MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10215 results found
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Play-in point
I want to be able to spend my play-in points! Ihave more than 500 and cant do anything with it.
1 vote -
Blocked with deathtouch creature, attacking creature did not die
Blocked with deathtouch creature, hullcarver, against the grim captain, grim did not die. Grim captain did not have indestructible or protection from black.
1 vote -
Germinating Wurm
While in a Premier Draft, Edge of Eternities, cast one Germinating Wurm for full cost. Cast a second one for the warp cost. Both warped out at the end of the turn. Probably cost me the game as I needed the blocker.
1 vote -
Losing Feels Bad
Whenever I play brawl, I want to play with fun decks that dont necessarily help me win games but feel good to play. Unfortunately I cant do this because losing gains me nothing. A little bit of XP and some pity gold would go a long way to making huge losing streaks in MTGA feel like Im not just wasting my time.
1 vote -
Continually marking my support ticket as solved.
My support tickets continually are being marked as solved. Apparently now because I keep making them no longer solved they must have locked my support account so I can't use it anymore. I don't think they realize what they are doing is actually illegal. If they were to refuse support to a person they must first give notice as to why. They just can't stop support for people on a person by person basis.
1 vote -
Draft Rigged Game RIgged
The game is rigged in every way, you get to 3 wins in a row in Premier Draft with a solid deck and you have to lose 3 in a row because the game doesn't like free to play players.
In a game he made me a huge mana flood, I stole 16 lands and only 5 spells, imagine.
In the last one, I leave an image, in a game in which we are in top-deck mode the opponent draws the perfect cards. I have drawn more cards than him with a flint from Rakdos and cards that return things…5 votes -
Draft Rigged Game rigged
The game is rigged in every way, you get to 3 wins in a row in Premier Draft with a solid deck and you have to lose 3 in a row because the game doesn't like free to play players.
In a game he made me a huge mana flood, I stole 16 lands and only 5 spells, imagine.
In the last one, I leave an image, in a game in which we are in top-deck mode the opponent draws the perfect cards. I have drawn more cards than him with a flint from Rakdos and cards that return things…5 votes -
"Raise the Past" - triggered forced draw rule for non-infinate loop
Non-infinate loop mechanics forcing game to end in a draw.
I played "Raise the past" with about 15 2 mana cards in my graveyard including 4 "Hinterland Sanctifiier", 3 "Ajani's Pridemate" and 2 "Skyknight Squire" (i got force milled alot). When they entered the life gain, counter gain based on life gain, and counter gain based on creature entering triggers for each card fired. After about 30 interaction i was prompted to do something to stop the loop otherwise the game would end in a draw (although the volume was finite and there was nothing i could do to change/stop…6 votes -
Cheating players
The deck that makes you lose life when they gain life and one turns you is the most cheating deck I’ve seen. Please ban these players for bug abuse
5 votes -
Played 3 and won 3 games, did not get credit for the wins or towards the dailies
I played and won w games, the wins did not register, I also should have gotten credit towards the dailies but did not
2 votes -
Can’t put same 4cards intoSideboard
I can’t put 4 cards of same name into sideboard.
This has 2 similar bugs.
If there are 3or2or1 cards of same name in main deck, I can put the card into sideboard, however if there are 4cards in main deck, I cannot put the cards into sideboard.
If there are 3 cards of same name in sideboard ,I cannot put the cards into sideboard.
In other words, 4 cards with the same name cannot exist sideboard, and I can’t build the deck I want to.
( I’m playing iPad Pro and use Japanese)
2 votes -
Client Crash
My game continutes to crash every 1 in about 5 games .Almost only when I'm winning, or countering a spell of my opponent. I would guess it has to do with discounnect, but instead of giving me the win, it results in a draw/crash
2 votes -
Still waiting for a Paradox Engine ban in Brawl
As the title says, still waiting. Game absolutely no fun whenever playing against it.
2 votes -
Asset error detected
I keep trying to log in and I get stuck in an “asset error detection” loop and can’t log on. I have restarted the app, and my phone (I phone16 pro max) multiple times and it still happens. I am already using US English with my region set to United States. I don’t know what to do and this is EXTREMELY frustrating. Someone please help!!!!!
3 votes -
unable to make purchases mac OS
Unable to make purchases on Mac OS running Arena through Epic Games Launcher. Clicking on price to purchase any item results in the client endlessly hanging on the "Connecting to Server" screen - the only way to kill it is to exit the client.
The 1-2 year old reddit suggesting running the client and Epic Games Launcher at the same time as a fix doesn't work.
33 votes -
VERY URGENT CONNECTION ISSUE
The same problem as always. The match suddenly crashes WITHOUT ANY REASON, because I have a 5G connection and I haven't any problem with ALL other apps. This time "Waiting for the server" is currently lasting for a very long time and the app seems not capable of reestablishing connection. PLEASE SOLVE THE PROBLEM! Do you hear us? Do you care about the game problems?
3 votes -
Game Manipulated and Horrible.
WOTC doesn't give a rats *** about the state of the game - its a completely manipulated game to ensure a 50/50 win rate - 10000 games played and guess what? 50% winrate. It does not matter what you play you will get 50%. Too many morons spend real money on this pixel garbage. They had 'pro' tournaments using the arena software, but they stopped when they realized that they can't show how bad the gameplay is over a live event. Watch any honest streamer and it shows how bad the system really is. Too bad they don't care. The…
1 vote -
Season Rewards gave packs for the wrong set
July 2025 season rewards were stated to be EoE packs, according to the 28 July announcement. I have received Final Fantasy packs instead
1 vote -
Game Lagging/Crashing (possibly) Because of Infinitely Spawning +1/+1 counter tokens
How to Produce the Bug: Put a +1/+1 counter on any creature
Platform: PC
When a +1/+1 is put onto a creature, it makes an infinite amount of them, which lags the game to the point of it being unplayable.
When I put a +1/+1, it doesn't lag the game horrifically.
No workaround possible
1 vote -
new expansion set doesn't appear in mtga jump in
Hello, I'm MTGA player in japan.
I played jump in event for the first time after EOE expansion has entered.
But no EOE set are appear in both choices.
I heared the choice of jump in must contain one of set that is not selected before.
I hope selecting algorithm is improved if this is bug.
Thanks.
1 vote
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