MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5763 results found
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Achievement not registering
Achievement “your go - win a game where you only cast spells on an opponent’s turn” completed several times and not registering.
18 votes -
Vincent Valentine
Vincent Valentine's triggered ability doesn't proc on the first enemy creature that dies. It seems to start working properly only after the second enemy creature that dies. This situation has been observed a dozen times.
7 votes -
For the love of god, turn off that voice!
Please, turn off the Bot voice on the main page! It is so annoying to hear her speech repeatedly !
2 votes -
Cannot buy gems in the Arena online store
I have tried multiple times over the past 3 days to buy gems in the Arena online store. Each time, when the purchase button is clicked (so it would normally pull up the external dialogue box to enter payment information), instead the screen grays out and it is stuck on "Waiting for the Server..." with a spinning circle indicator and the app freezes and can't do anything until I quit it. This is happening on the desktop application for MacOS Sequoia 15.6.1.
This problem has been posted by others already, I think, but I'm submitting this as a top-level post to show a list of attempted fixed that have not worked:
Restarting Arena
Restarting my computer
Logging out of Arena and logging back in
Uninstalling and reinstalling Arena
Deleting local log files from Arena (~/Library/Application Support/com.wizards.mtga + ~/Library/Logs/Wizards Of The Coast + ~/Library/Caches/com.wizards.mtga + ~/Library/Application Support/com.wizards.mtga + ~/Library/Application Support/Wizards Of The Coast + ~/Library/Caches/com.wizards.mtga + ~/Library/Logs/Wizards Of The Coast + ~/Library/Preferences/com.wizards.mtga.plist)
Uninstalling + reinstalling the Epic Games Launcher, including manually deleting all local log files for the Epic Games Launcher that I could find (~/Library/Application Support/Epic + ~/Library/Application Support/EpicGamesLauncher + ~/Library/Caches/com.epicgames.EpicGamesLauncher + ~/Library/Logs/EpicGamesLauncher + ~/Library/Preferences/com.epicgames.EpicGamesLauncher.plist + ~/Library/Saved Application State/com.epicgames.EpicGamesLauncher.savedState + /Library/Application Support/Epic + /Library/LaunchAgents/com.epicgames.* + /Library/LaunchDaemons/com.epicgames.*)
I have tried multiple times over the past 3 days to buy gems in the Arena online store. Each time, when the purchase button is clicked (so it would normally pull up the external dialogue box to enter payment information), instead the screen grays out and it is stuck on "Waiting for the Server..." with a spinning circle indicator and the app freezes and can't do anything until I quit it. This is happening on the desktop application for MacOS Sequoia 15.6.1.
This problem has been posted by others already, I think, but I'm submitting this as a top-level post…
2 votes -
Old Stickfingers X =2 always finds Ardyn and Ulamog the Defiler
In over 10 games against Old Stickfingers in brawl, every single time where X =2, the opponent mills Ardyn and Ulamog.
The number of occurrences and the fact it's always those 2 cards in the same order pretty much guarantees it's a bug and not a statistical anomaly.
Also, pretty sure these players know about this bug and are purposely exploiting it.
0 votes -
Appa, Steadfast Guardian / Quintorius Kand / Warped space
Hello.
Think ive found a bug re the title interactions.
Quintorius Kand was in play, used discover ability. Discovered Appa, Steadfast Guardian, played. Used triggered ability to airbend Quintorius Kand. 6 mana (all available) then spent on Warped Space. Could not use ability to case Quintorius Kand from exile at mana cost 0. Believed it is a bug I do not see why I couldn't cast.
1 vote -
arena direct - never received link to order edge of eternites collectors booster
arena direct - never received link to order edge of eternites collectors booster box win early august. wizards support never responde my ticket.
How i can get my prize?1 vote -
Behaviour change when using advanced seaarch
I just noticed that when you try to filter your deck, for example with "t:creature" now the creature cards show on the bottom, while it used to show them at the top of everything else.
