MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3190 results found
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Excessive ETB triggers from Doppelgang should not result in a draw for the caster
I copied 4 permanents with Dopplegang, Resplendent Angel, Fiendish Panda, Case of the Uneaten Feast and Felidar Retreat. The lifegain from Case and the resulting +1/+1 counters for the Panda caused what seemed like hundreds of effects to go to the stack on my side. I checked resolve all and sat there while the game engine did it's thing. At a certain point I got a warning that I needed to take a different action or the game would result in a draw, which is what ultimately happened. This seems unfair and is punishing for the player who casts Doppelgang. If there were too many triggers or it took too much time, the game engine should just short-circuit and resolve all of them or ask the opponent if they would like to concede or proceed with the game.
I copied 4 permanents with Dopplegang, Resplendent Angel, Fiendish Panda, Case of the Uneaten Feast and Felidar Retreat. The lifegain from Case and the resulting +1/+1 counters for the Panda caused what seemed like hundreds of effects to go to the stack on my side. I checked resolve all and sat there while the game engine did it's thing. At a certain point I got a warning that I needed to take a different action or the game would result in a draw, which is what ultimately happened. This seems unfair and is punishing for the player who casts Doppelgang.…
2 votes -
Jump-In-Event is stuck - I cannot resign and play on
Jump-In-Event is stuck
(I play on PC, on Windows 10)
I am unable to play the event again. When trying to play again, it only shows "home" after going to jump in..
I cannot start a new game, I cannot resign.Jump-In is my favourite format and I spend all my gold on it.
Please help me, so I can continue playing it.
(Before I reported the bug, I went on "Repair Game files". But it did not help. The game is still stuck. I cannot play Jump-In.)
2 votes -
Essay
I am looking for a reliable service that can help with student assignments, such as writing essays, abstracts, or reports. I am interested in quality, meeting deadlines, and reasonable prices. If you have used such a service, please share your experience.
1 vote -
Black screen (or "Waiting for Server") when trying to access my account
Dear team,
since the Jan 13, 2026 - Game Maintenance - Lorwyn Eclipsed Update, I'm having trouble with my account. First it was sudden crashes, which is inconvenient but overall ok. But since Wednesday Jan 14, I cannot access my regular account any more. When I log in, the screen goes black or has a stuck “Waiting for server” wheel. Nothing happens any more.I tried all the suggested measures in the Q&A. Nothing helps. Also tried different devices. Same thing.
However, if I create a new account, this will work and I can play games just fine. Which tells me my device and client are fine. Just my regular account seems not to be able to connect with your server somehow.
Please take a look into this issue. At the very least, please take a look at my account if the data is still there and uncorrupted. I am very worried that all I built up over the years is just gone now.
Thank you.
Dear team,
since the Jan 13, 2026 - Game Maintenance - Lorwyn Eclipsed Update, I'm having trouble with my account. First it was sudden crashes, which is inconvenient but overall ok. But since Wednesday Jan 14, I cannot access my regular account any more. When I log in, the screen goes black or has a stuck “Waiting for server” wheel. Nothing happens any more.I tried all the suggested measures in the Q&A. Nothing helps. Also tried different devices. Same thing.
However, if I create a new account, this will work and I can play games just fine. Which…
1 vote -
Hit anything after the inital screen and it freezes
2026.55.0.5391.1225076
Since downloading the latest in game data, every time I get past the initial screen after loading, the game just freezes. This happens no matter wherever I go and I havent been able to do play, deck edit/build, etc.
2 votes -
Toph, the first metalbender + Honest Work Bug during Arena Direct
I played an Arena direct event today where I cast Honest Work on my opponent’s Toph, first Metalbender, which had it lose all abilities, however, my opponent cast Barrels of Blasting Jelly, which entered as a land. When my opponent earthbended the Blasting Jelly and it died, it also returned to the battlefield because it was a land. This created a poor experience a difficult match which should not have been the case. I have also attached a screenshot of the blasting jelly as a land.
2 votes -
Water spirit appearing as 0 cost after airbend
During game benevolent river spirirt was airbended, it appeared as only 0 cost in exile and was played for just it's water bending cost. This swung the game in OP's favour and caused game loss.
