MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10226 results found
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I can’t see life totals or creature stats
Following the latest update on iPhone instead of certain graphics i see a couple of blocks of colour. This is affecting life totals, creatures stats, progress count on quests and the vs display on the match start screen
3 votes -
50 life achievement not working since day one release of them
I have gained over 50 life a million times and still can't get achievement. Maybe care more about fixing the game and less about taking our money. What happens when a toy company buys and runs something
3 votes -
Card style
I recently purchased the card style for "Mazemind Tome "at the store, but it is not being applied. Since I used gems to make the purchase, if you do not intend to fix this bug, I would like an immediate refund.
8 votes -
Game keeps crashing ever since Final Fantasy updates
I submitted a service request (4549821) stating that my game keeps crashing. Almost every game I have played since the Final Fantasy update my game has been crashing in the middle of matches. Attached is the loading screen I get every time I try to reload the game. The game won’t load until I loose the game due to time running out. I have uninstalled the game and reinstalled it and I am still having this issue. Additionally, attached is the email stating that I should drop my issue here.
2 votes -
llanowar elves can add colorless in mtg arena. Thats wrong. You can only add one gren mana
llanowar elves can add colorless in mtg arena. Thats wrong. You can only add one gren mana
2 votes -
Blatant abuse of timeout in MTG Arena
The user "falkor" blatantly abused the timeout functionality of the game. There is no way to report this abuse elsewhere, but this kind of activity, with no real way to address it, makes the game difficult to play.
1 vote -
Demon wall
日本語名デモンズウォール、英語名Demon wallとなっているせいで部族はデーモンと壁のはずなのに日本語版は誤認識でデモンズウォールが部族となっています。修正お願いします。
1 vote -
orb not received
Orb not received. Should have 2 but it only says one.
1 vote -
Algorithms are trash
90% of the games I play I either can draw no more then 2 mana in 15 cards or I draw 10 mana in 15 cards. Explain how this can happen when I use the same deck 100 games in a row and my land to non-land never changed at 38.3%? Whom ever wrote these algorithms has no idea how to code things into a balanced system.
2 votes -
Assets bugging it and not loading
Every time I play a match where I have to sideboard on Android, the top bar goes completely white and usually gets solved by a client reset. However having to reset after every game to make sure I'm hitting the right option up top is problematic.
2 votes -
leyline of the void
Leyline of the void isn't preventing the die triggers for cards like bishop of wings or heartfire hero. Needs to be fixed ASAP
1 vote -
teysa/hushbringer flawed interaction
teysa/hushbringer flawed interaction here. Hushbringer should stop this trigger (teysa here to illustrate the issue) UNLESS it dies at the same time as a spirit (such as through a wrath of god).
if teysa survived that wrath she'd still double it
1 vote -
Permeating Mass does not work as it should
When Permeating Mass is on the battlefield and a spell (generally a sorcery) with the 'fight' mechanic is used, Permeating Mass' ability does not trigger, regardless of opponents power/toughness. I have looked at the rulings for Permeating Mass and as far as I can tell, there is nothing in the rules that would make this the case. In point of fact this is a common strategy for Permeating Mass IRK matches and deeply undercuts the cards utility and usefulness in MTG Arena. I seriously hope it's just a bug and not a silly obscure rule.
1 vote -
Using Stilzkin the moogle to "gift" an opponent Sheltered by Ghosts causes the enchantment to fall off and go to the graveyard
Using Stilzkin the moogle to "gift" an opponent Sheltered by Ghosts causes the enchantment to fall off and go to the graveyard
1 vote -
Intentional interference in the game with shuffler
When are you going to stop interfering with games? I have several hours of video that demonstrates my theory that you guy directly interfere with the outcomes of games. I don't play anything remotely close to meta and since your matchmaking matches you against decks you have a tougher time with and honestly the meta decks are not an issue , the shuffler mana screws me every 2 wins. It's bad enough that you can bet on it, I have been recording every single game I have played for stat tracking and I can prove that your hand smoothing doesn't…
4 votes -
sideboard error
Can't see the board dring sideboard... lost since i couldn't sideboard properly...
65 votes -
iOS app crashes with special animations like +1/+1 or saga animations
iOS app crashes with special animations like +1/+1 or saga animations
Has happened in multiple games across multiple decks and multiple times in the same game
1 vote -
Stop letting people pay additional costs with creatures with summoning sickness
If a spell or ability has an additional requiring that some number of creatures are tapped, a player should not be able to tap those creatures. Allowing it allows all sorts of combo ******** that you often cannot prevent.
1 vote -
Stop letting people pay additional costs with creatures with summoning sickness
If a spell or ability has an additional requiring that some number of creatures are tapped, a player should not be able to tap those creatures. Allowing it allows all sorts of combo ******** that you often cannot prevent.
1 vote -
Problème de souris sur MagicArena
le pointeur de la souris tremble en continu sur l'affichage du jeu et les clics de la souris ne sont plus perçus, particulièrement en cours de partie.
Je n'ai ça sur aucun autre jeu steam ou en dehors de steam, donc j'écarte clairement un problème de ma souris, qui était ma première idée et vérification.1 vote
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