MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3221 results found
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Bug
While playing on mobile, it’ll show on my screen that it’s the other players turn. While it shows me that I am unable to click or do anything yet it’s actually my turn and then I see the timer for me.
1 vote -
Phoenix of Ash bug?
Hello! I think I had everything to play this card for it's scape cost, but during 3 turns it was impossible to play it. It just doesn't activated to play it. I share here screenshot of this case. I was playin on windows 10. Can you chek this please? Thanks.
1 vote -
Screen turned to grey and black stripes
Was in a lorwyn premiere draft match on mobile, cards that were played all stacked in the center of the board, then screen turned to grey and black stripes and couldn’t see anything. Had to restart client, could see cards and hand again but screen was still black and grey stripes. Caused me to miss out on 3 turns and lost me the match.
1 vote -
Reconnect button blocking me from playing
I can't load the game, because the "status" and "reconnect" buttons are popping up before the game finishes loading and it finishes loading behind the "reconnect" button. So its forcing me to press reconnect even though its already loaded behind the button.
1 vote -
Game stops working after one match
After any match, the game keeps loading and never returns to the home page.
1 vote -
Patchwork banner
You can’t play instant spells to counter with patchwork banner
1 vote -
bug on draft environmet
On my last match on quick draft Lorwyn Eclipsed, my opponent cast a Gallant Fowlknight and, going to combat step, activated Gravelgill Scoundrel. Then, ALL his/her creatures become unblockable and obviously I lost that match despite having enough creatures to block. Whatahell?! I want a refund to play again and this bug fixed, it was not fair!
1 vote -
1 vote
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disconnect
I was playing lorwyn draft and randomly got disconnected from the game and got a loss. I walked away from the computer for a few minutes and then decided to play another game. When I pressed play I got reconnected to the old game right as my timeouts ran out, that lead to me actually losing the game and the draft tracker marked it as 2 losses. (Best of 1)
game version:2026.56.0.11227.1234174
Give me my gems back -.-1 vote -
Meander's guid bug trigger
Meander's guide trigger bugged on me during a draft. Frustrating when it costs an avoidable loss.
Did the attack, then did the next step of tapping a merfolk, but did not get a trigger to return a creature from the graveyard even though there were viable targets1 vote -
home
The home screen menu is whited out.
1 vote -
Carta mal traducida
Quería reportar una mala traducción de una carta de Lluwen, Imperfect Naturalist.
Si bien no afecta al normal desarrollo del juego, es incómodo ver como una carta de Magic Arena se encuentra con ese detalle.1 vote -
Game loads up smooth with no issues, but locks up when any menu option is selected. This problem has persisted since Fridays update
Using Samsung Galaxy S20 on current Android OS
Downloaded and installed latest Arena patch
The gane loads normally and the main screen has no slowdown
When I select Play or Deck the game freezes. If I select packs if goes to the screen but when I try to open a pack the game freezes. It first tries to play the animation, then stalls out and eventually freezes. The music also starts to play on my home screen if I tab out of the Arena screen. The game has been unplayable since the patch1 vote -
Lys Alana Dignitary Behold Elf Not Working
Was unable to behold Stoic Grove Guide or Dawnhand Eulogist during a Lorwyn Eclipse Quick Draft event.
1 vote -
Incorrect rules interaction: ward didn't trigger
Incorrect rules interaction: My opponent cast Pacifism on my Ajani's Pridemate. I exiled their Pacifism with Sheltered by Ghosts, enchanting the same creature. They cast Pacifism again (on the same creature) for 2 mana even though Sheltered by Ghosts conveyed ward 2 so it should have cost 4.
Playing on a PC (Windows 11).1 vote -
Ulamog bug
I played against Ulamog on Arena Brawl. Ulamog has indestructible. And I used toxic deluge and did -X/-X enough to remove Ulamog even though it has indestructible but did not work so I think there is a bug. -x/-x gets around indestructible.
1 vote -
Unable to purchase anything with money
Any time I try to buy anything that costs money (gems, wildcards, etc), clicking the price to purchase the item causes "Waiting for Server" to appear and it hangs like that and never times out or resolves. Ideally being able to purchase things would be nice, but at the very least, could you make it so the Waiting For Server message times out or has a cancel button or something?
2 votes -
crash
I was playing Qualifier weekend and after game one instead of taking me to the sideboard, it took me to the main menú. It was really werid as Im not sure if it's an exploit or bug bugt only happens while winning. Afterwards, I restarted the game and it took me back to the game but WITHOUT going into the sideboard, it took me to the game 2 loading screen instead. I had to wait until my opponent finished sideboarding. This is something happens way more often during draft/qualifier weekend. In regular std games this doesn't happen, unless it's mythic…
1 vote -
crash
I was playing Qualifier weekend and after game one instead of taking me to the sideboard, it took me to the main menú. It was really werid as Im not sure if it's an exploit or bug bugt only happens while winning. Afterwards, I restarted the game and it took me back to the game but WITHOUT going into the sideboard, it took me to the game 2 loading screen instead. I had to wait until my opponent finished sideboarding. This is something happens way more often during draft/qualifier weekend. In regular std games this doesn't happen, unless it's mythic…
1 vote -
crash
I was playing qualifier weekend and after game one instead of taking me to the sideboard it took me to the main menu, it was really weird as Im not sure if it's an exploit or bug but it only happens while winning. Afterwards y restarted the game and it took me back to the game but WITHOUT going into the sideboard, it took me to the game 2 loading screen instead . I had to wait until my opponent finished sideboarding. This is something happens way more often during draft/qualifier weekend. In regular std games doesn't happen, unless it's…
1 vote
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