MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3143 results found
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MTG Arena is Unfair, No One Should Be In There
I am tired of building the same basic decks as everyone and only winning when it doesn't actually matter. I will spend so much time, getting to platinum for it to rig matchmaking and the decks to where I lose just when it seems like I am about to make progress to get me to buy more gems. I have spent money before and that seems to be the only time I win regularly. Do only streamers get to Mythic or will any actual customers be able to play as well as the really are? It shouldn't be a big…
2 votes -
How was Adamantoise paid for when opponent had only 5 mana?
How was Adamantoise paid for when opponent had only 5 mana? I am using a PC.
1 vote -
steam purchase
Can't purchase Star Trek Play Pre-Order bundle. Shows an "Internal Error"
- Click purchase
- Overlay opens
- Funds added successfully to Steam, then authorized purchase.
- Click purchase, then an internal error shows.
- No longer able to open up Steam interface when attempting to purchase again.1 vote -
Saheeli dosent exsist
In the last limited draft event I played in, in the last game, I had a Saheeli that was treated as not existing. She had the fog of summon sickness for multiple turns, she wasn't allowed at attack or to block, and she didn't produce any thopters. I was playing on mobile and it was the white Saheelu card.
1 vote -
The cards i crafted and had disappeared and said i didn't craft them amd i didn't even get my rares and mythics back
The cards i crafted and had disappeared and said i didn't craft them amd i didn't even get my rares and mythics back
1 vote -
Unable to sideboard on iOS
Unable to sideboard during Traditional Historic Ranked match. Restarted the match multiple times with no improvement.
1 vote -
Surgical extraction exiles a card on the stack
An opponent used Surgical Extraction as a counterspell. I cast Scale Up and the opponent responded by casting Surgical Extraction targeting the Scale Up in my graveyard. The Scale Up on the stack was exiled did not resolve.
Rule 601.2 states that once a spell has been put on the stack it is no longer in hand. Surgical Extraction should not have exiled the card from the stack.
1 vote -
Variant on Omniscience Draft for the new Star Trek set
Emblem: "At the beginning of each end step, if no creatures attacked this turn, each player creates a tapped New Planet token." [Or "you create a" and each player gets a separate emblem]
I like that Omniscience draft frees you up to draft whatever rare and exciting cards you see and not worry much about mana fixing, but I feel it's getting kind of degenerate at this point.
The Star Trek set seems like a good opportunity to experiment with a thematic variant - ramping and fixing with New Planet tokens. The emblem rewards being "peaceful", but in a symmetric…
1 vote -
mythweaver
infinite loop-Ashaya, Soul of the Wild into Mythweaver Poq
I've had a couple of instants of this loop occurring but with most times it either lead to the game ending with the opponent conceding or ending in a draw. With this last time it happened I had a Soul Warden, 2 Pridemate tokens, and an Ajani, Resolute against an Ashaya, a Mythweaver, and a Tireless Provisioner and with the loop going we both lost all of our extended time and even Arena was showing the warning of ending the loop or the game would end in a draw but it…
1 vote -
Redirect Counterspell
Good Morning, Evening, Night.
I attempted to redirect a counterspell using "Redirect Lightning". As far as I know, it is possible to redirect a counterspell to the Redirect spell itself, causing it to "fizzle".
However, when attempting to do so, Arena simply did not allow me to redirect the counter to "Redirect Lightning" on the stack.
This happened while playing Brawl.
Steps to Reproduce:
1. Attempt to cast a Spell
2. Have opponent respond with a counterspell
3. Respond with "Redirect Lightning"
4. Resolve "Redirect Lightning"
5. ObserveActual Result:
"Redirect Lightning" does nothing.Expected Result:
"Redirect Lightning" allows the…1 vote -
Collection progress
Hello, just want to say that the idea to obtain commander cards from the current set after you open all cards from the same set via packs was amazing (as it was in the Marvel set with achievements, or when there was tournaments to gain some extra cards, or when the mastery pass allow us to gain the same cards).
Commander and other cards not in the current set only acquirable via wildcards is hard to maintain the collection, so I hope this maintains and older sets adjust to this structure.
Also, having those same cards in the store is…
1 vote -
Server issues
Disconnected from the server, again and again.
Join an event or a draft means constantly to lose gems and golds for connections issues, without even trying to play, it's simply frustrating...
You are an international company and you can't even have a server that works properly? You can invest the money earned with the useless collectors boosters, or, at least, to refund the costs for draft and events.
In this momonet I will vote you for the worst mobile game, because it's an app that simply steal your money.1 vote -
Bug in powered cube
Hello MTG Arena Support,
I am writing to request a refund for a recent Powered Cube Draft event I entered using Gems.
During Pack 3, Pick 1, the client experienced a bug where it locked onto a specific card on its own. It completely prevented me from clicking or selecting the card I actually wanted (Mox Emerald). This exact same issue persisted into Pack 3, Pick 2.
I was forced to restart the game client to resolve the issue. While the restart did eventually fix the bug, I missed several picks while the game was loading, which severely impacted my…
1 vote -
Les participants au mode Classement
Franchement,
vous êtes l'incarnation de ce que l'humanité a pu produire comme déchets depuis la nuit des temps, vous êtes d'une inutilité pour l'humanité, honnétement ......vous servez à rien.
Vous êtes d'une telle médiocrité intellectuelle abyssal que ça en est vertigineux, vos 3 neurones sont incapable de se rendre compte de la chronologie des sorties de cartes, vous êtes tellement bête que le jeux vous distribue les cartes dans l'ordre pour pas que vous ayez à réfléchir mais vous trouvez quand même le temps de mettre 3 heures àjouer entre chaque tour.
Vous êtes tellement pathétique, gras comme des cochons…
1 vote -
draft
durante una partita di cubo draft la partita inizia ma il gioco non mi fa pescare la mano iniziale e rimane bloccato, quindi sono costretto a concedere la partita e il gioco mi segnala la secondo partita persa, vorrei essere risarcito dell investimento fatto per accedere al draft. grazie in anticipo
1 vote -
Implement Pauper as a format in MTGA
How about implementing Pauper as a format in MTGA? It's been a while since MTGA added a format to gameplay, but given the sheer number of overpowered cards have rendered any strategy other than amassing and playing overpowered cards, a pauper format that mirrors MTG pauper would go a long way to restoring the original vision of strategy to MTGA. I personally would probably mostly play a pauper format if that were available given how frustrating it is to play a game dominated by overpowered cards. Let's make the game fun and strategic again.
1 vote -
Jodah/Mox amber/Hulk
Opponent playing Jodah - plays mox amber and searches deck for Incredible Hulk (backside of bruce banner) and is able to put it on the battlefield. Can't be correct....
1 vote -
Group similar cards in hand to handle cards easier
Imagine you target "Peer into the Abyss" to your self and you wanted to check out the cards you'd like to cast. However, the amount of cards obscuring your needed cards add up pressure to decision making. Trying to find the cards your need to cast takes time and effort to scroll and it's unintuitive. Same thing happens to doing tutors, you take the time looking at the cards and get lost easily. The good thing about magic is that basic lands are in the deck and are essentially visually and functionally similar.
Here's a proposal to change the flow…
1 vote -
Could not respond to Memory Jar trigger
I activated Memory Jar during my opponent's turn and drew a Brain Freeze. I was going to wait until their end of turn to cast it, but never got a chance to respond to the trigger.
1 vote -
Mastery Xp reseted
3 times in a row my mastery reward would be 1 orb and a card art.but when i reached the required XP i dint get the reward and XP reseted.Then the new reward would be a pack and my mastery progres is halted
1 vote
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