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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10215 results found

  1. Can't play my deck in the Brawl event

    Hi, I cannot play my deck in the Brawl challenge currently ongoing on MtG Arena.
    I've imported a deck and the game approved it but when I try to start a game, I get stuck in “Waiting for opponent” for infinite time, at each try.
    When looking at my deck, it looks like no Commander appears in the Commander slot. It should be Saruman.

    1 vote

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  2. Win game with negative lives

    El contrincante pasó a vidas negativas y la partida sigue hasta que él ganó.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Force of Negation will not redeem with mythic wildcard

    force of negation will not redeem with mythic wildcard
    I have clicked on not collected, mythic rarity, instant
    Force of Negation appears. When I click on craft all, it then tells me not enough wildcards- you do not have enough wildcards to finish this deck.- Rare Wildcard:1

    1 vote

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  4. Some way to stop the afk timer while the stack is resolving

    I have lost a few game because of inactivety due to the timer running out while the stack is resolving

    Most recently the stack had 185 actions to resolve and I couldn't do anything to stop the AFK timer from counting down while the stack was resolving

    I play mostly on android

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Can’t craft Tarkir Dragonstorm Precons

    I’m unable to craft the Tarkir Dragonstorm Precon commander cards in Arena. Why would these cards show at all if we can’t get them with wildcards?

    8 votes

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  6. Karakyk Guardian has multiple bugs

    Karakyk Guardian is bugged- it doesn't lose hexproof, and my opponent in draft just cast one for 3 mana. I'd like a refund to my account for this premier draft. It was impossible to win this game because of this bug, even though I had removal in my hand.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Bloodbraid Elf Cascade bug

    Somehow my Bloodbraid Elf (mana value 4) tried to cascade into Leyline Binding (mana value 6). I wasn't able to actually cast the Leyline Binding though, and all revealed cards went to the bottom of my library.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Mythic and rare alchemy card nerf

    They should return our wild cards for the mythic and rare alchemy cards they just made useless. It takes many hrs of gameplay and/or money to earn those cards and build a deck around them.

    1 vote

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  9. Enweb not working

    The enweb feature is not working on this card. I had enough mana and a tapped creature and it didn’t light up. This was during tournament play.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Missing FF basic land card arts after update

    After purchasing all the Final Fantasy basic land card arts in the store on June 16, 2025, the following day there was a update on June 17, 2025. From this update, basically half of the previously purchased card art bundles have been removed from my account. I have tried everything I can legally to try and fix it. I have contacted customer service, they pointed me here. I honestly just want what I purchased, without having to pay more.

    4 votes

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    4 comments  ·  Store  ·  Admin →
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  11. Quick Draft Quest No Progression

    I decided to spend some of my gold to do the Quick Draft Quest (the blue one) and started a WOE Quick Draft event. After playing 3 matches I went to check on my quest progression, since I didn't get the reward prompt, only to find out that it's still at 0/3. Immensely disappointed as I won't have enough gold this month to do another draft and get the Halloween pet, so I'd have to wait a whole other month to attempt to do this quest again.

    302 votes

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    120 comments  ·  Events  ·  Admin →
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  12. Update 8 JULY 2025 not connecting with iOS

    I receive a “lost connection” on an iPad. Saw message earlier about update needed, but still no update in Apple Store.

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  13. Server Connection Failure

    After the scheduled maintenance for Magic Arena on July 8th was completed. I became unable to connect to the server despite the status of the game being operational across all platforms.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. App doesn't start

    App doesn't start after the 8/7/25 update. After the loading page screen goes black and freezes.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. you didnt vet the latest update well

    todays update doesnt allow multiple of the same card in a brawl deck when the card explicitly says you can.

    6 votes

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  16. latest update broke brawl

    your latest update doesnt recognize cards that allow many of the same card. thanks for making several of my decks invalid when they are perfectly valid

    6 votes

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  17. Never Got Priority

    bfj seam ripped my fog bank, even though I had 2 untapped islands and a Dive Down and an Offer in my hand. Never got priority to respond or counter the spell.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Losing due to oppenent comboing even though I had the win

    Why do I time out and lose my turn when my oppenent combos when I habe no interaction but could've won the game?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. brawl

    Does brawl actually follow color identity? According to 903.5d a if im playing a commander with green white color identity they cannot play the card arid mesa. Because arid mesa produces red or mountain. Please fix this.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. 1 vote

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