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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9276 results found

  1. Shifting Wildwoods Bug

    I activated “Shifting Wildwoods” targeting “Tamiyio, Collector of Tales” the ability resolved. “Shifting Wildwoods” went to the graveyard and did not become “Tamiyo, Collector of Tales”.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Instant in battle

    More than once if the turn of the guy I am playing with is too long, I cant play my instants spells during the batte phase are use my creatures abilities.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Black screen when trying to access my account

    Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.

    I already tried everything that is suggested. Even tried it on different devices.

    What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.

    Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue,…

    2 votes

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  4. Omniscience MAY ability not triggering

    Omniscience doesn't seem to let me cast spells by paying with mana, so X spells are often defaulted to X=0.

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. "Death by Vanilla" Achievement not awarded after completion

    The "Death by Vanilla" Achievement is not awarded after completion.

    The criteria are:
    -Cast only Creature Spells with no abilities
    -Cast at least 5 creature spells
    -Do not play against Sparky or Direct Challenges
    -Win the Game

    I won a game in Standard by casting 6 mono-green creatures with no abilities (1x Bear Cub, 2x Jibbirik Omnivore, 2x Terrain, World Tyrant, 1x Gigantosaurus), and used vehicles (Lumbering Worldwagon) and enchantments (Garruk's Uprising) to get damage through and won by reducing my opponent's life total to <0.

    After the game, I still did not receive credit for completing this achievement. This…

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  6. Class of 9/3 achievement missing non-Sparky indicator

    Four of the five Yargle Day achievements contain the indicator text "Neither games against Sparky nor Direct Challenges qualify".

    The Class of 9/3 Achievement does not have this text, but nevertheless when I built a deck to play against Sparky it did not award any progress towards the achievement.

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Iroh, Grand Lotus does not work with Gran-Gran

    When casting spells with Iroh, Grand Lotus, cost reduction is not correctly applied. I had Gran-Gran with exactly three lessons in the graveyard, which means I should be able to cast them (at least the first one) for their flashback cost for 0. MTGA removes the spell from the graveyard before the mana cost is paid, which turns off Gran-Gran's cost reduction, making the spell cost 1, and returning it to the graveyard. Perhaps not coincidentally, the client crashed after the game ended.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Gran gran

    Gran gran's discount on non-creatire spells still works once triggered for the whole game, even if she is in exile/ no long on the board.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Play Bundle Pricing

    I was surprised to see the Play Bundle for Lorwyn Eclipsed is now at $49.99 and includes a few more items, rather than the previous $24.99 price. This now makes the bundle out of a price range that I would be able to afford. Please bring back a lower cost option that still includes the draft or sealed tokens!

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  10. Case of the Shattered Pact

    I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.


    TL;DR for your convenience:
    During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.

    This happened on January 12th, at 22:25

    I had:

    - Case of the Shattered Pact

    - Multiple lands and permanents (with every color but white). …

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Power and toughness not showing during gameplay

    After downloading the latest update, my game no longer shows the power and toughness for creatures in hand, graveyard, and play.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. black screen pc and mobile

    MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen

    3 votes

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  13. Timeout

    Remove timeout countdown during automatic stax

    When some stax are resolving, like card draw or anything else that doesn't require the player to take action, the timeout counter shouldn't be active. The app is very slow so when there are a lot of automated stax that are taking a long time to resolve and the time it takes is not a result of the player taking action, thinking, or just not going faster, it would be nice if the timeout counter wasn't actively removing time.

    I just played a game where neither myself or the other player got to attack…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Vincent Limit Break not fucntioning properly

    I used Vincent's limit break at least twice so far. All the time instead of doing what the text says adding when this creatures dies bring it back as which option you choose. It changed my creature to that that option right away allowing it to still die since it was a 2 defense.

    This cost me a draft game at least once and I know a standard game.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Update broke Android

    After the Lorwyn Eclipsed Update, my game client on Android is not working properly anymore. First only the store and matchup connection did not work, now the whole client would not start any more.

    Please fix this fast! Thank you!

    3 votes

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  16. Feedback button.

    Please, there's still a lot of friction when submitting program improvements and bug reports. Add a button to the program itself, always visible in all sections where a form opens for submitting feedback. With AI, it's now much easier to categorize all received messages and prioritize them.

    2 votes

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  17. App is crashin

    Since the update this morning the app doesnt work anymore. It just shows the loading bar and then close itself.

    I’m on IPhone 15 but also tried on Google Pixel 10 same problem.

    3 votes

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  18. Android freeze

    Android doesn't work SGS25 Ultra

    3 votes

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  19. Blocked numbers and words

    The words and numbers are blocked out. Help please
    It happened after the last update. Its impossible to play when all the numbers and some text is gone. Playing on an android phone which worked perfectly yesterday.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Ban Kona in BO1

    Not playing Standard or spending money on Arena until Kona is banned.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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