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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9370 results found

  1. Deterministic infinite loop with Ashaya and Mythweaver Poq should end in a draw

    Probably already out there, but adding more to it.

    Steps to reproduce: Have Ashaya, Soul of the Wild on the board and play Mythweaver Poq

    Platform: PC

    Result: A duplicate Poq is spawned, triggering landfall effects including its own (not the original one's because it's a "once" trigger) one before being evicted as a Legendary duplicate. And it goes on forever since it's not a "may" effect, even after both players' decision timers run out; and my game crashed, don't know about the opponents'.

    Expected result: Game drawn.

    Workaround: Detect it and draw the game? Since it's a two-card combo…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Mastery Pass card rewards not received at Level 58, Level 60, and Level 60+

    I am level 67 in the aetherdrift mastery and have never received the card rewards. Level 58 mythic cards were not received

    2 votes

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  3. Fix the fkin shuffler

    turn 6, playing diamond 1, deck with 18 lands, 21 creatures, 21 non creatures. opponent went through 8 cards total, and had all 4 brutal cathars. there is no way in **** he achieved that without shuffler cheating shananigans.
    turn 6 on the play, i had 6 lands, 7 creatures and 4 spells, with drawing 3 extra cards from codebreaker.
    again these odds are literally impossible and would never happen in actual magic, this is why arena is dying, we came to play magic not bend over for the shuffler. Fix your ****

    8 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  4. Did not receive Master Pass Rewards

    I did not get my mastery pass rewards for levels 40, 41, and now 42. I have paid for the Mastery Pass, so this bug is very frustrating. Please fix NOW.

    7 votes

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  5. 7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. where to buy Italian vintage clothing in bulk?

    Where to buy Italian vintage clothing in bulk?

    Hi everyone!!!
    I've recently become fascinated with sourcing Italian vintage clothing and have been thinking about the possibility of buying in bulk. I would like to find trusted sources where I can purchase quality vintage clothing from Italy.
    If anyone has experience buying in bulk, I would appreciate tips and recommendations! What companies or online platforms can you recommend? Maybe someone has already worked with certain suppliers and can share his/her opinion about quality and prices? What to pay attention to when buying, are there any peculiarities in customs procedures if ordering…

    1 vote

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  7. Store bugs dragon full Art lands

    Tarkir Dragon Full Art lands abruptly disappeared from the store the issue was never fixed and the lands never placed back in the store!?!

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  8. Store bugs dragon full Art lands

    Tarkir Dragon Full Art lands abruptly disappeared from the store the issue was never fixed and the lands never placed back in the store!?!

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  9. Store bugs dragon full Art lands

    Tarkir Dragon Full Art lands abruptly disappeared from the store the issue was never fixed and the lands never placed back in the store!?!

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  10. Matchmaker is broken still even after 5 years

    18 out of the last 20 games played were against decks with 100 cards or more, out of these decks 12 of them curved out perfectly and got their combo before a 60 card deck that has a much higher win rate, that is so obviously broken its pathetic. The two decks that were 60 cards were both mono red also with the perfect draw. The state of this game is so bad at this point there is no reason to play, back to playing other games to come back with the next set release to see if hasbro has…

    5 votes

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  11. Can’t sideboard in BO3

    As title suggests. Consistently having to restart client due to server issues, then when I come back to the game I can’t sideboard for games two and three. Happens in explorer and standard (haven’t tried other formats). I can move cards out of the main deck but can’t move sideboard cards in. On iOS mobile. This has been consistently happening for about 2 months now.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. You shuffle algorithm SSSSSUUUUUCCCCCKKKKKSSSSS!!!!!

    I have this exact same deck in real life and NEVER have I ever been so consistently mana screwed in my entire life. Not to mention I have 2-8 mana cards and 2-7 mana cards in my entire deck, and the amount of time I get all four of those four cards in my opening hand is statistically IMPOSSIBLE! Oh and even if I do a mulligan I get at least on of those same 4 cards right off the bat. This would NEVER happen with a real shuffle.

    27 lands and I consistently get 2 in my opening hand…

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. MTGA Client Keeps Crashing

    The MTGA client keeps crashing constantly, even after reinstalling it. I'm running it on Windows 11 and this started recently this week. Needs to be looked into. I keep sending my crash reports to Microsoft but nothing has helped so far.

    Windows 11 Pro 10.0.22000 Build 22000 - I recently switched to Low graphics settings because my laptop seems to keep overheating and shutting down if it's set to Medium with MTGA and idle for awhile

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Game sucks more now than it ever has

    trash game from a trash game company, you guys cant even make a good game from a game that was already good if you didnt mess with anything and everything about it for profit, *** wizards and hasbro

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Add feature to toggle/permanently mute opponents

    It is very common to play a long game and enjoy it very much, only to have your opponent start viciously spamming salty messages. I would very much like to permanently mute opponents because nothing good has ever come from the chat, usually people just wait until they're about to go for the kill and then say something salty that takes a good game and makes it very, very frustrating and even hurtful at times. to mitigate the frustration of an already frustrating game, I would love the option to preemptively toggle the mute option for all opponents, rather than…

    7 votes

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  16. Adding an event for Timeless/Timeless Classic event

    Can we get a timeless or timeless classic event?

    We'd like to earn packs and gems like we do Standard Event or Historic event.

    17 votes

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  17. Blood artist card style

    Blood artist does not have an alternative card style by itself. It does have an alt card style for the version that is conjured with Sanguine brushstroke. Is it possible to add it to the stand alone version?

    2 votes

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  18. Button to end turn/resolve/pass to next phase not appearing

    Basically any orange button in-game is missing. This includes resolve and pass to next phase, as well as confirming which cards I want during my opening hand. Happened across multiple games and wasn't just that the button didn't appear, I clicked where it should have been and nothing happened. Tried repairing game files and this did not fix it.

    3 votes

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  19. プレミアドラフトでゲームの途中で別のゲームになった

    0-2でドラフトで対戦中、反応が途絶しドラフトタイトル画面に戻った。初めのゲームに戻るため再度開始を押したところ別の相手とのゲームが始まった。その後、2回目のゲームは勝ったものの初めの途中のゲームが敗北扱いになったのか、再ログインすると3敗したことになっていた

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Mobile freezes when trying to open shop

    Load home screen on mobile. Tap shop. See loading wheel move briefly, then game freezes.
    Android. Galaxy fold 6.
    Game is completely unresponsive when trying to open shop
    The shop is supposed to open
    The only workaround is it to access the shop on PC.

    1 vote

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