MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1350 results found
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Bug
Impossible to Capture a Log in Arena after and during gameplays where there was incorrect rules interaction like : double attack failed,ecc
Platform Android1 vote -
Spark is back
The stupid spark for new players is back in what I assume is a bug with the latest update. It is really annoying and there is no easy way to turn it off forever. It was so annoying I decided not to buy gems and draft in case it appeared there.
Please fix.
38 votes -
network error unable to join event after draft
Drafted a deck in quick draft, played one match and am now getting a network error when trying to play my second. I visited the website and it says all systems operational
PC
7 votes -
Android gameplay- bug "freeze"
Games keep randomly freeze and not let me interact or respond to any moves. Can still view top card of grave and exile zones, as well as any card ont the field giving a card chain isn't frozen on screen over said cards. Has happened 10 times and only started after this last update. Clearing cache on the app seems to help for about 3 to 5 games before repeating about every other game. Usually happens after turn 3 but could be turn 7 before it happens. Will update with more info if i can't troubleshoot.
31 votes -
"What an adventure!" Bug
that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”
if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC
Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game
32 votes -
Toph, the first metalbender + Honest Work Bug during Arena Direct
I played an Arena direct event today where I cast Honest Work on my opponent’s Toph, first Metalbender, which had it lose all abilities, however, my opponent cast Barrels of Blasting Jelly, which entered as a land. When my opponent earthbended the Blasting Jelly and it died, it also returned to the battlefield because it was a land. This created a poor experience a difficult match which should not have been the case. I have also attached a screenshot of the blasting jelly as a land.
2 votes -
Game keeps disconnecting
How the **** do you not have a proper way to report bugs, or even timestamps on this "awesome" ideas page. At this point there are enough bugs to make the game unplayable, literally. The newest one keeps disconnecting me every other game so that my opponent takes at least 2-3 turns for every 1 turn I get, and the problem is definitely not on my side. I'm done putting money into this game.
2 votes -
Log in failed
My game froze then kicked me off during Ranked Match... Now Its Saying Failed to Log In... Log in not autherized!
4 votes -
Server unresponsive, game is hanging on most actions.
Steps to reproduce:
Launch MTG Arena and log in
Enter any match (tested with multiple new matches)
Attempt any game actionPlatform: PC
Actual results: Game actions hang or respond with significant delay. Client UI remains responsive but server acknowledgment of actions is slow or times out. Issue persists across multiple matches and client restarts.
Expected results: Game actions should process immediately with normal server response times.
Additional context: Status page (magicthegatheringarena.statuspage.io) shows all systems operational during the issue, suggesting either a localized routing problem or an issue not (yet) captured by their monitoring.13 votes -
Missing Card Rarity in TMT Premiere Draft
During a draft, for my 2nd pick the pack did not have a rare and 3 uncommons meaning the pack either was missing a rare or an uncommon card. If the first person picked a rare, there should have been 3 uncommons in the pack. If the first person picked an uncommon, the pack should have had a rare.
1 vote -
bug on draft environmet
On my last match on quick draft Lorwyn Eclipsed, my opponent cast a Gallant Fowlknight and, going to combat step, activated Gravelgill Scoundrel. Then, ALL his/her creatures become unblockable and obviously I lost that match despite having enough creatures to block. Whatahell?! I want a refund to play again and this bug fixed, it was not fair!
1 vote -
Draft Crashed
MTGA crashed during a pick-two draft in TMNT while blinking with Leo and Donatello.
Game was on PC and after game realized I didn't update NVIDIA drive since late January so it could be the casue.
Annoyed it was taken as a loss despite trying to get back in the game hoping it wouldn't count for 20 minutes then closing the client and updating drivers.
Tried to screenshot the 20 minute wait time but used Windows+Shift+S keys and thought they auto-saved in pictures, have a screenshot of the menu instead.1 vote -
Erroneous timer application
During opponent's turn opponent had ability chain reactions that took about 5 minutes to play out. Problem is that MY timer ran out during opponent's actions. I couldn't do anything. After chain reactions played out, I lost due to timer running out.
3 votes -
Cleanup Step Bug
I was playing MTG Arena on the ladder in Best of Three matches on PC. Towards the end of the game I experienced a bug during the cleanup step. I went to end my turn with too many cards in hand. Discarded two cards to get my hand size to 7. The discards triggered my Monument to Endurance and the modes chosen were Draw a card and create a treasure token. Once resolved I had to discard down to hand size again, discarding one card this time and once I passed my turn I noticed that my Monument to Endurance…
1 vote -
Color Challenge Bot Freezes
After a first freeze while playing the 3rd green Color Challenge (G vs U) and restoring the gamefiles, during the second attempt the bot froze exactly at the same point; the second mainphase of its second turn.
I'm not new to Arena, but still not a great welcoming surprise for new players and it seems I'm not the only one encountering a similar bug.5 votes -
[BUG]Wrong Packs displayed on Mastery Pass for Lorwyn Eclipsed
I bought the Mastery Pass for Lorwyn Eclipsed, at Level 4 it states I should get 3 Lorwyn Eclipsed Packs.
However at level 4, I received 3 Edge of Eternities Packs instead.Please Advise and Thank you!
53 votes -
MTG Arena
Using mobile platform on an android phone with up to date client. Game freezes during bot matches. It happens always during the bot's turn. It will look like Sparky is trying to make a decision, but will never advance. I have waited until the app times out and restarts. I have not tried to replicate this on PC so I do not know if it is mobile only.
4 votes -
Game freezing after playing a card
The game has Frozen After I've played my cards and disconnected my session. It's not the first time that happens, but in this case has happen when i was drafting. Losing turns and losing the draft last Battle for that sucks!
1 vote -
Lorwyn Eclipsed Mastery Pass bug
Mastery pass rewards bug - The three packs granted from the 4th level that was supposed to be Lorwyn Eclipsed came out as three Edge of Eternities packs instead.
9 votes -
Infinite loop Marauding Blight-Priest exploit
If these infinite loop bugs are not fixed I’m going to start exploiting them to ruin the game too. It’s obviously an issue that other players are reporting this bug for awhile and wasn’t fixed with the last update or penalties to players purposefully exploiting game bugs to win matches
1 vote
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