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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9105 results found

  1. Hand cards not displaying correctly (iOS)

    Just updated to the latest version today on iOS. Now my hand of cards is not displaying correctly. The graphics of my user avatar are cutting into my life total. See attached images.

    16 votes

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  2. Deck Validation failed (Invalid Deck)

    Getting error Invalid Deck/Deck validation failed in Historic format

    26 votes

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  3. Deck Sideboard bugged. Number of cards issue

    I can't play more than 7 cards in the sideboard for bo3. As the picture shows, I have 9 cards in the sideboard rather than more than 15.

    19 votes

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  4. Tutorial

    The option to turn off the tutorial is missing or been removed. Or there’s a glitch in which the blue little fairy has been reactivated with no tutorial decks remaining, as I have completed it all.

    In essence I don’t want to hear it every time I exit a match to complete a quest that’s not even their or on my home screen as I’m sure that in its self is a glitch…

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Sokka's Haiku bug in Omniscience Draft

    I was not able to cast Sokka's Haiku in omniscience draft multiple times! Priority was not passed to me and the spell was not castable.

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  6. Unable to interact/view sideboard bug

    Hi, since the update, i experience a problem in all drafts, i cant scroll, close view, and sideboard cards only until deck build these cause me big problems and had lost matches and gems. I am top 50 limited ranked (was 20 before). Please solve it and a kind of compensation would be rational, since the system problem cause losses

    172 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  7. Brawl not accepting Hare Apparents?

    Just got the new update, it cancelled out my Aerith Brawl deck initially for 19 cards not accepted. Built a new one thinking it might be because of the rotation of sets. Turns out, it was an issue of there being more of the same card in the deck (Hare Apparent) although the function of Hare Apparent allows for more than one of them in a deck. The deck had worked before the updates. What's changed?

    19 votes

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  8. Sparky shows up after update even for players who have the tutorial complete

    Sparky shows up after update even for players who have the tutorial complete
    Its not fixable by uninstall install and it's not the equipment I use. I use a android 15 mobile phone and this occurs to me in mobile I haven't check in pc but from what I see here other players same issue with pc. Fix when you can please arena IT team. It seems to be on your side.

    7 votes

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  9. main screen bug, What an adventure

    every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android

    Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/

    8 votes

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  10. Crabomination Bugged

    Played Crabomination, let me select of it's modes but after that it skips the effect

    Resolving Crabomination skips its trigger. Happened twice.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Yargle Vanilla Achievement

    The only creature in my deck is Yargle. I won one game, but the achievement dos not check off.

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Bestow Bug on Mobile

    I have played Modern Horizons 3 draft and bestowed both the x hydra and landfall Glyph creature onto other creatures. When they fall off, they do not act like creatures as they should. With the hydra, the Hydra just seemed to dissappear.
    The Glyph fell off as a tiny icon that hit behind one of my other creatures. I thought it disappeared entirely until it still helped me kill my opponent when I hit attack all that turn. Couldn't have clicked on it individually though.
    In the Screenshot, you can just barely see it hiding under the Molten Gatekeeper in…

    231 votes

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    25 comments  ·  Gameplay  ·  Admin →
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  13. Cannot play standard on Android

    I started a standard ranked play. The app just stops loading necessary elements of the play. It doesn't freeze. As you see on the screenshot, the timer works fine. But I can't see any cards, and there's no info about waiting for the opponent too.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. match does not work

    steps I did: standard ranked match started, mulligan went okay, it was opponent's turn, but my timer started to run out and game just got stuck without them playing or conceding; i couldn't concede either

    platform: steam (windows)

    expected: the opponent should have been able to play their turn and then I mine

    adding screenshot where you can see the timer and the orange fade in the corners of the screen + the log

    workaround: had to close MTGA and reopen

    7 votes

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  15. Matches are starting in a stuck state.

    PvP matches are not starting correctly.
    Game loads battlefield but does not proceed to mulligan or turn priority.
    This happens on PC and mobile.
    Matches vs bot work normally.
    Opponent timer runs out and nothing happens.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Draft event changed mid event

    I purchased access to a Final Fantasy quick draft using gems, only for each game to get stuck in the mulligan step, if I even got matched and the game made it that far (sometimes I would not even see the first draw). Timers would run out the first time and the game would get stuck there until I quit the app after 10+ mins of waiting for something to happen. The event was supposed to last for another 43 hours when I signed up. Now I entered the app again to see if anything had changed, when I tried…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Opening hand is missing

    After match creation was made, the first screen after the "battlefield" loads, is where you select your hand or mulligan. This overlay/splash screen is missing! Nothing happens after that. You can emote, view deck, or click setting.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Bug - Can't play since just before 5:00 PM EST

    Since my draft failed around 17:00 EST, I have not been able to have a match.
    The client freezes at the opponents hand selection, without showing me my card selections.
    This has happened 3 time since 16:45 pm, and add the draft that I lost my admission to.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Final Fantasy Quickdraft Error

    I was trying to run through a Final Fantasy Quickdraft, but I the matches I load into don't present starting cards, and I can't exit. I don't want to take a loss for this match I can't play.

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  20. 7 cards sideboard in Bo3 ranked games

    Recently I'm having this issue in Timeless Bo3 Ranked games in which I can only sideboard 7 cards. I have checked that the decks have been defined as Traditional Timeless in the deck editor tab.

    25 votes

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    6 comments  ·  Gameplay  ·  Admin →
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