3 votes -
I want to be able to submit card ideas to WOTC
I think that you should make an event in MTG arena where people (with a certain amount of play time) get to submit and vote on cards to be put into either just Arena or MTG as a whole as a real card (and you could make it so that people need to pay gems to submit card idea (no photos (and maybe names) just rules text, costs, and stats)) and maybe it could reward the top 3-5 winners for getting their cards created by giving them some gems (and if you choose to make 5 or more cards you could make secret lairs)
I think that you should make an event in MTG arena where people (with a certain amount of play time) get to submit and vote on cards to be put into either just Arena or MTG as a whole as a real card (and you could make it so that people need to pay gems to submit card idea (no photos (and maybe names) just rules text, costs, and stats)) and maybe it could reward the top 3-5 winners for getting their cards created by giving them some gems (and if you choose to make 5 or more cards you…
1 vote -
You can’t play creature cards with flash from the top of your deck even though Vizier of the Minagerie doesn’t specify it shouldn’t
Please fix it so that Vizier (and other similar cards) either specify on your turn or allow for spells with flash to be cast able
1 vote -
Gold Pack Progression isn't going up anymore
I purchased a Thunder Junction pack yesterday it went up. I purchased two today, and neither has counted towards the progression. I'd be at 10 if they had.
If I could see my pack purchase history somewhere, I'd send a bunch of images referencing all that, but if I can, I don't know how, nor do I know if this has ever been fixed for anyone else.
1 vote -
Game is broken
What the **** did you people do with the maintenance a couple days ago (late March). The servers are still *, I’m still waiting on my refund for tournament entry due to poor servers and *** matchmaking. I still haven’t been compensated for my false loses (roughly 30 at this point) due to poor servers in ranked mode which would appropriately place me in mythic. Someone has to know what to do or hire someone that’s intelligent enough to fix the issues. The same problems happening over and over again is getting old. Issue full refunds to everybody.
1 vote -
Cant sideboard in Play-In
After g1 in a Qualifier Play in Match, i sideboarded into another deck. When the second game started however, i was still on the first deck
1 vote -
gem store empty
When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.
2026.57.20.11631.1247675
Things I tried to fix:
- Verified files with steam - Found 8 corrupt files and redownloaded them
- Launched again, logged out of account, logged in, still no gem shop purchase items available
- Reproduced 3 times in a row (I was not on a VPN)Steps to reproduce:
1. Launch Steam on a windows 10 computer
2. Launch MTG Arena
3. Log in to account
4. Click Store
5. Click Gem tab at the bottom of the screen
6. Notice there are no options to buy gems in the store at all, absolutely nothing shows, just empty UI, no errors pop upLog info (I removed my personal device info since your bug report system doesn't seem private):
[0] Startup Timestamp: 3/27/2026 12:35:27 PM
[0] Loaded embedded metadata
[0] Initializing Steam
[0] Steam status: Available
[0] CredentialLoginContext created
[0] Environment set to Prod, AWS
[0] Could not find autoplay holder, autoplay disabled
[0] [SocialManager] Social manager for HasbroGo is being used
[0] Version: 2026.57.20.11631 / 2026.57.20.11631.1247675 /
[0] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[1] WwiseUnity: Wwise(R) SDK Version 2023.1.14 Build 8770.
[1] WwiseUnity: Setting Plugin DLL path to: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Plugins\x8664
[1] WwiseUnity: Sound engine initialized successfully.
[2] [TaskLogger]Ringing Doorbell at https://doorbellprod.w2.mtgarena.com/api/v2/ring
[6] [TaskLogger]Steam AuthToken retrieved.
[93] [TaskLogger]Doorbell response: {"fdURI":"tcp://frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010","bundleManifests":[{"category":"Audio","priority":50,"hash":"c3132f0e7c81ff8ef8acd32d0b1f859d"}]}
[98] [TaskLogger][Accounts - Startup] Player has rememberMe ID (refresh token) saved. Attempting fast login.
[213] Connecting to Front Door: frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010
[254] [UnityCrossThreadLogger]Got non-message event: Wizards.Arena.TcpConnection.TcpOpenedEvent
[255] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
[301] [UnityCrossThreadLogger]Sending message GraphGetGraphDefinitions while in queue, the message will be ignored. msg details: {"RequestedType":"None"}
[437] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[437] [Manifest]Bundle download destination: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads
[437] [Manifest]Found 0 manifest metadata entries from configuration.
[437] [Manifest]Found 1 manifest metadata entries from doorbell.
[437] [Manifest]GET manifest pointer from https://assets.mtgarena.wizards.com/External2026.57.20.11631.1247675-windows.mtga ...
[438] [Manifest]Using manifest metadata: General|ManifestAudioc3132f0e7c81ff8ef8acd32d0b1f859d.mtga
[439] [Manifest]Found 1 manifest metadata entries from pointer file.
