after I had attacked him.

    ??? Could I get redeemed from this loss lol

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Ability triggering in Card without abilities

    A creature (Sephiroth, Fabled SOLDIER, as its own trasformation, Sephiroth, One-Winged Angel) transformed into a Land without any abilities by the enchantment of Imprisioned in the Moon, had it's abilities triggering normally.

    (this is the f**king 3rd time I had to rewrite and reupload all the files attached, this website experience is disgusting, even most if considering we are here voluntarily to help a profit company)

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Blockers

    Couldnt choose blockers un quick draft today un strixhaven. Game was running ok, but i just couldnt click in My creatures to.assign them and i Lost due to this issue.

    2 votes

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  13. Day of Black Sun - Card didn't work as expected

    When playing this card and it says that the creatures lose all abilities, why don't they then lose "all abilities?"

    "Each creature with mana value X or less loses all abilities until end of turn. Destroy those creatures."

    I played this against an earthbend deck. They had 2 lands, that were also creatures with the ability to return if they died or were exiled. Because it's abilities were" lost "shouldn't killing those creatures negated the ability for them to return? If not, why not?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. ジェスカイの啓示のバグ

    スタンダードでジェスカイの啓示を使用時、呪文を対象にしようとしたが対象に取れなかった。iOS版です。

    1 vote

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  15. Did not get packs for lvl 24 mastery rewards with Marvel.

    I did not get my level 24 mastery rewards of 3 marvel packs (I have the mastery pass and the reward was 1 and 2 packs). I did see the screen that said I got them then when I hit claim and went to my packs section to open them the game says that I do not have any packs to open.

    1 vote

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  16. MMR is overriding deck power too heavily in Brawl matchmaking

    I am also submitting feedback that MMR appears to be weighted too heavily compared to actual deck power in Brawl matchmaking.

    The current system seems to punish players for winning games with casual or fun decks. A deck may start out receiving appropriate matchups based on its actual power level, but after winning some games, the matchmaking appears to push that deck into queues against highly optimized lists, tutor-heavy decks, ramp shells, control shells, stax pieces, and combo engines that are far beyond the deck’s intended power level.

    This creates a frustrating experience because a casual deck that is capable…

    1 vote

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  17. Winter Orb should be banned from Brawl

    I am also submitting feedback that Winter Orb should be banned from Brawl.

    Winter Orb creates an extremely unhealthy play pattern in a casual singleton format. The card does not create interesting gameplay or meaningful back-and-forth interaction. Instead, it prevents players from actually playing the game by locking down mana development and dragging matches into repetitive, frustrating board states.

    This is especially problematic in Brawl because players always have access to a commander, and certain decks can build around Winter Orb far more effectively than the opponent can reasonably prepare for in best-of-one matchmaking. Decks that abuse Winter Orb can…

    1 vote

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  18. Paradox Engine should be banned or heavily reweighted in Brawl matchmaking

    I am also submitting feedback that Paradox Engine should either be banned in Brawl or weighted much more heavily in matchmaking.

    Paradox Engine creates the exact type of gameplay that Brawl matchmaking should be trying to prevent: repetitive, non-interactive turns where one player chains mana rocks, spells, activated abilities, and commander synergies until the game effectively ends. Even when it does not win immediately, it often creates a board state where the opposing player is forced to sit through an extended sequence with little or no meaningful interaction.

    This card is especially problematic in Brawl because commander access and singleton…

    1 vote

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  19. Optimized control shells are underweighted in Brawl matchmaking, especially Azorius

    I believe this issue may apply to multiple color combinations, but Azorius control appears to be one of the worst offenders.

    Many players are able to build highly optimized control shells around seemingly random or less threatening blue-white commanders. In these cases, the commander itself may not appear especially powerful, but the actual deck is still a best-version control list built around efficient counterspells, board wipes, premium removal, card draw, planeswalkers, and inevitability.

    This creates a serious matchmaking issue because the deck may be underweighted based on the commander, while the actual 99-card construction is far stronger than the commander…

    1 vote

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  20. Simic and green ramp decks appear underweighted in Brawl matchmaking

    Dear MTG Arena Support Team,

    I am writing to submit feedback regarding Brawl matchmaking and deck weighting, specifically concerning Simic and green-based ramp decks.

    In my experience, Simic and green ramp strategies appear to be significantly underweighted in Brawl matchmaking. These decks are often matched against much lower-powered or slower decks despite having access to explosive mana acceleration, consistent card advantage, oversized threats, and the ability to quickly outpace normal gameplay.

    Green ramp has an outsized impact in Brawl because the format is singleton and games often revolve around tempo, commander access, and resource development. A deck that can consistently…

    1 vote

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MTG Arena Bugs & Product Suggestions

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