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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3308 results found

  1. Bug: Matchmaking error – Accidental match cancellation counted as loss

    "I was entering a 2-player draft and finished my deck, but I accidentally started a match. I cancelled it immediately and it sent me back to the home screen, but the game still counted it as a loss."

    1 vote

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  2. Balance de economía comodines/ Wildcards economy balance (english/spanish)

    English:
    I am writing to express my strong disagreement with the commercial and management policies that the corporation has implemented for some time now. I consider the mandatory investment of mythic and rare wildcards in cards that have reprints at lower rarities in other physical formats or editions to be a systematic abuse. Furthermore, the drastic alteration of power levels within formats without equitable compensation for users is deeply concerning.

    Below is a comparative analysis of the current state of the formats:
    - Timeless: Initially conceived as a format with a power level similar to Modern (the Counterspell environment), it…

    1 vote

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  3. Vaan, Aspiring Sky Pirate shows up as Captain Lannery Storm in deck list.

    BUG: I have selected my Vaan, Aspiring Sky Pirate card to put in the deck. In the deck it says Captain Lannery Storm. Mouse over shows Vaan.

    1 vote

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  4. Waiting for Server Response” Causing Lost Draft Picks

    Hello,

    I am contacting you again because I keep experiencing the same issue and I still have not received any response to my previous report.

    During my draft, I was disconnected and stuck on the “Waiting for Server Response” screen for several minutes. Because of this issue, I lost at least 8 draft picks and the draft became impossible to continue correctly.

    This has been happening repeatedly lately, and I have video recordings showing the problem every time it occurs. I create Magic content, so I have clear evidence of these disconnects and server issues.

    I find this situation unacceptable,…

    1 vote

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  5. Waiting for Server Response” Causing Lost Draft Picks

    Hello,

    I am contacting you again because I keep experiencing the same issue and I still have not received any response to my previous report.

    During my draft, I was disconnected and stuck on the “Waiting for Server Response” screen for several minutes. Because of this issue, I lost at least 8 draft picks and the draft became impossible to continue correctly.

    This has been happening repeatedly lately, and I have video recordings showing the problem every time it occurs. I create Magic content, so I have clear evidence of these disconnects and server issues.

    I find this situation unacceptable,…

    1 vote

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  6. Earth bending not working 100%

    I just played a game, I'm not sure what to call it but triggers were not working for Earth bending.
    I used "Ba Sing Sa" to earthbend 2 my swamp and I attack and they play some instant and killed it... Now the thing that didn't make sense is they had "rest in peace" which reads on the second half "if a card or token would be put in the grave, exile it instead"why is this important earthbending clearly reads "... When it dies or put into exile RETURN IT TO THE BATTLEFIELD TAPPED" not a single one of my…

    1 vote

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  7. Draft

    tuve problemas debido a que el draft falló, perdiendo partidas, adjunto el pantallazo

    1 vote

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  8. Ruric doesn't die

    I blocked Ruric with a deathtouch creature and it took no damage and didn't die. I then blocked Ruric with a 6/6 and it still took no damage and didn't die. There was no first strike or indestructible counter/ability listed on the card. Either Ruric should be dying OR Ruric should be displaying that it's first strike or indestructible.

    1 vote

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  9. Attacker assigned damage to me, after a block was declared. No trample.

    Hi, today while playing my first draft in a long time on Arena. I blocked an attacking creature, blocks were declared and it showed this. Then the opponent cast unsummon on my blocker. Ok. But then the attacking creature dealt lethal damage to me? That makes no sense. It didn't have trample or anything. If I knew they could do that I'd have added more blockers. Checking with AI it doesn't match up with the rules. So here I am, reporting it.

    1 vote

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  10. Missing Card

    Opened a card pack for the new Teenage Mutant Ninja Turtles set, and received the Brainstorm full art card, and it is not available in any set, nor can I make the card with tokens. Is the card banned?

    1 vote

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  11. Auto Stops Are Missing - Please Stop Hand Coding These

    There needs to be some rules to identify when a card(s) should create an auto stop.

    Otherwise you get board states like this where the client auto passes:
    https://youtu.be/wYRSquPRPYY&t=1270

    This solves some future dev debt than hand coding every little detail into the client.

    2 votes

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  12. Card text blacked out and unreadable

    Since the last two updates, when building a deck or even when opening packs, some cards have portions of text blacked out and unreadable. I'm on Android.

    2 votes

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  13. Dark Leo and Shredder not visually removed from board after being removed

    I had Dark Leo and Shredder on the field and the opponent gave it -3/-3 (I think it was Karai's Technique). My creature stayed on the field as a -2/0 although it was also in the graveyard. I couldn't attack with the creature, its trigger didnt work, and I also played a second one and didnt trigger legend rule. But the creature that the game knew was removed was still visually on the board. Im not sure if it was the same for the opponent.

    2 votes

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  14. attack skipped

    I use turtle lair before attack pahse to attack for lethal but the attack phase never appeared.
    skipping the turn entirely.

    1 vote

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  15. Midweek Magic Achievement Stuck

    The Midweek Magic Achievement is stuck at 48/52.

    Last week I checked between games and it was not moving up. I thought maybe once the event is over all 3 will be counted at once but no.

    This week, I've checked prior to the games, did my 3 Standard Pauper wins and it's still stuck at 48/52.

    2 votes

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  16. Triskaidekaphile should be banned.

    I dont care who disagrees with me but between the first and last experience I had at an irl mtg event and now this on arena. I personally think all win the game car effects should be banned. We were not even 4 turns into a casual historic match and I lose before I can even get anything going cuz he built his deck to instantly get the win condition on that stupid card. 13 cards in hand, win the game. At the one tourney I went to, a guy had a 300+ card deck and 6 turns in played…

    1 vote

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  17. Abilities did not trigger correctly in game

    I had bloodthirsty conqueror out along with marauding blight priest and authority of the consuls. It was my opponent's turn and they played a creature card that should have activated The ability of my Enchantment authority of the consuls (which it may have I don't remember) but with me gaining one life from them playing a creature card it should have set in motion the abilities of the other two cards I Had on the playing field causing the opponent to lose life and for me to gain life in a chain reaction until the game ended, but that chain…

    1 vote

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  18. MTGA MacOS App Draining Battery Quickly Recently

    For the last week or so the MTGA Mac app has been draining my battery much faster than ever before. It is now reaching an energy impact of +/- 2000 in Activity Monitor while the game is actively being played which equates to draining a MacBook Pro battery in about an hour. Prior to this the max I would was around 100 and I could play for multiple hours without any battery problems.

    I'm using MacOs 14.1 Sonoma if that helps.

    1 vote

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  19. Impossible de combo avec le paiement de cout alternatif

    Bonjour,
    Je joue un deck incolore combo en historic. Je perds souvent des parties parce que je n'ai pas le temps de payer un cout de mana avec "ashnod's altar" (par exemple pour jouer un "kozileks command" x=15 avec "glaring freshraker" en jeu). Effectivement, sacrifier des créatures avec "ashnod's altar" ne décompte pas le compte à rebourd, et le séquence de clic pour effectuer l'action désirée est très longue : cliquer sur altar, cliquer sur la créature à sacrifier, cliquer sur "submit 1".
    De même avec "arcbourd ravager" qui souffre de la même mécanique de sacrifice qui ne stop pas…

    1 vote

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  20. draft pack bugged

    When I tried to claim the packs from the store that I won in the draft, it threw a connection error and they disappeared. I don't know if I got the cards because none appear as new when creating/editing a deck.

    1 vote

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MTG Arena Bugs & Product Suggestions

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