MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10228 results found
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Timeline Culler graveyard cast not using warp
In a draft, I had a timeline culler that I tried to cast from my graveyard using its warp ability, as the card states. It did not let me, but let me cast it using its regular casting cost, which it does not say I can do.
5 votes -
Asset manifest
The Arena client for Mac won't start up. It goes to a screen that says "Asset Error Detected," and when it relaunches the same thing happens.
5 votes -
Problems loading
I just downloaded the newest update. The game acts like it's going to load and then goes to black screen for hours
5 votes -
Sideboard Size reporting
Sideboard size of 12 cards is showing a no save error with 12 cards in the sideboard. Error at save says: "This deck has the following issues and can not be saved: Decks cannot have more than 15 cards in the sideboard." In the picture attached it is apparent that the deck has 12 in the sideboard. This was also a non-issue as of yesterday, until last night. I have attempted the file repair, and tried on both iOS and PC platforms. Both of which are up to date.
7 votes -
‘You have lost your connection to the server’
Despite the connection saying ‘all systems are operational’
Every time you log in it disconnects right now on iOS mobile
It actually disconnects as soon as you log in for the past 20 minutes
New player here, is it normal for something to be wrong each time you log in?6 votes -
冬の実績
日本語設定のアリーナで"冬の実績"の"お祝いのごちそう"の達成条件表示が間違っている。
達成条件:
誤:宝物トークンを合計45個生け贄に捧げる。
正:食物トークンを合計45個生け贄に捧げる。2 votes -
Rotpriest error
I am playing Pioneer or Historic formats. Using a poisoner deck. I have a Necrogen Rotpriest in play as well as a Venerated Rotpriest. When I use the Necrogen Rotpriest ability, on either creature, it should trigger the Venerated Rotpriest ability but it doesn’t. As well, often times opponents cast an enchantment which exiles a target creature until it leaves play. This should also trigger the Venerated Rotpriest ability but often times doesn’t. Have tried repairing files.
1 vote -
2 votes
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Blightwing Whelp not working correctly.
I am playing Pioneer Format on a new iPad. Tried fixing game files. When my Blightwing Whelp damages the opponent (who has poison counters) I only seek a card the first time. Every subsequent attack the pop up saying seek a card comes up, but I don’t actually get a card. Except the first time I attack with it in a battle. Not sure if it happens in other formats?
1 vote -
Painful Quandary - Bug
There seem to be a bug with the painful quandry card in which if the card gets fired off first on a stack of effects it doesn’t resolve. I believe it’s linked to the new avatar cards and my guess is there’s a small conflict resolve error that needs to be adjusted. I was playing against someone with a shrine based deck and they would lay spells and it would trigger but their life wouldn’t go down. I didn’t think to grab a video until after because I was playing on my phone, but should’ve easy to recreate: painful quandary…
2 votes -
Winter Achievements bugged
I built a deck containing over 20 elves while having the festive fighter title equipped and neither "Elfame Holiday" or "Decorated Duelist" counted progress off my first game.
It was a ranked pioneer game in which I won. Neither achievement specifies a mode beyond "Games against sparky nor direct challenge count"
I remember a similiar issue during the yargle event, but there were post about it being a known issue and I dont see any such post this time
0 votes -
Can't play my deck in the Brawl event
Hi, I cannot play my deck in the Brawl challenge currently ongoing on MtG Arena.
I've imported a deck and the game approved it but when I try to start a game, I get stuck in “Waiting for opponent” for infinite time, at each try.
When looking at my deck, it looks like no Commander appears in the Commander slot. It should be Saruman.1 vote -
Win game with negative lives
El contrincante pasó a vidas negativas y la partida sigue hasta que él ganó.
1 vote -
Force of Negation will not redeem with mythic wildcard
force of negation will not redeem with mythic wildcard
I have clicked on not collected, mythic rarity, instant
Force of Negation appears. When I click on craft all, it then tells me not enough wildcards- you do not have enough wildcards to finish this deck.- Rare Wildcard:11 vote -
Some way to stop the afk timer while the stack is resolving
I have lost a few game because of inactivety due to the timer running out while the stack is resolving
Most recently the stack had 185 actions to resolve and I couldn't do anything to stop the AFK timer from counting down while the stack was resolving
I play mostly on android
1 vote -
Can’t craft Tarkir Dragonstorm Precons
I’m unable to craft the Tarkir Dragonstorm Precon commander cards in Arena. Why would these cards show at all if we can’t get them with wildcards?
8 votes -
Karakyk Guardian has multiple bugs
Karakyk Guardian is bugged- it doesn't lose hexproof, and my opponent in draft just cast one for 3 mana. I'd like a refund to my account for this premier draft. It was impossible to win this game because of this bug, even though I had removal in my hand.
12 votes -
Bloodbraid Elf Cascade bug
Somehow my Bloodbraid Elf (mana value 4) tried to cascade into Leyline Binding (mana value 6). I wasn't able to actually cast the Leyline Binding though, and all revealed cards went to the bottom of my library.
3 votes -
Mythic and rare alchemy card nerf
They should return our wild cards for the mythic and rare alchemy cards they just made useless. It takes many hrs of gameplay and/or money to earn those cards and build a deck around them.
1 vote -
Enweb not working
The enweb feature is not working on this card. I had enough mana and a tapped creature and it didn’t light up. This was during tournament play.
3 votes
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