2 votes -
Housemeld bug
Since the update today, Housemeld doesn’t work as intended. Opponent is given the option to return their commander to the command area after cast with all effects removed, instead of going to be an enchantment on the caster’s side.
3 votes -
Ragost doesn't properly lose all abilities
Step 1. Play Ragost, Deft Gastronaut and any other artifact
Step 2. Play Unable to Scream on Ragost
Step 3. Despite Ragost losing all abilities, other artifacts are still foods, and can still be sacrificed for 3 life.I'm playing on PC, and after Ragost loses all abilities then it should not be able to turn artifacts into food.
I also tested Witness Protection, in case it was just a problem with Unable to Scream but it also had the same problem. It seems to be a problem with all effects that cause Ragost to lose its abilities.
3 votes -
"Test of Endurance", "No, Bigger Than That", "Count the Counters", "One with Nothing", "The One-Shot", "Going Ultimate",
"Test of Endurance", "No, Bigger Than That", "Count the Counters", "One with Nothing", "The One-Shot", "Going Ultimate", and "Going Wide" achievements are not completing, even though I've completed all of them. It seems like any achievement that has to be accomplished only once (0/1) is not triggering.
13 votes -
Cannot login
Every time I log in I get prompted to reconnect to the server
3 votes -
cant log on
I can not log on. it says there is no connection, but my internet is fine.
3 votes -
Client crash during draft
Got a crash of the client (PC windows 11) during my last quick draft, had to restart the client and reconnect. Lost the game by the time i reconnected. No apparent issues with my connection. Can you help me?
3 votes -
Error when entering the game
Since today I can't enter the game on any device. I have restarted the game, and the devices (PC and android) but it doesn't fix it.
3 votes -
Add Alchemy-Free Brawl Queues to MTG Arena
Dear Wizards team,
Historic Brawl is a blast......until Alchemy cards crash the party.
Mythweaver Poq is the poster child: “singleton format” apparently means “unless your commander feels like duplicating lands every turn.” Cool cool cool.
I’m not asking you to delete Alchemy from existence. Just give us players the option to opt out of it. Some of us want to play Magic, not dodge digital gimmicks that feel like that weird uncle who keeps insisting we hear his latest crypto talk at Thanksgiving.
Let players have the choice in how they want to engage with the card pool
Thanks for considering it.
Dear Wizards team,
Historic Brawl is a blast......until Alchemy cards crash the party.
Mythweaver Poq is the poster child: “singleton format” apparently means “unless your commander feels like duplicating lands every turn.” Cool cool cool.
I’m not asking you to delete Alchemy from existence. Just give us players the option to opt out of it. Some of us want to play Magic, not dodge digital gimmicks that feel like that weird uncle who keeps insisting we hear his latest crypto talk at Thanksgiving.
Let players have the choice in how they want to engage with the card pool
Thanks for…
2 votes -
Azure Beastbinder Bug
During a game with the Skybeastman, I removed the abilities from the white Wizard 's staff and the token that was equipped to it continued to have the +1/+1 and gain life when attacking.
3 votes -
Archenemy's Charm targeted and exiled my hexproof creature.
On MTG Arena, I had Elenda, Saint of Dusk in play and my opponent exiled her with Archenemy's Charm. Archenemy's Charm is an Instant that "exile(s) target creature" and Elenda specifically has hexproof from Instants. My opponent seemed to be aware of this bug.
3 votes -
Ranked Historic; Attacking slivers deal 1 damage to opponent - delt 3x instead
Three slivers attacked, one had opponent losses one life for each sliver that attack. I had 7 and was at -2 before i could assign blockers. I didn't see anything on the board that would have multiplied the damage…
3 votes -
Swiftboots
My opponent was able to target my creatures more than once while equipped with Swiftboots. The Hexprof is not working.
1 vote
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