MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9557 results found
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nothing works across the world
pay people to monitor and repair the game
11 votes -
game does not progress passed the choose who goes first
Game starts to count down from 30:00 while trying to choose who goes first unable to do anything. Then once it reached 00:00 started to count up
12 votes -
Matchmaking failure
I waited over five minutes and could not get an opponent, and when I entered a match, I could not see my cards.
11 votes -
after match making one player will time out then the game freezes
fix please after match making one player will time out then the game freezes
12 votes -
Can't enter games for long time (cancel after 11+ min) or can't play when entering
I can't suddenly play. Got up to 9/15 wins, but now I either can't join games or when I rarely enter the game I don't either get cards. Or when I get cards, the game is frozen waiting on opponent to decide if to mulligan, even after the timer has expired. Tried ranked and regular alchemy with two decks. Restarted phone. Fixed game files. Checked that I have latest update in Google store.
12 votes -
Online matches not connecting.
Online matches on IOS are freezing at the stage of choosing which player goes first. Tried uninstalling and reinstalling, no change.
12 votes -
Cards not showing in game
Cards do not show up in the game interface, either for myself or my opponent. The playing surface / arena is shown but there are no cards in hand, no library, no graveyard etc. I'm unable to take any actions and the timer visual starts ticking down. I can't even concede the game. When I click concede nothing happens so I have to restart the game and then the match is gone.
10 votes -
Death by vanilla achievement
I have tried multiple attempts with different decks. I have several wins with vanilla creatures only. The event achievement is still not granted. I am only missing 2 Achievements for my "The Bargle" title and now it seems unattainable.
24 votes -
Opening a vault does not work
I've collected enough duplicates to have over 100% vault progress on my pc client, but when I click the icon to open the vault, the game loads, and then resets to the starting screen without opening the vault.
12 votes -
Cards are black, without any pictures and other display issues
Cards are black without any text or look very weird. Gems look red and weird and other problems with the interface
9 votes -
Renewal Egg rewards
I opened my renewal egg and received nothing, then my game crashed :p
21 votes -
Recieve incorrect rewards for Omniscience Final Fantasy Draft
Completed Final Fantasy Quick Draft with Omniscience with 2 wins, 3 losses.
PC platform
Completed Omniscience Final Fantasy Draft and instead of receiving two packs of Final Fantasy, recieved two packs of Foundations28 votes -
Jump in
My jump in midweek magic event gave me 28 lands in a 40 card deck. I picked Roku for my first packet and Powerful for my second. I checked my deck before playing and lo and behold, green lands for some reason
13 votes -
Sideboard
- Playing Bo3 standard ranked
- iOS 3.Actual: Unable to sideboard between games. Cards cannot leave sideboard to main. When minusing/pulsing copies of cards in main to sideboard and submit, arena says invalid deck submission.
- Expected: Able to sideboard freely without issues.
- No screenshots.
- No workaround.
213 votes -
Manifest and water bending
A manifested creature with waterbend adds the waterbending’s additional cost requirement in order to flip it. You may tap creatures to help pay for this cost. I believe we should only need to pay the mana value. Ex: Benevolent Water Spirit from an Abhorrent Oculus trigger.
13 votes -
fleem
I still have no Fleem. What is going on?
20 votes -
fleem
Missing fleem cosmetics despite opening 40+ packs
20 votes -
Tidus, Yuna's Guardian, Cheer Ability bugged
I'm currently running into a bug on magic arena revolving around Brawl, and Tidus, Yuna's Guardian. I play on PC, Windows.
Tidus, Yuna's Guardian's Cheer ability is a may ability, meaning you don't have to move counters if you don't want. After this latest update, it's forcing you to move counters, and not allowing you to decline to move counters.
16 votes -
Problem with "death by vanilla" achievement
After multiple attempts with different decks, gaining a win with vanilla creatures only, the event achievement is not granted
21 votes -
Tinybones, Bauble Burglerer bug
In the current midweek magic event, Tinybones, Bauble Burglerer does not work as it is supposed to. Cards in exile with stash counters on them can not have mana spent on them as though it were mana of any color, despite the card reading "During your turn, you may play cards you don't own with stash counters on them from exile, and mana of any type can be spent to cast those spells."
24 votes
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