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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9392 results found

  1. Land ***** in Draft is CONSTANT!!! NOT RANDOM!!!

    Do something to fix this...it really sucks not being able to play in a Draft where I spent resources to enter.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Limited Rank

    My Limited Rank is Stuck and does Not change.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Match disconnect without reconnect

    I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.

    Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. 3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. [BUG] MTG Arena shows the wrong currency in the store

    MTG Arena on macOS shows the wrong currency in the store (Euro instead of US Dollar) despite living and being located in the US.

    Entire purchase flow shows Euro prices.

    Issue is isolated to MTG Arena on macOS, on Windows and iOS the correct currency (US Dollar) is being shown

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  6. Emrakul, the World Anew and Tergrid do not work

    I had a Tergrid and used a discard spell (Rougue class).Opponent discarded Emrakul, the Wolrld Anew and clicked Madness. He did not have the colorless manas for it. I couldnt put him onto the battlefield with Tergrids effect.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  7. CAN NOT GET MY REWARD

    IN FF Colletor Booster,I was already achieved 7 cictories .But when I want get my reward , I click Claim ,my program get stuck.I cant get my reward in my phone or my PC .Furthermore,I cant start new Colletor Booster event ,it makes very sad

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  8. can't found match

    i start finding a match. then it searchs for match for 40 seconds. then it says "Connection to server". then it launchs me to general menu

    2 votes

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  9. server disconnect while only playing draft

    Server disconnection happened two times while only playing draft matches, not while playing standard games. After disconnection, it kept until I lost that match for a timeout, then the server connection recovered.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. アリーナダイレクトで勝手に一敗つけられた

    アリーナダイレクトで勝手に一敗つけられた。直して欲しい。

    1 vote

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  11. unable to login authentication failed

    When I open Arena, it opens to a black screen that reads "Unable to Login. Authentication failed for kodama-llama: An exception occurred"

    I have tried logging out and logging in and uninstalling and reinstalling to fix the issue, but neither works.

    9 votes

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  12. Friends list bug

    My friends are always appearing offline, I cannot send requests and I cannot accept them

    3 votes

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  13. Unfair matching system

    The system clearly changes the opponent's deck depending on the deck you use.

    There is also a strong tendency to rely on accounts.

    The difference is noticeable when copying a streamer's deck.

    I have made a report like this before, but it has not been reflected at all.

    I feel like the gameplay has been significantly lost as a digital card game, but is that okay?

    It makes me laugh that MTGA doesn't do what other digital card games can do.

    I have stopped watching MTGA tournaments because I feel that if the world championships are held with this kind…

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Cant rejoin a game in progress

    When I lose connection. The game doesn't rejoin a game in progress it simply finds a new match an forfiets the prior match . With some of the connection troubles this game has this is game breaking.

    6 votes

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  15. Not giving priority

    Game not giving priority.

    My opponent target a creature of mine with the triggered ability of 2 tokens permanents ETB. Me having a spell in hand to repond to that target, the game did not give me prioriy.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Visual Bug - Jerky, sped up animation

    For the last two weeks (I think) there is a bug in almost every game where when I play my first land and first creature during a game the animation is jerky and sped up. Doesn't affect anything gameplay wise, is just super annoying.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Cannot see more than 3 Auras or Equipments on any given creature.

    I am not able to see more than 3 attachments on a creature. Whether they be my creatures or my opponents. Whether they be artifacts or enchantments.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Limited Landscape Missing Card

    Platform: PC (Windows 11)

    to reproduce: draft a special-treatment Crystal Quarry in a EoE Alchemy Premier event. Put quarry in deck. View deck in landcape orientation.

    expected result: a Crystal Quarry shows up in the visual layout on the bottom of the screen
    Actual result: Crystal Quarry didn't appear; land count showed 17 lands but only 16 appear.

    Additionally, this bug failed to post the first several attempts.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. BUGs with time fuses and weftwalking

    The Weftwalking and the Time Fuses interact very rarely. There are 2 different bugs I encountered in my Arena Qualifier Weekend, both got me out of the tournament.

    First, I lost because the Weftwalking ability forced me to cast my spell for 0 mana. These are the steps: I had an X mana spell that I needed to cast first in order to win that turn. Weftwalking says MAY cast for 0 mana but I am not obligated. Even if the card says so, I did not get the chance — my spell instantly cast for X=0 and lost me…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. bug draft

    While I was playing a draft match, the game suddenly stopped working and kicked me out of the match. I rejoined, but the game was counted as a loss. I am requesting a refund of 1500 gems, thank you.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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