MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10219 results found
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Pack loading error
When I opened my 6 gold packs it showed the error prompt with only ok and when i clicked it my client glitched out and wouldn't let me join back and when i did my gold packs were gone with no new cards showing up when i looked, I'm on pc but I'm not sure I got anything from the pack.
1 vote -
draft bug
Estava jogando draft rapido e do nada comecou a dar erro e nao consigo mais logar no evento, consumiu 4k de gold.
1 vote -
Through the ages art style
Reprinted cards in FF under new name and art has a style that makes them mostly unreadable and unrecognisable. Even if you have "hide alternate art" checked they ate shown with this art on. Please make the "hide alternate art" option work for the through the ages reprints. Im aware of the "show simplified" option but its obnoxious.
1 vote -
Ishgaard - Sorcery Adventure does not count towards delirium with Patchwork Beastie
As described in title, Ishgaard’s Sorcery - Adventure portion is not being counted towards the delirium on Patchwork Beastie even though rulings per online say it should.
1 vote -
Deck Builder Card Count text is inaccessible (eg, “0/100”)
The red text on bronze background for the card count is so hard to read and definitely not accessible. Would be awesome to get a bug fix in for this.
1 vote -
sheltered by ghost
Enchanting my creature ( Fear of Isolation) with Sheltered by Ghosts caused my game to crash and continue to crash when I tried to reload the game. the game would only load without crashing after the timer running down caused me to forfeit the match. This happened in Standard ranked in 2 separate and consecutive games.
1 vote -
Why does a 5/5 double strike die vs. a 1/1 deathtouch?
5/5 double strike (Old Growth Troll equipped with Leyline Axe) fought a 1/1 deathouch (Baleful Strix) using Bushwhack. Troll and strix both died on first strike touch; there was no regular damage. Rules say if first strike damage kills the deathtouch creature, deathtouch should not resolve. This is a bug.
3 votes -
Kaito, Bane of Nightmares and Azure Beastbinder wrong interaction
After disabling all abilities of Kaito in the planeswalker form with Azure Beastbinder, he should not transform into his creature form. Instead, he turns into a creature as normal.
9 votes -
Block error
I had a bunch of creatures blocking opponent's creature. But the game bypassed the attack as if their creatures had trample but they didn't. I was taking a total of 28 points of damage but had 26 life, plus 6 lifegain from the end of combat. The match was still winnable from my end.
2 votes -
Unable to get collection
Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.
Tried all possible solutions listed in the troubleshooting section and nothing worked.
Thanks
31 votes -
Help! none of this makes sense
Why is Magic Arena like this?
Why would you use a hidden mmr to match people? It's not realistic at all (see real life magic) the only solution I can come up with is profit… weak.
Why does everything need to rotate? You can only have 1 type of quick draft etc at a time? why?
Why can't there ALWAYS be a cube draft option? why does it need to disappear and reappear seemingly at random
Why is the shuffler so botched and ******? You should put in algorithms to mimic real life shuffling, as NOBODY ON EARTH can truly…
2 votes -
class enchantment
Class enchantments and other multileveled enchantments have a black background under the text section, making it impossible to read the effect.
1 vote -
Sudden 'Waiting for Server' and match end
I was playing a Traditional Arena cube draft match when the waiting for server screen popped up. This was unusual, as generally when the client has connection issues, there is a long period where no game actions occur. However, this happened instantly (right after a Scarab God activation was placed onto the stack in response to a Midnight Clock trigger, though I doubt either was related). After a few seconds, I was kicked out to the main menu, which was working normally. I was never prompted to rejoin the match. Obviously, this was frustrating as it resulted in my having…
7 votes -
Outpost siege copy missing prompt
When trying to make a copy of Outpost Siege the option to pick "Khans" or "Dragons" does not display correctly and instead show two options "Missing prompt 927521" and "Missing prompt 927522." Selecting an option appears to work correctly but it is difficult to know which option the user is supposed to select.
5 votes -
card reward backsesies?
recently recieved some ff cards, drafted one packed the other, neither are deckavle despite being listed in collection, got a message about them not being in rotation but look like they definately are... both have diamonds, so definately have them but no matter how, even searching by name they cant be accessed in deck builder.
1 vote -
Arena crash
Whenever I activate ugins binding from graveyard the game completely crashes and I am sent to my phone home screen. I have played on the same device for over a year. With no issues and this is happening in the same ranked historic deck that I have been running with no issues. It only crashes ugins binding triggers from the graveyard and it has happened multiple times now
1 vote -
Starting the game is a terrible experience for experienced player
I installed the game a few weeks ago because I was told I could Draft on it, after in person Drafts failed a few times too often.
The problem was, I could not find an option to draft. I forced myself through the first part of the babying tutorial to learn the way the game wants to be operated, but still no way to draft. Only something with preconstructed starter decks, which I do not care for.
I thought this was a bug first, and put it as a problem. Later I found out that I had to reach a…1 vote -
Mistake on Gatherer
On Gatherer, it says that Hashaton, Scarab's Fist is not legal in Brawl. But I have a Hashaton Brawl deck that I'm playing right now, so it must be legal :)
1 vote -
Ordeal of Nylea intermittent bug
I cast Ordeal of Nylea on my Mossborn Hydra, which had 8 counters on it at the time. I then attacked with the Hydra. I got the extra +1/+1 counter from Nylea and then it sacrificed itself, as it should. But the “search your library for 2 lands” effect never triggered. I got no lands. I was relying on that trigger to win the game. Instead I ended up losing on the next turn. So this bug directly led to me losing instead of winning. Stuff like this needs to be investigated and fixed by Wizards ASAP!
Not sure if…
1 vote -
Historic is a dead format
Historic is a dead format. Proof of that is the fact that most of the decks are reanimators. Please reform it.
1 vote
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