Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


9099 results found

  1. Quest for Quick Draft Doesnt Update

    I have played 6 games of Quick Draft, but the "Complete 3 matches for 1000 coins" never updates and I can't even click "Quick Draft" on it to go where it wants me to. Using Android.

    I played 5 matches at one point (won 2, lost 3) and then spent 5000 coins to do another, won my 1st match, and the thing didn't update then either.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. サイドボードが15枚以下にしても不正なデッキとなりデッキが完成しない

    デッキ編集でサイドボードが15枚以下にしてもサイドボードが多いというエラーが出てきます

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 不死のさざ波と落魄 Ripples of Undeath + Descended

    不死のさざ波でパーマネントカードが墓地に置かれたターン中、溶鉄の崩壊をプレイしたが落魄の条件を達成しているにも関わらず両方のモードを選択することが出来なかった。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Crash: Toski, Bearer of Secrets

    On Android, whenever I play Toski, Bearer of Secrets, that app crashes and throws me from the game.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Vector - Imperial Capital

    For over a week, the interface has told me I have a completed playset of FF commons. Yet, today, I pulled Vector, Imperial Capital in a pack and it let me know that was my first copy. I checked on 3rd party websites and it verified that. Obvious bug here - may just be visual.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Preorder Edge of Eterneties blocks buying futher packs

    After buying the Preorder Edge of Eternities, user cannot buy any further packs.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. App crashes on start (iPad OS)

    The App crashes when trying to load „start sequence“ every single time. This has not happened before the latest update (2025.48.5). I am running it on an iPad Pro 11 inch, 3rd generation, iPad OS 18.3.2.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. ya me tienen harto con la basura de aplicacion que es arena ,es increible que siempre me den puras tierras ,su algoritmo es una mierda ,

    ya me tienen harto con la basura de aplicacion que es arena ,es increible que siempre me den puras tierras ,su algoritmo es una mierda, siempre me parean contra decks en contra a los mios ,siempre me dan pura tierra o me dejan en 2 tierras todo el juego , mis oponentes siempre tienen respuesta y yo de 3 a 5 tierras en mano , son muchas horas de juego que le dedico para siempre jugar en contra ,aun asi llego a mitico , pero siempre es jugando con todo en contra , ya llegue a un punto de odiar…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Game won't start

    Game gets stuck "Waiting for Server" then either fails and says "Network Error" or just goes to a black screen and doesn't change. If it goes to "Network Error" it will generally go to the "Error: Error Updating Data" page.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Why is paradox engine still not banned in brawl?

    Still waiting for paradox engine, one of the most unfun cards in the game, to be banned. If you want fun, engaging game play, just ban it already.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Matchmaking massive problem

    Matchmaking needs to be addressed. I am getting put against literal counterplay decks everytime I sleeve up something new or even play decks I have had built for a long time. Sleeved up an Aristocrats style sac/token deck. I have gotten nothing but soul sister mono white variants or mono white angels. Straight up counter. Out of 20 or so games maybe 3 where a different deck. This algorythm needs to go. I switch to elves and instantly get goblins match up...fix it wotc

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection.

    I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection. (google traslator sorry ) PC

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Game Crashes Constantly

    All on PC, game crashes when trying to re-roll quests, game crashes when clicking on "Store", game crashes when clicking on "Mastery Pass", game crashes when clicking on "Open Packs", game crashes when clicking on "Decks", game crashes when trying to select a game mode other than "Recently Played", game crashes frequently when in a match, game crashes in between BO3 matches, game won't let me sideboard in cards during BO3 even on android. This has been ongoing for nearly TWO WEEKS, reinstalled multiple times, and changed graphics display to "medium" and "low" has not worked.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. WOTC DOESN'T CARE ABOUT THE SHUFFLER

    The complaints about the shuffler will go nowhere. They do not care about gameplay. In BETA the shuffler was a constant issue in the forum ( before WOTC closed them because they do not care). The official response of WOTC was " Since both players are exposed to the same shuffler, they have the same experience, therefore, nothing is wrong" The DO NOT CARE about gameplay, game experience, game economy or game mechanics. The DO CARE about MONEY!!!!. Thats all there is to it - they will keep draining the pockets of the idiots that spend real money on worthless…

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Can't buy gems on MacOS

    If I try to purchase gems, I get an infinite "Waiting for server" spinning wheel.
    I'm on MacOS, Sonoma 14.4.1.

    28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Sparky Challenge Not Showing

    Enn#10800
    Jun 17 12:30 pm
    After completing the tutorial, I have not unlocked Sparky's Challenge; the event, which should appear at the end of the tutorial, is virtually nonexistent and not present on my home page. I'm not going to drag this out, partly because I think I've read that many users have had the same problem as me and this is a known bug, however I can't accept that I haven't even started playing and am already suffering from problems due to bugs in the game that will prevent me from getting rewards that I honestly don't want to…

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Shuffler sucks

    The shuffler sucks yall suck at fixing problems clean house and start over this is an embarrassment. There is zero consistency and the client actively won't let you have more than 4 wins in a row. If you get 4 wins it will make you draw all lands or no lands.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. gem reward

    When I opened packs that gave me gems, it did not increase my gem total. The same thing happened when I just got a reward of a card that was already in my collection, which should have also awarded gems.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. dispelling exhale mtg arena not able to pay 2

    dispelling exhale mtg arena not able to pay 2 to not counter my spell

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. rigged matchmaking in normal games

    Playing a deck with 0 rares/mythics in normal games, I keep getting matched against decks full of rares/mythics. It doesn't make sense.
    In addition to a budget gruul that has cards with face damage and haste, I keep getting matched against lifegain and consul authority like 8/12 games, which doesn't make sense.
    The machine is totally rigged, it looks for decks in which the opponent has perfect hands or cards that interact in a perfect way against yours.
    The game matches in a really bad way if you're not a youtuber/whale/person with influence.
    A shameful system that passes time and…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base