MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3590 results found
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Cards are not being removed
As you can see my opponent has Verdant Catacombs both in his Hand and Graveyard. For some reason on my client (PC) various cards just do not move from the board to the graveyard. My Lands in this game were permanently "tapped", even though it worked casting as normal, except I couldnt manually tap them anymore. For some reason it seems like the Client randomly disconnects when it needs to "clean up" board states and then just doesnt do it.
1 vote -
search your library for a card
Game give me the wrong card when I use "search your library for a card" on phone.
It's to hard to select a card and when I tap a card it give me the wrong card.
Lose a ranked game because of this, please give me back my elo.1 vote -
Token limit
The limit on creature tokens of 250 has cost me several games. One instance I was doubling rats to overwhelm the opponent but he has a creature with life gain and an enchantment doubling his +1/+1 tokens. He had no limit to how big that could get but my ceiling was 250.
In a real match I would win as I was doubling rats 2 times each turn due to untapping each combat. But I lost due to wizards capping the token rats but not the +1/+1 tokens.
1 vote -
Untapped command tower and the game incorrectly ended turn without letting me cast lightning bolt
Untapped command tower and the game incorrectly ended turn without letting me cast lightning bolt.
Commander = raph & Leo
Bug occurred following a fire magic cast on my turn.
1 vote -
All cards in the same line
Lands lined up in opponents' side of the field and vice versa, nonland permanents are gummed up in the center of the field. Encountered bug playing premier draft on arena.
1 vote -
Slickshot Show-Off: Plot Electricity Sound Effect Lasts Whole Game
Plotting Slickshot Show-off in standard ranked causes the plot electricity sound effect to play for the entirety of the game, including when Slickshot Show-off is in the graveyard, returned to hand, or exiled. This does not happen with other cards that have plot before slickshot show-off is played. Those only last that turn as a short zap sound effect.
I have screen recordings of a game where the bug happens, and a game where a different card is plotted with no bug. Files are too big, so here is an Imgur link: https://imgur.com/a/ie5cI0M
Platform: iPad via App Store
Steps to recreate:
1) Enter standard ranked.
2a) Play any other card with haste. Attack or don’t attack, doesn’t matter. Wait a turn and any haste electricity sound will have gone away. It’s typically just a short buzz anyway. This step is optional. (The card I used for the Imgur videos is Demonic Ruckus. No issues)
2b) Plot Slickshot Show-off and play it whenever. The noise starts when mana is spent to plot the card. The sound seems to be tied to the plot “fireball” animation (idk how to describe it), but also sounds like the haste sound effect.
3) Play the rest of the game as normal. The plot electricity sound effect will not stop.I haven’t tried other game modes or deck types with it. As far as I know, it’s only in standard ranked regardless of what deck I personally use (red/blue or red/black etc.). I haven’t encountered it when other players play it, just on my end when I plot it. Have also not yet had a game where I played Slickshot Show-Off then Demonic Ruckus (or similar) to see if it turns it off somehow, but I’m trying to get it.
(This previously said plot and play from hand, but I couldn’t reproduce the play from hand bug. Must’ve been mistaken, but plot bug should be reproducible)
Plotting Slickshot Show-off in standard ranked causes the plot electricity sound effect to play for the entirety of the game, including when Slickshot Show-off is in the graveyard, returned to hand, or exiled. This does not happen with other cards that have plot before slickshot show-off is played. Those only last that turn as a short zap sound effect.
I have screen recordings of a game where the bug happens, and a game where a different card is plotted with no bug. Files are too big, so here is an Imgur link: https://imgur.com/a/ie5cI0M
Platform: iPad via App Store
Steps to…1 vote -
Booster Tutor should reveal the cards!
That's what it says on the card, at least, and I think it would be more fun (for the opponent) that way. Instead of just sitting and watching the spinning spellbook icon, you could see what options the opponent is considering, similar to Atraxa. I understand the implementation piggybacks on the Alchemy spellbook, but I think it would be worth the coding effort. Thanks for the awesome cube, I'm loving playing it!
1 vote -
Ancient Adamantoise below zero and indestructable bug
Ancient Adamantoise can have toughness below zero and giving it indestructible will continue to allow it to live.
Normally of a creature's toughness goes to 0 or lower, it dies and this cannot be stopped by indestructible.
However in this case (see image) it is at -22 and is still able to survive. I'm not sure that is intended.
1 vote -
opponent found a way to force me to lose using server connectivity
I was playing an opponent on ranked when the game "crashed" it locked up and said server disconnected. It force resets the client than i load back up against the same opponent when the client locks up again at the player vs screen. No problem on my opponents before, after or during until I was about to win. This interaction has caused me to receive two loses on ranked against the same player. I have a screen shot of the opponents name. The time was about 13:47 UTC.
2 votes -
requiting hex - firdoch core
Hello,
in a game i had 3 requting hex, enough mana etc. My opponent activated firdoch core for 4 Mana an attacked.
In this case firdoch core is actually a creature - an artifact creature, but a creature. Nevertheless i can´t cast my requiting hex. What was wrong?
Thank you1 vote -
Visual Bug Toxic Deluge
Visual bug where my opponent used Toxic Deluge and a creature was left on the battlefield with -x/-x. Seems to be visual only as I could not interact with the creature. Happened twice in one game while on an Android os.
2 votes -
Game crashes upon matching with an opponent
I am playing on Android, with the new patch on 3/31, every time I match with an opponent, the app crashes. I have to open the app again and then it will bring me into the game.
2 votes -
Purchase History
Let us see a purchase history for MTG Arena, either in the app or in our WOTC account.
2 votes -
When I create a ticket in MTG Arena Support, it automatically updates the ticket to be closed and solved
Need help on this one
1 vote -
Sphinx Tutelage didnt mill opponent when i drew
I had painter's servant and sphynx's tutelage on the battlefield. I drew and opponent milled 2 cards and that was it. With the combo on they should had milled the whole deck. it was two artifact lands but it should have done it.
1 vote -
Dark Depths unavailable
Dark Depths (non-avatar version) has been removed from the client, which keeps me from playing my deck (since i don't own copies of the avatar version). Please re-add it
2 votes -
Hofri Ghostforge + token doubler
Whenever the token created by Hofri Ghostforge (STX 192) would be doubled, such as with Anointed Procession, the game server crashes. Play cannot proceed, nor can players concede, though the client is still fully interactive.
1 vote -
Able to cast spells without paying cost
Why don't you have to pay these costs?
1 vote -
Couldn’t see cards in Draft
I‘m playing a Powered Cube Draft on Arena and on pack 2 pick 8 suddenly all cards disappear and I cannot take any. For the further packs they won’t show up again. I found out at one point that if I switch my picks to the bottom I could see the cards again. I‘m playing on an iPad.
1 vote -
Set Completionist II achievement not working for Revnica Allegiance
Set Completionist II not working for completed set named Ravnica Allegiance. Reward not unlocked.
1 vote
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