[443] [Manifest]Using manifest metadata: Automatic|Manifest451cd059754af191b3ce5295e2106c81.mtga
[448] [Manifest]Manifest451cd059754af191b3ce5295e2106c81.mtga has incorrect hash; redownloading...
[448] [Manifest]Downloading Manifest451cd059754af191b3ce5295e2106c81.mtga...
[448] [Manifest]GET manifest from https://assets.mtgarena.wizards.com/Manifest451cd059754af191b3ce5295e2106c81.mtga ...
[571] [Manifest]Manifest download complete
[660] [UnityCrossThreadLogger]Loading SqlLocalizationManager from file: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads\Raw\RawClientLocalizationa603355767510b8901833cbb90cb5419.mtga {}
[708] ALTCardViewBuilder.Prefabs
[1271] 3/27/2026 12:35:35 PM LoadWrapperScene
[1271] Caches cleared
[1272] Unloading the last loaded scene Assets/Core/AssetPrep/AssetPrep.unity(build index: 1), is not supported. Please use SceneManager.LoadScene()/EditorSceneManager.OpenScene() to switch to another scene.
[1283] There can be only one active Event System.
[1283] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[1283] MainNav load in 80ms
[1284] [UnityCrossThreadLogger]Creating SteamPurchaseController
[1284] 3/27/2026 12:35:35 PM CoroutineStartupSequence
[1917] [UnityCrossThreadLogger]GeneralStore Initializing
[1917] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
[1917] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
[1950] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
[1950] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
[1950] [UnityCrossThreadLogger][IAPPurchaseController] Purchases fetched from store, 0 Pending
[1950] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
[1950] [UnityCrossThreadLogger]Process pending purchases 0 @ 10.54843
[1951] 3/27/2026 12:35:39 PM CoroutineStartupSequence - Data retrieved
[2055] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"None","toSceneName":"Home","initiator":"System","context":"Landing Page 'Home'"}
[2102] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[2103] PreviousPlayBladeVisualState is being set to the same value as previously: Events
[2191] BEGIN home page notification flow
[2204] END home page notification flow
[2999] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"Home","toSceneName":"Store","initiator":"System","context":"NavBar button"}
[3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
[3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
[3064] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[3241] [UnityCrossThreadLogger]GeneralStore Initializing
[3241] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
[3241] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
[3274] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
[3274] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
[3274] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
[3274] [UnityCrossThreadLogger]Process pending purchases 0 @ 17.87684When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.
2026.57.20.11631.1247675
Things I tried to fix:
- Verified files with steam - Found 8 corrupt files and redownloaded them
- Launched again, logged out of account, logged…1 vote -
Play-In Win dissapeared
Had a Match-Win in the Qualifier Play-In before the login issues started. Now that i can log in again, the win dissapeared.
1 vote -
unable to play flash
You can't play cards with flash still you useless pile of semi-sentient garbage.
1 vote -
draft bub
Bonjour,
J'ai commencé une draft hier et je ne l'avais pas terminée. Aujourd'hui je me reconnecte mais impossible de la finir. Savez-vous comment résoudre ce problème ?1 vote -
TIMEOUT GEMS LOST
Unable to log in. Authentication failed. Timeout during a draft.
The game has now restarted, but the match is not in progress, and both the Gems and prizes won are unclaimed!
LOST GEMS?1 vote -
Any Land Ability Image Error
I found this when first using Spara's Headquarters...when playing the land, a trigger appears for the cycling ability. However, a grayed out picture of fblthp appears and I can only assume this is an error. This just appeared after the recent update, so unsure if this is a bug or what. The following screenshot was taken when using "Urban Retreat", which provides a 2 mana bounce ability. The same image shows up.
2 votes -
Vv'viza orbital overseer landers + March of the world ooze
Vv'Viza landers don't become 6/6 if March of the world ooze is already on the board.
Reproduction is fairly simple: attack with Vv'viza and March of the ooze on board. The new created lander will come out as regular 2/1 instead of 6/6. It's is still an ooze tho
In screenshot it is seen that there are 6/6 and 2/1 lander tokens. 2/1 token is an ooze.
1 vote -
Infinite counters column
I was playing in the pick-two draft tmnt, when I put a stun counter on an opponent creature, the game showed a column of counters, despite it was only a visual bug because the game progressed as usual. When I entered a new game, the same bug happened when my opponent put some +1/+1 counters on his creatures, but this time it made the game crush and I subsequently lost the game (and the draft, losing as such 900 gems).
1 vote
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