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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9272 results found

  1. Draft fail, unnable to login

    Drafting EoE today, after the third pick the game stopped, tried to reconect but the server is down

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. "Stylish Spellslinger" Achievement Not Triggering

    I played a game with four Cosmetics equipped and did not receive the Achievement.

    15 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  3. Zimone, Quandrix Prodigy

    I lay a land down on turn

    activate zimone, quandrix prodigy's first power (extra land)
    attempt to play Kazandu Mammoth, but the option to play it as a land is disabled

    I happened to have a Druid Class out (Level 1)

    I upped it to level 2 and it does allow the Kazandu Mammoth to be played as a land

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Phoenix Fleet Airship Copies of token with art style do not mantain art - Bug

    I purchase the bundle where i have the Phoenix Fleet Airship, and whenever i generate the 1st copy of the token i've already generated, it creates a token of this artifact but with the normal art style despite having the altered one, ill try to explain it better:

    1) I play Phoenix Fleet Airship with the art style, at the end step it creates a copy (Because i manage to sacrifice something on my board) with the same art style.

    2) Next turn i sacrifice another permanent, keeping both the original Phoenix Fleet Airship and the token, however at the…

    2 votes

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  5. Kick out of game while it was my turn then when I was able to log back in it was my opponents turn and he exiled all my ****.

    Im literally tapping mana to go ahead and win, when all of a sudden i was kicked and when I reloaded the game which it wasn’t long enough for my timeouts to expire, it was my opponents turn and he exiled all my ****. Im beyond frustrated.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Badgermole Cub removal skipping reaction phase

    I've noticed this several times now and finally decided to post a bug report. When I have a Badgermole Cub out and the opponent uses removal. I will often not have a chance to tap other mana sources at instant speed in response before their removal succeeds.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Playing against sparkly

    Sparkly suddenly stops playing and it doesn’t finish the opponent turn.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. download

    Hello,
    I'm experiencing a persistent issue after the latest update of MTG Arena. I'm using the Steam version of the game.

    After the update, the game launches normally the first time, but on the second launch it shows a “Resource Error” and restarts the download of the entire game (~11 GB).
    Even after repairing game files via Steam, the same problem occurs: the game is redownloaded entirely but the issue repeats after the next launch.

    I've already tried uninstalling and reinstalling the game from Steam twice, and also deleted cache and local files manually, but nothing has resolved the issue.

    9 votes

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  9. The Legend of Yangchen Bug

    In premier draft ‘The Legend of Yangchen’ failed to reveal the opponent's choice of my permanents, causing the loss of 2 permanents instead of 1 on my board. Resulting in a loss. Please fix this issue and refund this draft. I played 4 or 5 drafts this was the only error that occurred.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Arena Anthology 3 Card Styles appears as Regular Cards

    Hi, this started not too long ago but it looks like the card style pack stopped working for most of the AA3 cards. It shows I have the style, but the style version and the normal version show as identical now like in the pictures. This shows both in the collection/deckbuilder and in-game. I've reinstalled the game, repaired files in settings, and I even tried on another computer with the same result. I was referred to a year old post on the subject when I reported it through wotc arena support, which has confused me greatly because there are newer…

    4 votes

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  11. Final Fantasy Draft Not Showing Up

    The Final Fantasy Premier Draft was available just 10 minutes ago. I was waiting in the queue but no one was showing up. I cancel and tried again. It gave me a network error and when I rebooted the app the event was gone. The event should have more than 40 hours left before leaving. Please help. I do not want to lose the gems I used to enter this event.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  12. I need a refund

    The game does not work. I have payed 1500 gems for an Avatar Premium Draft that i can not play, and now the event have even been taken down. Give me back my gems.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  13. Cards not showing

    My cards stopped showing in game on my PC. I repaired files and redonwloaded the game and still nothing.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Demonic Pact

    As others have noted, this card incorrectly displays a partial but not correct list of available modes. It isn't simply that no modes are greyed out, but not the correct, complete ones. It is misleading because, with several out at once, it becomes all but impossible to know which copy has which modes available. I lost this game as a result.

    7 votes

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  15. Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15

    Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15

    Game Mode:
    Timeless, Best-of-Three (Traditional Ranked or Traditional Play)

    Issue Description:
    In Best-of-Three Timeless matches, the game restricts players to only 6 sideboard cards instead of the intended 15. This appears to be a severe miscalculation of sideboard rules, as even Best-of-One formats typically allow 7 cards.

    Timeless, as a Constructed format, should follow traditional BO3 sideboard rules permitting 15 cards. Currently, the 6-card limit makes competitive sideboarding impossible.

    Steps to Reproduce:

    Prepare a Timeless deck with 15 sideboard cards

    Enter any Traditional Timeless queue (Ranked or…

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Chromatic Cube - Can't Use a Card without Card Style

    I can’t use a card I drafted without paying gems for the art style

    135 votes

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  17. Phoenix fleet airship

    This card is not triggering using firenavy trebuchet.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. air bending never ending turn

    you guys have to do something about the repeat action thing, I just sat for 20 mins while my opponent had doc grizzloc in play and was bouncing airbenders . Just the same thing over and over bounce an Airbender resummon for free, bounces another Airbender, resummon for free. Like seriously you guys really need to get control of shoit like this

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Deck size

    I've had multiple games where I start the match and it shows my opponent with a 200+ card library I don't know if this is some sort of glitch/exploit or a display thing. I'm on mobile if that matters. Forgot to screenshot

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Cast Impossible even though enough Mana

    I have five white mana, but I can't cast "Smile at Death". One of the five mana comes from the legendary creature "Giada".

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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