MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9032 results found
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Game won't start
Game gets stuck "Waiting for Server" then either fails and says "Network Error" or just goes to a black screen and doesn't change. If it goes to "Network Error" it will generally go to the "Error: Error Updating Data" page.
3 votes -
Why is paradox engine still not banned in brawl?
Still waiting for paradox engine, one of the most unfun cards in the game, to be banned. If you want fun, engaging game play, just ban it already.
3 votes -
Matchmaking massive problem
Matchmaking needs to be addressed. I am getting put against literal counterplay decks everytime I sleeve up something new or even play decks I have had built for a long time. Sleeved up an Aristocrats style sac/token deck. I have gotten nothing but soul sister mono white variants or mono white angels. Straight up counter. Out of 20 or so games maybe 3 where a different deck. This algorythm needs to go. I switch to elves and instantly get goblins match up...fix it wotc
3 votes -
I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection.
I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection. (google traslator sorry ) PC
8 votes -
Game Crashes Constantly
All on PC, game crashes when trying to re-roll quests, game crashes when clicking on "Store", game crashes when clicking on "Mastery Pass", game crashes when clicking on "Open Packs", game crashes when clicking on "Decks", game crashes when trying to select a game mode other than "Recently Played", game crashes frequently when in a match, game crashes in between BO3 matches, game won't let me sideboard in cards during BO3 even on android. This has been ongoing for nearly TWO WEEKS, reinstalled multiple times, and changed graphics display to "medium" and "low" has not worked.
10 votes -
WOTC DOESN'T CARE ABOUT THE SHUFFLER
The complaints about the shuffler will go nowhere. They do not care about gameplay. In BETA the shuffler was a constant issue in the forum ( before WOTC closed them because they do not care). The official response of WOTC was " Since both players are exposed to the same shuffler, they have the same experience, therefore, nothing is wrong" The DO NOT CARE about gameplay, game experience, game economy or game mechanics. The DO CARE about MONEY!!!!. Thats all there is to it - they will keep draining the pockets of the idiots that spend real money on worthless…
10 votes -
Can't buy gems on MacOS
If I try to purchase gems, I get an infinite "Waiting for server" spinning wheel.
I'm on MacOS, Sonoma 14.4.1.28 votes -
Sparky Challenge Not Showing
Enn#10800
Jun 17 12:30 pm
After completing the tutorial, I have not unlocked Sparky's Challenge; the event, which should appear at the end of the tutorial, is virtually nonexistent and not present on my home page. I'm not going to drag this out, partly because I think I've read that many users have had the same problem as me and this is a known bug, however I can't accept that I haven't even started playing and am already suffering from problems due to bugs in the game that will prevent me from getting rewards that I honestly don't want to…19 votes -
Shuffler sucks
The shuffler sucks yall suck at fixing problems clean house and start over this is an embarrassment. There is zero consistency and the client actively won't let you have more than 4 wins in a row. If you get 4 wins it will make you draw all lands or no lands.
7 votes -
gem reward
When I opened packs that gave me gems, it did not increase my gem total. The same thing happened when I just got a reward of a card that was already in my collection, which should have also awarded gems.
5 votes -
dispelling exhale mtg arena not able to pay 2
dispelling exhale mtg arena not able to pay 2 to not counter my spell
1 vote -
rigged matchmaking in normal games
Playing a deck with 0 rares/mythics in normal games, I keep getting matched against decks full of rares/mythics. It doesn't make sense.
In addition to a budget gruul that has cards with face damage and haste, I keep getting matched against lifegain and consul authority like 8/12 games, which doesn't make sense.
The machine is totally rigged, it looks for decks in which the opponent has perfect hands or cards that interact in a perfect way against yours.
The game matches in a really bad way if you're not a youtuber/whale/person with influence.
A shameful system that passes time and…2 votes -
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel or I would assume any card with searches the deck. I mean I might have lost anyway but it kind of ruined my two draft games there. I couldn't even run the game till I reinstalled it after I got the Android 15 patch I'm on a Motorola 2023 edge Plus android 15
2 votes -
Why Mobile Shopping is Overtaking Traditional Retail
Over the past few years, mobile shopping has quickly surpassed conventional retail, revolutionizing the nature of consumer purchase and consumption of goods and services. The ease, expediency, and one-on-one experience provided by mobile commerce have elevated it to become the go-to method for millions of customers across the globe. With the emergence of cutting-edge technologies, mobile shopping is set to dominate even further, revolutionizing the face of retail. Companies that utilize good digital marketing practices, including SMS marketing Dubai and digital marketing services, can become the industry leaders in this dynamic market.
The Rise of Mobile Shopping
Mobile shopping or…
1 vote -
Full art lands
Hello, I purchased full art mountains in the shop for gold (LCI290) but I can't find them in my collection even by pressing the > arrow button, as if that art does not even exist. This happens for all lands and the only one that I can use as full art is the one I set as Default immediately after purchasing (MID272). Is this a common issue? I would like to use the full art lands that I spent my in game currency to acquire.
4 votes -
"Network Error - Unable to get collection"
Yesterday while playing a draft game, few turns into a game I got disconnected from the game (Connecting to Server" message with a circle). I restarted the game to try and reconnect, but got the error from the screenshot. I tried restarting the game a few times, and also a few minutes later, still with the same result. I came back the next day and got a game loss.
I want a refund for the quick draft I lost.3 votes -
Floods and droughts
I am sick of your shuffler, I only play to get gold to play draft (level playing field and no meta). It's rubbish that I lose 3 times more games to your shuffler than to bring outplayed by other players. Don't get me wrong I am happy to lose when I'm outplayed and if the right cards don't appear, that's the joy of the game. What isn't a joy is losing to the **** algorithm.
1 vote -
Transformer sleeves do not complete their animation
Transformers sleeves do not complete their animation
17 votes -
unable to play a instant spell on oponents turn
I was unable to play a instant (Rebellion Strike) on opponents turn twice till I die on the without use the combat trick.
2 votes -
Hexproof but still a target
Burn spells hitting through hexproof.
Red burn spells on top of the graveyard, sorcery each opponent takes 3 damage.
Creature on my board all other creatures you etc has hexproof. So why is a spell allowed to be cast at me?6 votes
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